Hotel berhampiran Casa-Museu Guerra Junqueiro, Porto

Schönes ruhiges Zimmer mitten in Porto, Lauflage zu allen Sehenswürdigkeiten. Frühstück war sehr gut und vielfältig. Das Personal war sehr freundlich und hilfsbereit. Gerne wieder

The hotel was beautiful and in a very nice location of Porto. We had an incredibly nice gentleman greet us upon arrival at 2am. I wish I had gotten his name because he was extremely informative and helpful and gave me a wealth of helpful advice about Porto. The room was beautiful and quiet and the beds were extremely comfortable. I also appreciated that our room was very clean. The only drawback to this hotel was the breakfast. While the food was delicious, the servers lacked etiquette. We arrived on our fist day to breakfast at 10:45am, knowing they closed at 11. However, when we arrived no one offered to get us coffee cups or silverware. I had to do that myself awkwardly while they stood around. We proceeded to get our breakfast and about 10:50 they said they were closing. That was fine as but the way they spoke to us was rather rude. Afterward, mind you it’s not even 11, everyone disappeared. It was just a completely awkward and weird experience. We stayed at several other Pestana hotels and did not have this kind of experience.

Stayed here for seven nights on a very enjoyable trip to Porto. Staff excellent, all very friendly and helpful. Location very good and easy to find from metro station. Plenty of restaurants within easy walking distance. Breakfast good, good selection of hot and cold foods and fresh fruit. Complementary snacks in the afternoon on the roof terrace a nice touch. Bedroom comfortable, large bathroom. Only criticism is lack of wardrobe space so had to leave some clothes in cases as no room to hang them all up but this did not spoil our visit. Overall a very good stay and would recommend as a good base when visiting Porto.

This place is actually an old motel that has clearly gone bankrupt and still tries to get naive customers to a trap. It smells of mold, there is no shower ( just a broken whirlpool ), there is no maintenance and the staff is clearly unwilling to look after the guests. To make it worse - if possible - they tried to cheat Booking pretending I was not there ( although I have my credit cards statements to prove ) just not to pay their commission. When I wrote this on the Booking review the owner was extremely impolite and aggressive , as his plote was denounced. Honestly, it makes no sense staying there even if it was for free. Run away from this joint!!

Booked this hotel directly via the ITG website . Yes its in Vila de Gaia -on the other side of the river from Porto old town -but public transport is available close by and Uber rides are around 4 Euros .....or hotel can call a taxi for you . The hotel is host to some airline personnel ,tour groups .....and the odd football team (Benfica on this occasion ) turns up pre match . On this side of the river you are close to El Corte Ingles department store and Shopping Gaia shopping centre if retail therapy is your thing ....and there are some individual shops /supermarkets /restaurants /cafes close by . A few weeks before we were due to travel my husband broke his collar bone . I e -mailed the hotel to ask if we could have a room with a walk in shower just to make it a bit easier . Got a very quick reply from the hotel saying that they could certainly do that ......so not only did we have a room with a walk in shower ,we had a suite . It was just so spacious & comfortable and made our stay even more enjoyable . I cannot praise the staff in this hotel enough -reception , bar ,restaurants, housekeeping -all so helpful and friendly during our stay. Reception staff were so helpful in providing Information ,maps and directions and giving restaurant recommendations . The hotel was spotless and well maintained and our room was serviced daily. There was an excellent choice at breakfast -served between 7AM _10-30 . We had lunch /dinner in the hotel bar /restaurant a couple of times during our stay -mainly for convenience as we didn't have the best of weather during our stay and we enjoyed a ”nightcap ” in the hotel bar each evening . I didn't use the spa or gym /fitness facility on this occasion so can't really comment but note other reviews are positive . When planning our trip we did consider a few different hotels on the Porto side as well as some apartments but kept coming back to this hotel based on price & reviews -for us on this occasion we deffinately made the right choice and would stay here again .

Definitely not a 4 star hotel.No restaurant facilities only basic breakfast.Basic facilities throughout.The metro trains were in an open topped tunnel 15 metres from our room.(picture 2)The noise was similar to a jet taking off 18-20 hours per day.)The shower was in the room and had no barrier at bottom of door so room flooded when you shower.(picture 3)A coffee machine that had no capsules or milk or sugar.No wardrobe only 2 small drawers.(picture 4)It is an up market Youth Hostel.The 2 stars are for staff only

We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Yes it’s out of town. If this is no great for you, pay the extra and go to the centre. Look on a map, it’s not difficult! It suited us down to the ground, the few bars etc around are truly for the Portuguese and not the tourist. There is a Metro a short walk away, then you can travel anywhere. Great breakfast, likes the Turkish bath etc and the pool is fun albeit too small to do lengths. Good value for money, would stay here again.

Soy una usuaria habitual de esta cadena y sin lugar a dudas es el mejor de todos los que he visitado. Diría más esta al mismo nivel o superior al de otras cadenas como AC, EXE o NOVOTEL que aparentemente pertenecen a un rango superior Quiero destacar la amabilidad del personal, la limpieza y estado de las habitaciones y en general el resto del hotel Superó con mucho mis espectativas