Pengguna Tetamu
31 Januari 2023
We were fortunate to have met one of the staff, Katja, at a previous holiday, who recommended this hotel. Thank you Katja. She put us in contact with Jessica who was very professional and helpful in all of our communication during the booking phase, and recognised us when we arrived and continued to be helpful and friendly. She made us feel valued and welcome from day 1. We stayed in a non sea-facing room, which still had a balcony and a view of the sea. The room was very clean, serviced and cleaned daily and had everything we needed. The air conditioning was good - but could have been better. The showers were amazing, though a little small. But none of this detracted from the beauty of the hotel. The pool. beach staff were super friendly and as the week went on we got to know them and even with our limited Italian and their limited English we formed a special and memorable bond. All the staff were professional but special thanks goes to Carlo, Gabrielle, Francesco and Paolo for the personal service, chats and laughter we had. The shuttle service from the hotel is brilliant and Fabio provided great recommendations for us - we did not hire a car, and took a taxi into Porto San Stefano and Orbetello but used the shuttle to come back to the hotel - which worked perfectly. We will be back.
Terjemah