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Terokai Ulasan Tetamu Hotel di Port Douglas

Ramada Resort by Wyndham Port Douglas
4.2/545 Ulasan
This a harsher review than I would normally write. But I see others think similarly to me. The publicity and photos portray luxury. This is not luxurious and is unnervingly spartan in what it offers. Perhaps 3 star. It’s not altogether managements fault. There are practically no balconies and the rooms have no outlook. Such a shame when in the middle of the place, there is lush and pretty plant life. I am a Wyndham owner and have been for many years. But I have never encountered such meanness. Appliances in our room- virtually none. Not even a toaster on offer. As others have said, no thought given to how to dry beach or pool clothes. Charging owners for use of laundry is pusilanimous. My message to readers and management. The greatest asset here is the staff- helpful and courteous. But for Wyndham, this is a bad look and the facility needs a splash of generosity in approach and acceptable service.
Paradise Links Resort Port Douglas
4.2/580 Ulasan
訂房的時候沒注意看,還好抵達酒店時間是工作時間,前台告知兩大一小不能住標準間,需要加錢住一室一廳,價格還算公道2晚100刀。一室一廳真的非常好,超大衞生間還有洗衣機和烘乾機,簡單廚房,在超市買了早餐吃了一頓非常豐盛的早餐。整個酒店其實就是一個獨立的社區,裡邊有別墅、單間、和apartment,停車免費,環境非常好,很安靜,度假好去處。
Thala Beach Nature Reserve
4.6/541 Ulasan
Peaceful lodge dramatically situated on a cliff above a pristine deserted beach outside Port Douglas, Queensland. Warm and friendly service. Individual bungalows, furnished in rustic style, and totally quiet at night. Lovely pool. Note that there are a lot of steps and steep slopes so if you have mobility issues, this is a not a good place for you. The bungalow had simple furnishings yet was very comfortable and had ample space, a porch, storage, a mini-fridge, a soaking tub, and a lovely shower. You can't walk to any food places so without a vehicle you must have breakfast and dinner at the lodge. They do offer a shuttle bus you can pay for to Port Douglas. The food offerings were creative and interesting, but varied in quality, and were quite expensive.
Peppers Beach Club Port Douglas
4.3/542 Ulasan
I had a terrible experience at Peppers Beach Club Port Douglas. Upon entering our room, it had a musty smell that suggested it hadn’t been aired out in years. To make matters worse, the sheets were stained, looking disturbingly like blood. The room phone didn’t work, and when I tried calling the front desk from my mobile, no one answered after three attempts. We eventually had to walk down to the front desk to get the stained sheets replaced. I was staying for work for two nights, but our reservation was split into two separate bookings without any explanation. The staff didn’t mention this at check-in, and after our first night, we were abruptly told to vacate the room immediately. When I spoke with the front desk supervisor, she confirmed we were booked for two nights, but insisted we’d have to move to a different room because of the split reservation. When I asked if they could adjust the bookings so we could stay in our room, I was denied. They said incoming guests were expecting the room right away. Feeling shocked and upset, I quickly packed up our belongings and stored them in our car before returning to the front desk. The supervisor showed very little concern for our situation, and when I pointed out that this was their mistake, she didn’t seem to take responsibility. I explained that we were there for work and I needed to leave to see a client in 15 minutes, as we were using the room as a base. She told us we’d have to wait until 2 PM to check back in, but they could hold our luggage for us. Disgusted, I decided to cancel the second night instead of being ejected from our room and then forced to wait to check back in. We quickly found another place to stay for the rest of the day and night. Additionally, I’d like to mention our experience ordering drinks and snacks by the pool on our first day. The staff tossed the food onto our table without a word, and the plate hit the table with enough force to draw attention from other guests. I noticed at least three other tables received the same careless treatment. We paid good money for a hotel that should take care of its guests, and this is not the kind of service you expect. My company used to regularly book stays at Peppers Beach Club for work trips, but after this experience, that will no longer be the case. I’m still shocked by the lack of accountability from the staff and management. This has easily been one of the worst hotel experiences I’ve ever had, and I’ve stayed in some pretty bad places. If you’re considering a stay at Peppers Beach Club Port Douglas, I recommend looking elsewhere.
Sheraton Grand Mirage Resort, Port Douglas
4.3/5108 Ulasan
We must be honest our expectations weren't high for our stay at this property. With so many mixed reviews and the lagoons currently going through a rolling renovation program. However, we were only staying for a night to celebrate a close friends 50th birthday so we thought why not give the place a try. Of course, we now wish that our stay had been much, much longer. From the moment we arrived to the moment we departed every single team member went out of their way to ensure that we had the best possible experience. Friendly, down to earth, professional and completely guest centric. As for our room we had the privilege of being upgraded to a King Large Lagoon Pool Access room. Spacious and beautifully appointed to say the least but the direct access to a private and large lagoon pool was simply sublime. We also had the opportunity to enjoy Feast restaurant twice for breakfast which was perfect for us. It also has a view over many lagoons and numerous palm trees so a very serene way to start each day. Not to mention the massive atrium space that it sits within. Before we headed out to dinner we decided to have drinks at Harrisons restaurant. With a superb atmosphere, wine menu and yes a very experienced and professional team. It was hard to leave for dinner. With a special mention for the amazing Emma. Suffice to say that we will be returning again and for a week next time. Thank you so very much - Steve, Tom, Matt, Joe, Caysea, Kathy, Neel, Emma, Luciano, Nachos and Leo. What a wonderful team of delightful humans.
Mossman Resort Holiday Villas
4.5/53 Ulasan
This was the best place for a family holiday. We were an extended family and the owners treated us so well, helping to accomodate 4 separate families. Throughout our time here, we experienced comfortable, spacious accomodation, friendly staff and a great swimming pool. The location is perfect to access all the great experiences North Queensland has to offer. Mossman Gorge close by. Only 20 minutes to Port Douglas for reef tours or a night out. We have really happy memories of our week here.

Soalan Lazim

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