To start on the positive, the beds and pillows are super comfy and the hotel is clean. The food was acceptable, especially considering the amount of different nationalities they cater for. Not so good.....they claim the pool is heated, which is totally untrue. It is freezing! The children's pool is like an ice bath as well. The waiters in the restaurant are downright rude and really should work in hospitality and in general the same applies to the bar staff, with the exception of Araceli and Jonathon who were exceptional. The rest couldn't even manage a smile. All in all we still had a good holiday but we won't be returning to this hotel.
Terjemah