Hotel berhampiran Parc Kings & Queens, Pointe Claire

We spent a week at Home2 Suites par Hilton and were very satisfied with our stay. The front desk personnel (Linda and Shanti) wer every helpful and went out of their way to make ouyr stay pleasant. The fellow doing clean-up (Ubes) was everywhere working hard. The breakfasts were varied with hot and cold foods to everybody's taste. The eating area was clean and colourful...very inviting. Our room was as described online and served all of our accessible needs well. The suite was a very comfortable accommodation.

This hotel is conveniently located in the terminal at the Montreal airport. The rooms are large, clean, and modern. It’s a perfect place to crash if you only have a few hours and don’t want to go off-property. My only complaint is about a staff member’s error. While I had pre-paid for the room, I was asked to place a credit card on hold for incidentals, which is normal. At checkout, I confirmed we were all set (no charges). Later, I found my credit card had been charged over $100 for something. The hotel said they made a mistake a refunded the charge, but I have now been charged an international transaction fee for both the charge and the refund, which is really annoying since I didn’t purchase anything.

The hotel was a decent option close to the airport so we didn't have to worry about traffic the day of our flight. There is nothing nearby but the hotel has a restaurant and a small convenience store. I would suggest this hotel if you are commuting for business and need a quiet place near the hotel.

I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.

Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna

This is just a great hotel. Easy on/off 40. Just a short drive to restaurants but why go there - the restaurant at the hotel was very good. We only had breakfast, but you could tell it was a class act and made with care. New, urban, and kind of funky. Spacious airy lobby area with bar and restaurant. Staff were great - very good customer service skills. My wife really enjoyed the decor and decorating and the place was spotless. The gym, pool, steam room, sauna and whirlpool were of the quality of hotels that cost much, much more. We were there on a weekend and they had a great deal on Marriott points required for weekend stays. We usually stay at a different hotel brand just off 40 in Dorion, but no more. This is our new go to hotel when passing through Montreal. I normally don't stay at too many Courtyards because I look for breakfast included but this ( at least on a weekend) is just too good a property and deal to drive by.

Very good nice room and clean so so good Good price nexr time useing this hotel

非常滿意的蒙村周邊遊。市中心過來一個小時，世外桃源所在，房間整潔，布草乾淨，餐食服務俱佳。在酒店的園子裏散步，北美的壯麗和精緻的園藝完美結合。

HOTEL: First, we arrived in daylight hours, checked in to our ”suite” , and were told to go to our room 126 (called Celestre on the web site). We had to walk down a very dimly lit hallway that was so dark, we thought we were were walking into a haunted house. We could not even read the room numbers unless you got about a foot away from the room doorways. Is this some sort of joke ?! There was a light at the end of the long hallway for a large wall photo, and only when we got to the end of the hallway could we see our room number. Did not get a feeling of being safe nor customer friendly. Once in the room, which was also dimly lit, we encountered several ”techy” light switches (designed for setting ambient lighting), some didn't work, others worked for coloured LED strip lights which were confusing to change colours and intensity. Lighting intensity made it more difficult to see what function the small print on the switches performed. Remote control for the TV would power on the TV, but would not change the channels, screen just kept showing the hotel advertisement. Remote control for the fireplace (although we did not need it) also failed to function Website photo of the room shows a wave type ( ~ ) lounger, not what was in the room, which was a prop up back lounger. The A/C unit had a very loud fan, and very poorly positioned right alongside the bed, which made sleeping with the unit on virtually impossible. Oh, did I mention that there was an ON/OFF light switch at the front door for selecting whether A/C or heating ( and I think it was in French only). Last but not least, the Spa's hotel is situated across the street from the Spa (a 5 lane undivided boulevard). I believe there's a limo if you want to wait for it, but don't count on the limo at Spa closing time (10 pm), it's parked so you have to walk across the boulevard in the night. We also got to experience this closing experience along with a major downpour, dressed in our bath robes and flip flops. SPA: Very nice and well equipped spa and bistro, Therapeutic massage with Mark Hindle was excellent, although more than twice the price of my home massage therapist. Therapist agreed to wear a mask on my request (I wore one throughout), but only because he was feeling under the weather and coughing a bit. I would go back to the spa, but forget the hotel, not worth the price.

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.