Hotel 3 Bintang di Pocos De Caldas

Do NOT stay at this hotel. This is the worst hotel I’ve ever stayed at. After a 20hr+ trip (solo with a baby) I got to the hotel and was advised they do NOT have anyone to assist to take the luggage to the rooms and the guests have to do that by themselves. (Even having a baby in my arms). Then I was given a room on the third floor (last room of the 3rd floor) to take baby, luggages and stroller. The ELEVATOR DOES NOT go to the third floor. You have to take the service elevator to the second floor and switch to the main elevator down the hallway to take the next elevator to the third floor. Also, the elevators are so small you CANNOT fit two standard size luggages plus 2 people inside (and the elevators are stuck in the 50s and probably gonna stop working at any moment). Once you figure it out on your own how to get to your room (because at any point anyone offer to show you around the hotel or any help) you get disappointed once again with the oldest rooms you will ever see. Also, this hotel is not carriage or disabled accessible at all there are NO RAMPS anywhere so going to breakfast or the lobby you have to figure it out how to go down 4-5 flights of stairs with stroller/ wheelchair. (Also no help ever offered)… if you need to wash the bottles for baby.. you will be told find the nearest sink or do it inside the bathroom sink in your bedroom !!!! Yep, I was told that. The hotel DOES NOT have lunch/dinner you have to call the lobby in advance and pay a ridiculous amount of money for the nastiest food you will ever see that will end up in the garbage (really can’t be eaten. (And it takes about 40mins to be delivered to the room because the hotel orders it for the cheapest restaurant in town and probably makes some money on top of the real price). Now if you have kids, beware this is the most ridiculous place on earth. There is a tiny section of toys for kids in the kiddie friendly area. However, the gates to the pools are wide open tied with metal hooks so the kids can run straight to the pool, the outlets are not covered and the kids can just put their tiny fingers straight in them (and they are all over the room at the kids heights). Also, the platform for the bouncy house is loose and almost turned over with my daughter and other kids. The room service is despicable and left a plate of food in my room for two days and did not exchange my towels for days as well. I also asked to borrow a vacuum (to vacuum seal a bag for storage of stuff in my luggage) and was told the hotel doesn’t have a vacuum! I spent two days in the hospital with my baby as soon as I arrived in the hotel and not only I wasn’t offered any help the manager told my family members that came to visit the baby that they could only stay for a max of 10mins otherwise I would have to pay a fee of 20$ (which I had no choice but to do it for one guest). This hotel is beyond ridiculous, has horrible service, plenty of violations and should not be opened for service! Please STAY AWAY

Hotel é muito limpo e organizado. Os funcionários são extremamente simpáticos e educados. A equipe, no geral, é muito solícita e as pessoas trabalham com muito boa vontade. Café da manhã do hotel é muito farto, tem muita variedade de comidas e bebidas. O único ponto negativo na minha opinião é o estacionamento que é pago a parte. Foi cobrado R$ 40 por cada dia do carro estacionado. Achei o valor muito caro tendo em vista que mesmo em hotéis que não tem estacionamento próprio, eles tem parceria com alguma rede de estacionamento que deixa o custo mais barato pro cliente.

Hotel e bom, mas não me hospedei na data reservada, por questão saúde tentei mudar a data da reserva 10 dias antes mas sem sucesso entrei em contato com hotel não obtive resultado, liguei trip não consigo falar perti uma diária por causa da competência do saite

Penginapan di Palace Hotel menempatkan anda di tengah-tengah Poços de Caldas, tidak jauh dari Palace Casino dan Taman Jose A Junqueira. Hotel mesra keluarga ini berada 0.2 km dari Monumen Calendario Floral dan 0.2 km dari Kereta Kabel Pocos de Caldas.Manjakan diri anda di spa yang menawarkan urut. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup, sauna dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, bilik arked/permainan dan televisyen di ruang bersama.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Hotel ini mempunyai 4 bilik mesyuarat yang tersedia untuk acara. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 191 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan bidet. Kemudahan yang disediakan merangkumi telefon dan meja, manakala pengemasan disediakan setiap hari.

O hotel é muito espaçoso e muito bem localizado no centrão de poços. O café da manhã é bem.servido. o atendimento dependendo do horário e bem.demorado. local pra estacionar e na rua, portanto, durante o dia é zona azul.

Que hotel MARAVILHOSO!!! Limpeza, recepção, alimentação e espaço impecáveis! Tudo muito aconchegante e organizado, queria agradecer em especial ao Fábio da recepção que nos deu todo o suporte necessário desde a entrada até a saída, obrigada por tudo estão de parabéns!!!!! Voltarei mais vezes .

I’ve stayed at the Ibis Pocos de Caldas numerous times. Staff are good, breakfast adequate, location good and rooms adequate. The 4 star rating reflects expectations. Ibis is a good choice in Pocos where there are relatively few “modern” hotel alternatives and a lot of “old classic hotels” with an entirely different feel

Resort all inclusive maravilhoso. Regrado em comida e bebida e petiscos. Piscinas climatizadas e piscina aquecida e coberta. Resort amplo e bem estruturado. Porém achei os banheiros bem pequenos e sem respiração. Academia precária. Dos aparelhos lá só funcionando 2. Picolé à vontade. Acesso ao parque Walter word gratuito. Pizzaria muito boa. Funcionários muito prestativos e educados. Experiência inesquecível.

Dengan penginapan di rumah percutian ini di Poços de Caldas (Região Urbana Homogênea XXIII), anda akan berada dalam lingkungan 10 minit memandu dari Pancuran Bunga Mawar dan Institut Moreira Salles. Rumah percutian ini berada 7.4 km dari Taman Jepun Recanto dan 7.6 km dari Dr. Mario Mourao Water Resort.Berseronoklah dengan kemudahan rekreasi seperti kolam renang tertutup atau kecapi pemandangan dari taman. Rumah percutian ini juga menampilkan akses Internet wayarles percuma dan gril barbeku.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam rumah percutian ini, menampilkan sebuah dapur dengan sebuah peti sejuk serta sebuah ketuhar. Akses Internet wayarles percuma memastikan anda kekal terhubung serta rancangan kabel tersedia untuk hiburan anda.

Dengan penginapan di Hotel Villa Fiori di Poços de Caldas (Região Urbana Homogênea IX), anda akan berada tidak jauh dari Pancuran Macacos dan 3 minit berjalan kaki dari Katedral Nossa Senhora da Saude. Hotel ini berada 0.7 km dari Dr. Mario Mourao Water Resort dan 0.8 km dari Pancuran Bunga Mawar.Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, peti simpan selamat di meja/kaunter hadapan dan lif. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 56 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.