Hotel berhampiran Dragao Stadium di Porto

If possible, I would suggest avoiding this hotel. There were many issues with this stay. Let me attempt to break this down in a structured way: Hotel: This hotel has no Porter, no trolley cart. So if you’re traveling with a family and have bags / need baggage assistance you’re on your own. There are A LOT of mechanical issues at this property. When I went to use the urinal in the lobby the pee quite literally just poured out the bottom of the urinal and straight onto the floor as though the plumbing were not even connected. Yikes! And they admitted that they were aware when I told them they NEED to close that bathroom. The entry way automatic doors were misfiring. Randomly opening and closing. Kind of like an obstacle course. The elevator sensors didn’t work and on 3 occasions tried to eat me or my kids. At one point the elevator door closed so violently that it knocked me backwards and my 2 and 5 year old were left in the elevator by themselves. Thankfully they pressed the correct floor number. Service: As a Lifetime Titanium Elite we’ve grown to appreciate the little things that a property can do to make your stay special. That’s not really in the vocabulary for this place. For starters, we booked 2 rooms because we knew that with 2 kids and 3 adults we needed to have space. Despite reaching out to the hotel and letting them know that we’re a family traveling together they tried to put us on 2 separate floors. Cmon. Also we submitted our Suite Night Rewards which is a voucher that you earn and it entitles you to a suite upgrade if one is available. Not to be confused with just “expecting” an upgrade. Oddly (and against company policy) they redeemed our Reward but then didn’t give us a suite because they claimed that only the room that the person with the status was staying was eligible. Sorry, but that’s not even remotely true. It’s like saying that you can only redeem your points for the room you’re saying in. 🤣 And let’s talk about the little things. Water. Guests with status are entitled to 2 bottles of water per night. I’ve stayed at over 100 properties. Congratulations AC Porto on being 1 in 100 in the worst possible way. They refused to give us water and advised that we could buy it from the mini bar. We were given 1 bottle per room. So 2 total bottles of water for 5 guests. For 1 night. If you have status and you’re reading this, I apologize for making you spit out your coffee. But seriously. It’s bizarre. You have to stay 75 nights per year to earn Titanium status so there’s a lot of revenue being fed to the chain. It’s a bottle of water for fffffs sake. Oh and again, for folks with status, you’ll know that you receive a welcome gift. It’s either points or breakfast. Here at the lovely AC Porto their breakfast is €15 per person, and the Welcome Gift is €10 credit. So in essence they’re giving you 1/3 of breakfast. And that’s only for ONE room. They do not extend that amenity to the second room that we paid for. Room: S

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍

No quarto que foi disponibilizado o ar condicionado funcionava mal e o chuveiro tinha um defeito que impedia de utilizar. Ao solicitar solução ou troca de quarto, fui informado que nao havia outro disponível a nao ser quarto twin. Foi me dito ainda pelo funcionário que quarto twin e double sao considerados a mesma coisa pra eles a nao ser que explicitamente definido na reserva. Acontece que eu mostrei a ele minha reserva feita diretamente em seu site onde estava explicitamente definido o quarto double. Bem como confirmação. Entao fui informado que a reserva no site poderia haver um erro e que normalmente em operadoras funcionaria melhor. A solução encontrada foi um quarto de nível superior. Mas para o upgrade, eu precisaria pagar. Embora tenha me sido dado um desconto para esse upgrade, ainda assim eu tive que pagar para ter um quarto pq nao havia nenhum outro quarto disponível. Eh um absurdo que o hospede que tenha que pagar pela falta de organização e capacidade do hotel. Péssimo atendimento. Ninguém do hotel veio conversar comigo sobre o ocorrido. Péssimo serviço. Alem disso, o barulho vindo de fora eh insuportável. A quantidade de latidos de cachorros das casas em volta eh surreal. Um péssimo lugar. Evitem. Equipe despreparada.

Very unusual setting and a nice stay as part of an Odysseys tour. The public spaces for the hotel, in the classic palace building, are gorgeous. The sleeping rooms, and corridors, not so much... The breakfast rooms are stunning and the food offered had excellent options and was delicious. We had a group dinner in the hotel and the service and food was great. The grounds are lovely and worth a stroll, and it has great views of the river. The downside is the sleeping rooms are in the adjacent building that was a factory or warehouse. The room was large with a very comfortable bed and good furniture and the bathroom was well fitted out, had good storage and a makeup mirror. The bathtub had high sides and might be challenging for some people to get in and out for a shower. The issue I had with the room was the décor and lighting. It was DARK. The walls and ceiling were all painted in a dark ochre, with a ginger carpet. The bath had small dark brown tiles. The lighting was all small halogens. With one window, it really felt dark, even during the day. The halls in the sleeping room building were also REALLY dark, with some artifacts in display cases. It felt darker than even a museum exhibit of rare books!! Again, the sleeping room was very comfortable and clean; the lighting just was just so dim...

We stayed at this hotel in October 2022. We had room #303. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower, but water temperature varies a lot. The room has a small balcony and big windows that let the light in the room. The bad : Not a real king bed, just two single beds next to each other so it was not a very comfortable arrangement. There are no USB ports available in the room. Wi-Fi was not reliable at all in the room. The TV volume was blocked at 10 (out of 60) so we could not really watch TV because volume was so low. We call the front desk and they sent somebody to check and since there was really a problem he told us that they would have to replace the TV, which could take some time. Since it was already late we simply declined and went to bed! The location of this hotel is not the best. Nothing much around, the neighborhood seems a little sketchy and the view from the room is simply depressing.

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

With a stay at Hotel Poveira in Porto (Campanhã), you'll be within a 5-minute drive of Porto Cathedral and Dom Luis I Bridge. This hotel is 2.2 mi (3.5 km) from Ribeira Square and 2.3 mi (3.7 km) from Porto Historic Center.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.You can enjoy a meal at the restaurant serving the guests of Hotel Poveira, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Hotel un poco antiguo que quizás necesitaría una reforma. Las habitaciones espaciosas y con aire acondicionado. El baño quizás era la parte más problemática ya que la tapa de la taza del vater estaba mal cogida y habían hecho un apaño rápido que era bastante chapucero. Pese a ello, el personal súper amable desde el primer momento intentando hacernos sentir a gusto y atentos a si teníamos algun requerimiento. La única muy buena ya que andando puedes ir a todas las partes interesantes de ver en Oporto.