Ulasan Grand Hyatt Playa Del Carmen Resort

Service at reception/ lobby is fantastic, helpful and friendly. Also at the pool, staff tries to do their best as many people order and I think they need more staff to service everyone. However, at the restaurant ‘La cocina’ for breakfast as well as Dinner at the Sushi restaurant: service was pretty slow, even some dishes were forgotten and we had cancelled, some food arrived cold — needs to improve the table service. I didn’t appreciate that most of the weekly activities scheduled needed extra $. Need proper beach place to walk along. Is fun they have an arcade for extra entertainment.

O hotel é ótimo, mas tivemos um pouco de dificuldades com o atendimento. Demorava e as vezes tínhamos que pedir 5 vezes por uma mesma coisa. Está precisando de uma reforma. Mas nada muito comprometedor. A localização é maravilhosa. Dá acesso a rua central.

Hotel magnifique et tres bien placé à 3 minutes du centre du village playa delcarmen

定的海景大床房，視野是蠻好的。 服務很棒！餐廳食物也還行！ 早餐自助每天不重樣，好評呢！ 因為自己是潛水行程，每天基本上都是匆忙趕路，停下來在酒店的日光就倍感美好！！ 友情提示，注意蚊蟲叮咬，我在房間被不知名蟲子咬了還蠻結棍的！！

不好 從環境到服務 服務員服務不咋地不説強要小費 隱形消費很多 停車一晚400peso check out 的時候額外再收500多的服務費 也不知道服務費哪裡來的

酒店裡沒有一樣東西是免費的… 最離譜的是atm 取200美金收30多手續費 離譜到家了