Pengguna Tetamu
1 Julai 2023
Stayed at THB Felip in the resort of Porto Cristo 25th April - 9th May as a Solo Traveler on Half Board basis. From day one being greeted by Sara on arrival at reception, viewing room, bar, restaurant, checking out location and getting to know staff was a very good experience for my first day. The resort itself was quiet as it was pedestrianised but busy and had a great outlook to the bay from the hotel. This hotel, I can safely say, was one of the best I’ve stayed in for location, service, staff, food & drinks and of course quality of room for many a year. Staff were patient as I tried out my Spanish. Sadly I did not get everyone’s names as the staff were constantly busy and rarely stopped for chat beyond taking food or drink orders, just shows you the popularity of this hotel. Breakfast & Dinner were buffet style and one of the best I have experienced. Selection of food covered all variables and tastes, you were truly spoilt for choice with everything prepared & presented perfectly. Chef was on hand each meal time adding personal touches to requests like fried eggs, omelette, crepes, steaks etc. I can honestly say I did not need to eat the same thing twice during my stay. My compliments to the chefs. Drinks, I’m not much of a drinker now but still partial to San Miguel so this was my regular order though I did have wine with evening meals. Bar staff were very attentive and friendly and often went beyond what you would expect. I thank all the bar staff for their service and I hope I showed my appreciation by tipping well enough both bar staff and waiters. Special mention to Sara, Maria, Claudia and the guys behind the bar. Sara always getting out of her seat and gave full attention to customers enquiries and requests not just my own. Maria, amazed me in the number of languages she spoke with ease. Maria also as did Sara did everything to give a good guest experience, it was well noted. Claudia served coffee’s as you liked it each breakfast and with a smile even under pressure as it did get very busy at times. Claudia was also very attentive to tables at mealtimes making sure you had all you wanted and corrected other staff mistakes I won’t go into as some I expect were novices or still learning, we all start somewhere. Thanks to the Night Porter whom I did not get a name and served early breakfast alternative on two occasions with enthusiasm and smile even after I know would be a long night. All in all this was a great stay, all the staff played a part in welcoming their guests and providing second to none service. I give ***** Thanks guys you all know who you are even if I don’t. I look forward to visiting again. Todos los mejores chicos, John de Escocia. Date of experience: 25 April 2023
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