Fortune Old Town Boutique Hotel

Firstly I see the hotel has changed it's name from Fortune Old Town boutique hotel to what we have now, took a while to find on TripAdvisor. Arrived in Poznan from Ireland, and had pre-booked the hotel after reading the reviews. I'm happy to say the hotel was pretty great and a fantastic breakfast every morning. Room was as described, big bathroom & shower, and really comfy beds. Staff were very helpful & pleasant. Location of hotel made most things within walking distance. I'd certainly stay here again without hesitation. :-)

Overall we were not happy but it does have great points too,i will break it down. Pros: Friendly staff, good location, lovely room, tasty breakfast. Cons: Staff (including reception) have zero English, even using Google translate didn't help, except a chef who was helpful to us on the 1st morning (she seems to be the only member of staff with English), but could never locate her after that, she had said she would help us book our airport taxi as the clocks went forward at 2 am & we wanted a 3 am pick up, tricky when 2 am becomes 3 am & the language barrier so we were delighted to have her help, when we tried to confirm the booking the night before we left, we were once again struck with a zero english reception guy, who had to ask for the aid of a passerby to help, when he rang the chef it turned out she had forgotten to book us a cab, ok these things happen, we were also asked on our 1st morning of a 4-night stay if we needed our room cleaned that morning, we said no it was fine, but it was never offered again or cleaned while we were out for the duration of our stay, cleaning staff did come daily,leave fresh supplies but never made the bed or attempted to clean the room/bathroom even though it obviously needed hoovering / mopping etc, we were given a lovely room but the cons outweighed the pros,would i return - No

The staff from front desk security to cleaning and reception / breakfast staff, were the epitome of helpful and courteous, throughout. We stayed for seven nights (Saturday to Saturday) and love every single night. The room was spacious and comfortable, featuring temperature control. This was handy because it snowed throughout our stay. Therefore, we could adjust up the heating when returning from a snow laden day out. Wonderful power shower and soft fluffy towels. Well equipped kitchenette, allowing you to make your own hot beverage and cook simple meals in the microwave. My partner was thrilled that toiletries were provided and replenished daily. This is an added bonus that is not standard in an apartment. Bottles of still and sparkling mineral water were replenished daily, at no extra charge. There is a tranquil courtyard that would be ideal in the springtime for socialising. Special mention to the lady who hosts and prepares breakfast with good spirit and cordiality, despite language differences. The fresh food that she prepared was tasty, well cooked and well presented. She didn't hesitate to order taxis and arrange for luggage to be stored on departure day for a late evening flight.

Great Hotel in amazing location! Well designed spacious rooms with kitchen unit. Good size bathroom, comfortable bed, ironing board and iron in your room! Tasty breakfast with lovely coffee! Loads of varieties. You can’t ask for any better location as you 5 minutes walk way from old square, shops and restaurants. It was amazing stay, highly recommended!