Sandos Caracol Eco Resort All Inclusive
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Bilik dan Tetamu
1 bilik, 2 Dewasa, 0 Kanak-kanak
Semua Penginapan di Playa Del Carmen
Sandos Caracol Eco Resort All Inclusive
Kesihatan Dilindungi
Carretera Cancún Chetumal Km 295, 77710 Playa Del Carmen, Quintana Roo, Mexico
Lihat Peta
Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.Lihat Lagi
Kami Memadankan Harga
3.4/5Kebersihan: 3.4
Kesemua 100 Ulasan
Kemudahan
RestoranPadang golfKawasan berjemurKolam Renang Luar BangunanKawasan pantai eksklusifBola tampar pantaiSelam snorkelMendakiSaunaSpa
Semua Kemudahan
Persekitaran
Lapangan Terbang: Lapangan Terbang Cozumel
(41.3km)
Lapangan Terbang: Lapangan Terbang Antarabangsa Cancún
(52.4km)
Mercu Tanda: El Camaleón Mayakoba Golf Course
(3.2km)
Peta
Bilik
Ulasan Tetamu
Polisi
Perkhidmatan & Kemudahan
1
Bilik Ekonomi Keluarga Penthouse
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
9
Bilik Keluarga Ekonomi Superior
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
3
Superior Select (Adult Only)
2 katil queen dan 1 katil king
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
5
Select Penthouse (Hanya Dewasa)
1 katil king
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
2
Double Select Club Superior 1 Adult, Adults Only + 18
1 Katil double dan 1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
2
Bilik Ekonomi Keluarga Penthouse
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Bar mini
Kipas elektrik
Semak Ketersediaan
5
Suite Bilik Ekonomi Keluarga
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bar mini
Kipas elektrik
Tandas peribadi
Semak Ketersediaan
6
Bilik Superior Diraja Elite
1 katil king atau 2 Katil double
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
6
Bilik Penthouse Royal Elite
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
2
Double Select Club Superior 2 Dewasa, Hanya Dewasa + 18
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
1
Suite Bilik Ekonomi Keluarga
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Kipas elektrik
Tandas peribadi
Semak Ketersediaan
1
Double Select Club Penthouse 2 Dewasa, Hanya Dewasa + 18
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
1
Suite Bilik Ekonomi Keluarga
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
1
Royal Elite Satu Bilik Tidur Suite
1 katil queen atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
1
Double Select Club Deluxe 2 Dewasa, Hanya Untuk Dewasa + 18
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Wi-Fi Dalam Bilik
Semak Ketersediaan
4
Royal Elite Satu Bilik Tidur Suite
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
5
Deluxe Select Hanya Dewasa
1 katil king
Wi-Fi Percuma
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
Sembunyi Jenis Bilik
Ulasan Tetamu(100)
3.4/5
Ulasan Yang Disahkan- Kebersihan3.4
- Kemudahan3.4
- Persekitaran3.4
- Perkhidmatan3.4
Hollie
7 Februari 2024
Don’t waste your money paying for superior select. You get nothing extra. Reservations are always booked so you have to eat the buffet almost every meal. If you have kids, it a good place to go, not for couples. We paid For the supposed adults only area and kids were rampant. Kids were also in the adult only beach. No quiet anywhere. Staff was indifferent and sometimes rude. Resort is understaffed. Will not be returning.
Terjemah
Michael
5 Februari 2024
Horrible food that you constantly stress about. Unable to get dinner reservations anywhere and the process is so bad staff even complain about it. Rooms smell like sewage. Pools are dirty. Guest services is a bunch of POS males that cannot listen nor help in any manner. WORST VACATION EVER!! Avoid at ALL costs!!
Terjemah
JUDY
4 Februari 2024
The property is really nice, the ocean is beautiful and warm and quite outstanding. Water shoes are a must. But get into that ocean ! Lots of monkeys in the trees and other wildlife . They have a small area with donkeys and sheep which I think is unnecessary , as the small amount of animals in there look miserable although they did have staff in there taking care of them each day. The big negative is the reservation system .. they have an app which is not accurate at all. And for the Brazilian and Japanese restaurants, you need to line up for some reason at 9:00 am and it’s a ridiculously long line … like hours long. And then you still can’t get in. So I wouldn’t even bother wasting your holiday time doing that. We went to the Italian restaurant after we couldn’t get the app to do its thing. And they let us in. So just do that … go talk to them at the restaurant around dinner time. It’s really a ridiculous system that needs to be changed. But mostly , the staff and servers around the resort were nice and friendly. We did book our shuttle to and from the airport through ******* when we booked our trip. Well the shuttle from the Cancun airport didn’t come and get us ! So we had to pay big money to take a cab. The guy was apologetic and gave us info to request a refund. So we’ll see how that goes 🙄. I will be contacting customer service on that matter and hoping for the best.
Terjemah
Bruno
31 Januari 2024
Where do I start. The resort is huge and there’s lots of walking to the buffet and or beach. The food at this resort is literally horrible. The buffet has the same food everyday. You have to wait in line for breakfast to get an omelette for min 20-30 min because they refuse to add another cook. The rest of the breakfast food is with empty or ice cold. The restaurants serve the buffet food except it’s worse. The staff are more worried about cleaning the tables than serving the guests needs. It was a real disappointment to say the least. The beach is disgusting filled with garbage. You can’t swim in the ocean due to the rocks lining the ocean floor. The only good thing about this resort are the monkeys and raccoons which we fed every morning while on the deck. The kids waterpark was closed down half the time we were there and the shorter kids couldn’t use the bigger slides. The lunch at the slides was hot dogs and hamburgers which literally took 45 min to get. The whole resort is run very poorly. Seriously if you are thinking of going to this resort, don’t. Spend the extra money and go somewhere else. Absolutely horrible.
Terjemah
Lisa
30 Januari 2024
This was our 4th visit to this resort, and I have to say that this resort is going downhill. The food is not very good and the new snack shack is terrible. The dining options are limited to 2 buffets as all the other restaurants are always completely booked. Dinner service shuts down at 9 pm, so if you want any snacks after, room service is your only option, if you want to wait another 2 hours for it. The buffets serve the exact same thing every night, and the bar ran out of basic alcohol so much that the buffets could not serve it either. I used to love this resort for all its options and variety but I was more than disappointed with it. We have a timeshare here and I doubt we will ever be back, as I don’t feel it’s worth the money you spend to stay here. Huge disappointment this time!
Terjemah
David
29 Januari 2024
Spent 3 days with no air conditioning in our numerous requests to have it fixed. Food with not great and good luck trying to get in to the ala carts. You have to wait until booking opens up at 12:00am for the next day! Otherwise you will not get in.
However, if you are able to get in the ala carts are sub par. You will not able to get into the Japanese or the Brazilian unless you are Royal Elite.
I don’t recommend this hotel.
Terjemah
Amela
27 Januari 2024
Was at this resort 7 years ago. Is nothing like it used to be. Very disappointed. If you still can cancel and go else where. Dont waste your money here.
Terjemah
Nanette
25 Januari 2024
Lines, lines everywhere lines. 2 hours just to check in. Only had 2 people at front desk, but there were 8 people at guest services doing nothing. Stayed 5 days and was unable to get a reservation at any restaurants, the entire time. Had to go to one of the 2 buffets for every meal. Food was fine but had to wait in a line for 20 minutes just to get eggs in the morning. At dinner the line was just as big to get tacos. Every bar line at least 15 minutes long or longer. Stayed at this resort 10 years ago and it was one of my family’s best memories, service was great and no issues. So disappointed this time, we will never go back. The resort has gotten so big that the staff can not keep up with the amount of people staying there. We could not even do any activities that they had because you needed a reservation to do anything, this was not stated anywhere. tried to make reservations the second day there, but everything was booked up the entire time we were there. Talk about frustrating. Thanks to Diego who allowed my oldest daughter and her boyfriend to do the swim the same day because he wasn’t fully booked and they tagged along with another family. went to sister resort for $100 round trip transport for 6, much better there. We are by no means picky, we usually go camping, so are standards are not high, but i can’t recommend this resort. Too many issues, sad
Terjemah
Erik
25 Januari 2024
Rooms not as advertised at all, dining is restricted as you must make reservations to most restaurants which is extremely hard to do with the system the resort uses, check in takes way too long. However, the outdoor area of the resort is beautiful and there are a lot of activities to do.
Terjemah
Polisi Tempat Penginapan
Waktu Daftar Masuk & Daftar Keluar
Waktu daftar masuk: Selepas 15:00
Waktu daftar keluar: Sebelum 12:00
Waktu operasi meja penyambut tetamu: 24/7
Polisi Kanak-kanak
Kanak-kanak boleh menginap di sesetengah bilik hotel ini.
Kanak-kanak berumur antara 0 hingga 1 tahun boleh menginap secara percuma jika katil tambahan tidak diperlukan.
Katil Bayi dan Katil Tambahan
Polisi katil tambahan dan katil bayi mungkin berbeza-beza mengikut jenis bilik. Sila rujuk butiran jenis bilik untuk maklumat lanjut.
Sarapan Pagi
JenisEropah
GayaBufet
| Umur | Bayaran |
|---|---|
Dewasa | Mex$ 18.07 (kira-kira RM 5.07) seorang |
Bayaran sarapan tambahan tidak termasuk dalam jumlah bayaran dan perlu dibayar di tempat penginapan.
Lihat Lagi
Kesihatan Dilindungi
Kebersihan
- 3.4/5
Pembersihan dan Pembasmian kuman
- Bilik-bilik dibasmi kuman sebelum disewakan semula
Keterangan Penginapan
- Dibuka: 2005
- Diubah Suai: 2011
- Bilangan Bilik: 4068
Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Perkhidmatan & Kemudahan
Kemudahan perniagaan paling popular
Restoran
Padang golf
Kawasan berjemur
Kolam Renang Luar Bangunan
Kawasan pantai eksklusif
Bola tampar pantai
Selam snorkel
Mendaki
Sauna
SpaCaj tambahan
Bilik urut
Bilik senaman
Letak Kenderaan PersendirianPercuma
Perkhidmatan ambil di lapangan terbangCaj tambahan
Perkhidmatan ulang-alik lapangan terbang
Bar
Kelab malam
Gelanggang bola keranjang
Gelanggang tenis
Bilik biliard
Bilik ping pong
Bilik mesyuaratCaj tambahan
Taman permainan kanak-kanak
Taman tema airPercuma
Gelongsor air
Kelab kanak-kanak
Pertukaran mata wang
Storan bagasi
Kaunter penerimaan tetamu 24 jam
Wi-Fi di kawasan awamPercuma
Restoran
Kolam Renang Luar Bangunan
Kawasan pantai eksklusif
Spa
Bilik senaman
Bar
Taman permainan kanak-kanak
Taman tema air
Kelab kanak-kanak
Restoran
Restoran
Tiada maklumat tambahan tersedia
Lihat Lagi