Ukino Palmeiras Village - 24h All Inclusive

A really good hotel , lots of facilities to cater for families, there is always something to eat 24 hours a day . All good things to say about the hotel . Very close to the beach . Unlimited amount of sun loungers. No one hogs the sun lounges. Very good

Just got back and it's one of the first holidays that I was looking forward to getting home so I could have a good night sleep. First night we were kept awake from guests next door who were shouting and slamming doors until early hours of the morning, I spoke with reception in the morning and was made aware they were checking out so left it at that The rest of the stay was much the same. People running up and down the corridors, shouting and slamming doors (second floor) Food was okay, I enjoyed it but it's very repetitive one thing which was frustrating is unable to get coffee or tea with lunch or dinner Hotel was extremely clean and well looked after Kids club was good. My daughter loved it Evening entertainment, was poor, working on a weekly schedule so seeing same show twice when it was bad the first time wasn't fun HEY..HEY..HEY please stop saying hey during evening entertainment If you struggle with walking/mobility its probably not the hotel for you All inclusive package was very good with a nice selection of cocktails Overall it was a nice holiday but I wouldn't book again

This is one of the biggest hotels we have stayed in as a couple, on arrival the staff at reception were polite and informative explained everything very well. We were early so couldn't go to our room but we could use the facilities and get some lunch. The room was ok as far as rooms go, it was clean but no double bed it was 2 singles pushed together, and there was no kettle, tea or coffee available in the room. We had to hire the safe and pool towel cards but we did get some of that refunded at the end of the stay. We did have a room on the 8th floor with a side sea view as we requested but we did have some noisy neighbours but couldn't tell reception as it was hard to tell which room they were in. The food was ok but at breakfast you need to like eggs and pancakes as there were eggs everyway you can think except poached but not many other cooked items, so I had eggs on toast every day there was bacon but it was really chewy. The food was very much the same every day. The snack bar was the best for me. The coffee machines made awful coffee it was like drinking syrup and I don't have sugar. There were only 2 bars of an evening once the pool bar was closed which for such a big hotel was not a lot as the lobby bar was quite small, I didn't feel there was a personal touch either as I'm so used to having the staff interact with you but they were all polite. The pool areas were clean, there was never an issue getting a sunbed, however the ones by the pool were so hard and as I have a bad back I couldn't lie on them for long so always had to go in the grasses area. On the first night we went to watch the entertainment which they didn't speak in English it all seemed to be french or Spanish so we didn't stay and to be honest never went to watch any again, so can't comment on the rest. It was a short walk to the beach however you had a lot of steps to go down but the beaches were beautiful. There was a land train to the old town which was €4 euro for a round trip you can get off and on once. It was a good hotel for families with children but we as a couple wouldn't stay again.

We had a fabulous week at Ukino Palmeira. The location is in a lovely quiet area beside a fabulous beach. Beds are super comfy. Spotless clean hotel. Great selection of food at each meal time. Great kids entertainment. Lots of sun loungers. The friendliest staff. 10/10 holiday would recommend to all.

Wow we have been on many holidays and stayed at many hotels and this one has been the best by far! We traveled with a family of 4 10 and 14 year old! Hotel was spotless every part, staff always around the pool collecting empty cups. Our room was spacious and cleaned everyday beds super comfortable. Pool areas both brilliant, we went to the pool with the slides more as there’s more going on and the beds are more comfortable, beds at the other pool were hard plastic but that pool is great if you prefer a bit less noise. Pools didn’t open to 9 so no reserving sunbeds and worked so much better, I queued up from 8.40 and got a sunbed under an umbrella but there is always plenty of sunbeds around but if you want a particular bed best queuing, bets the 6am sunbed alarm. Food was amazing nicest food in a hotel we have ever had, always plenty of choices and something for everyone. We had everything from lobster, prawns, sushi, chicken, beef, pasta, pizzas, salad, breads and LOTS more! The desserts were just as nice cakes, chocolates and ice cream! Drinks in the restaurant was actually nice the wine wasn’t too bad with a touch of lemonade in it. Drinks in the bars were strong and made fresh. They had branded spirits which is a bonus in all inclusive and slush puppies was a great hit with kids and adults! Entertainment team worked hard… shows were the usual dancing ect same as most hotels, they sell popcorn and candy floss for €3 which is worth it they are lovely. They done a 11 year birthday party and was brilliant food all day foam party and a special show with fireworks after. Some other guest are extremely rude and push in at dinner times, even when we waited our turn for the lift a family pushed in and took the next lift, don’t want to say what nationality because I’m not 100% sure. I ended up telling my two kids that if they got pushed in front of to do it back! Also the toilet beside the restaurant my daughter used and some lady was washing her child’s bum in the handwashing sink pretty disgusting in a public toilet outside a restaurant! Download Uber app to use, taxis only €9 to zoo marine great day out and worth the money €4 to the local town lovely for a walk around to buy the usual souvenirs and a cocktail. All staff work endless marking sure the hotel runs smoothly and it doesn’t go unnoticed. Would definitely return to this hotel great holiday all around.

The good : Rooms were clean Staff were good 👍 Food was good and you could always find something to eat . There was some free activities, aqua aerobics we found 😂 The space on the balcony was good 👍 Snack bar you could get drinks or limited snacks . The bad : Swimming pools were cold 🥶 Couldn’t find where activities were ! Sometimes the dining room was chaos 🤷‍♀️😂 The sunbeds were hard ! Really uncomfortable 😳 so you really didn’t want to lounge round pool 🏊 There was no lifts to get down to main pool 🏊 so was really hard if you had any disability ! The children’s area you paid 6 euros to go on each activity , which you would have thought they could have included ! I mean a bouncy castle ? There was I think 5 activities so each child would be 30 euros each night up there ! As each activity had a time limit !