Hotel berhampiran Centro Comercial Green Center di Porto

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

4dias em família. O atendimento foi espetacular do início ao fim. Sempre muito atentos. Quartos com camas muito confortáveis e bem isolados do barulho. Têm estacionamento fora do hotel, mas é 1min de distância e o valor diário de 10€, o que é um excelente preço tendo em conta o que se pratica na zona. O rooftop é bom e têm algumas mini festas que são agradáveis (e acabam às 21:30), por isso é óptimo. A limpeza dos quartos é impecável e não tenho mais nada a apontar. Só não experimentei o pequeno-almoço por ser um valor demasiado alto para os preços de um pequeno-almoço normal. A repetir de certeza!

L’hotel è bello e facilmente raggiungibile dall’aeroporto con la metro. E’ in una zona comoda e il centro si può raggiungere a piedi in una ventina di minuti o con autobus in pochi minuti. La stanza non è molto grande, ma comoda e ben accessoriata e con bagno adeguato. La prima colazione è varia e di ottima qualità sia per il salato, che per il dolce. Unica pecca è stata che un pomeriggio in cui eravamo di passaggio in hotel, qualcuno addetto alla pulizia della stanza (peraltro già avvenuta) è entrato senza bussare. Alle nostre rimostranze, il concierge non si è scusato.

Gostava de deixar um comentário sobre o Novotel porque realmente surpreendeu-me muito pela positiva. Ia sem grandes expectativas. Vi alguns comentários que mencionavam a antiguidade dos quartos e a falta de modernidade. A realidade NÃO é essa. O Hotel é maravilhoso. A entrada é enorme, os funcionários são super simpáticos e facilitam a estadia. Ficamos num quarto com vista para o mar. Com uma boa casa de banho, com uma banheira grande. Os armários do quarto são imensos! Tem um sofá cama mesmo que seja um quarto para dois. A televisão era igualmente enorme! O quarto é bonito, com uma decoração, e aconchegante. Tem ar condicionado e um mini bar que estava incluído no preço todas as bebidas do mesmo. A zona do restaurante era muito bonita. A piscina? Muito boa. A água estava sempre morna. De 0 a 10, avalio o Novotel com um 9 e só não dou um 10 pelo tamanho da piscina. É um hotel muito bom e procurado por famílias com crianças, o que faz com que a piscina esteja sempre cheia. Quanto ao pequeno almoço também quero deixar um elogio, pois é bastante variado e nunca deixam acabar as coisas. Gostei muito

The unique design of the hotel, I like it very much, as soon as I enter the door, there is a friendly reception of the lobby staff, which is exactly what I need. Front desk staff meticulous care, patience and professional explanation of the surrounding attractions and food, hotel rooms are also a lot of free items, mineral water, soda water, a variety of drinks room is spacious, light transmittance is very good, clean, simply refreshing, bed is also very comfortable, the room is central air conditioning, is simply a palace level of enjoyment. Go out to visit also sent a handwritten map, and to help me book the show tickets and cars, the model is very comfortable and enjoy the whole journey, too intimate! Really good, really checked in the left and right guests let people feel that other hotels do not feel very down-to-earth! There's fruit at night. It's so sweet. I'll stay in a hotel like this more often.

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

You can walk to the airport ( 7- 10 MN walk). As a con/negative point I would mention the late check in by 4 pm, with the ”friendly” suggestion that you can check in sooner paying a 20£ fee... unacceptable in my opinion...

El hotel está ubicado a unos 20 minutos de Oporto. Bien comunicado con bus casi a la puerta y perfectamente si vas en coche. La limpieza es extraordinaria, tanto en las habitaciones como en el resto de estancias. La lencería (toallas y ropa de cama) de muy buena calidad. Estupendo tener aire acondicionado en la habitación. Todo el personal muy amable en todo momento y dando solución a nuestras consultas siempre con una sonrisa (pisos, recepción, buffet) El desayuno correcto. Un gran detalle hacer un guiño a la gastronomía portuguesa ofreciendo pasteles de nata. El parking cerrado y gratuito también es un plus a valorar. Me gustaría felicitar por la gestión del establecimiento y a todo el personal que lo hace posible. Se nota todo el trabajo que hay detrás para que los clientes nos sintamos así de bien. ¡Enhorabuena, equipazo!

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.