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Hotel U Prince Prague by Bhg
4.3/5111 Ulasan

Hotel U Prince Prague by Bhg

Old Town Prague|0.4km dari Crusader Square
Booking from 14/02/2023 to 21/02/2023 for 4 people in BHG APARTMENT We overnight stay in APARTMENT 2 and on 20/02/2023 (dd/mm/yy) from 2 p.m. the water felts in our apartment so we had unease about hygiene and services (cooking included). We talked with reception and they said that we had to wait. At 6 p.m. we called again the reception to search for more information and we waiting until 7:30 p.m. They called us and said that finally we’ve been change our apartment with another. We were really tired (in order to not having a place were we could relax ourselves for hours before go out again in the night). So on, the other apartment was far from the first hotel; far from the central place (OLD TOWN SQUARE) where we want to overnight stay and of what we payed; and it also was in a place not really quite. The apartment was really bad, doesn’t respect the standards of a 4 stars hotel because it was really dirty, smaller, fetiscent and with no services (bidet, terrace, hob, oven…). We hadn’t a room from 2 p.m. if we liked to have a shower, we couldn’t! It was 9 p.m. and we really don’t even know where we had to sleep, where we had to go to the toilet and where we had to put our 6 luggage! The girl who stayed at the reception, Tatsiana, (and her manager too) propose us to have the night free and stay in that bad apartment, and also they will give us a voucher from 200 CROWN (exactly 8 euros) so on we could spend it for a dinner in the terrace with a special sit to admire the view! For what? If we’ve accepted, where we’ve to sleep? Certainly not in that dirty apartment! Obviously we said no and reject her propose (you can’t buy people with money or offer them a voucher from 200 crowns, when they are telling you that don’t have a place to overnight stay!) Over that, she told us that she was already called others hotels looking for a room, but they were all full! And also their sisterhood hotel and their presidential rooms was full! That’s no possibile! There are so many hotels near by Old Town Square! And a real hotel can’t be full on a Monday in February! Hotels always have a spare rooms! After 30/40 minutes a man come to us telling that they found a room in another hotel who was 2 minutes from “Hotel U Prince”! Weren’t it all full?! It was 10 p.m and we were really mad, tired and we couldn’t enjoy our last night in Prague! Leave and learn. I will never recommend this hotel.

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Perjalanan perniagaan

NH Prague City
4/562 Ulasan

NH Prague City

Prague|2.05km dari Crusader Square
I don't often leave reviews, as I always give the hotels a chance to rectify issues which are usually resolved. I've worked in the same industry for over 15 years, and dislike the reviewers who have not given the hotel a chance to rectify an issue before posting. However on this occasion I was very disappointed. I had explained to reception that my room was not cooling down with the air conditioning, which was advertised for your rooms when I had made this booking. I was told maybe I wasn't doing it correctly. I explained I did it correctly. I was told that maybe I should open the window instead. When I had said that it was very noisy and my room was right by the highway. There was also someone watering the plants with a jet at around 10pm on that very day. I was then told the air-conditioning units do not work until later on in the year. If they do not work, then why was I asked if I understood how to use it. It just felt like the receptionist was contraditing themselves. I just came from a short break in tenerife and also had an issue. The only difference was I had maintenance resolving the issue. Not once was I offered to speak to the duty manager if you have one. I wasn't offered maintenance to have a look. I wasn't offered anything to make my stay better apart from something like ”I'm sorry there's not a lot we can do”. Now to the positive parts. The hotel is located about 10 minutes from the mall and the trams are easy to get around. The hotel is generally quite good for the price you pay. The other bonus about this hotel was the unique cable cart. Unfortunately I've had to cut my holiday short and I had decided to book a hotel where the air-conditioning is actually working as advertised.

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Lihat Ulasan Tetamu untuk Hotel di Prague

Mencari hotel berdekatan Crusader Square? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Betlem Club Hotel
4.2/579 Ulasan
Old Town
Posizione ottima, a 500 m dalla piazza della città vecchia 500 m dal ponte Carlo,750 m dal quartiere ebraico. Una vecchia palazzina ben ristrutturata,camere ampie ben arredata e dotate di tutto il necessario,frigo cassaforte, TV etc. Servizio attento. Ottima colazione nella antica e pittoresca cantina in pietra inclusa con un prezzo eccezionale. Davvero meriterebbe una stella in più.
U Zlateho Stromu Hotel
4.2/540 Ulasan
Old Town
This is my personal experience in the hotel. Myself my wife and 2 friends stayed here for 4 nights. First off, it's not wheelchair friendly. The hotel itself is on the second floor of the building, our rooms were either side of the reception area. This was noisy at times but not too much. There are no lifts on the premises, everything is accessible by stairs only. Rooms are a great size, although the furniture, at least in our room, could be updated. There is a mini bar, drinks and snacks in the room, all of which must be paid for. Being a holiday destination city they have city tax, about €4 a night per person. What we did not realise was that you must pay a deposit for your stay, around €110 , this is given back to you after you leave if you haven't had anything in the room to eat or drink and no damage is caused. It can take up to 30 days to receive the refund however ours arrived the following day. No issues with food ,personally. Drinks are on average the same as in Ireland but the local beers are cheaper. The hotel website needs Updating as some features are gone ie , the nightclub is not all its cracked up to be. There is noise outside at night, some nights more than others. The location is perfect for site seeing, Charles Bridge is just across the road. If we are back in Prague in the future I'd definitely stay there again. The staff are very friendly and helpful.
3 Epoques Apartments by Adrez Living
4.4/513 Ulasan
Old Town
Not sure how this place has received such good reviews! We booked this because of the reviews we read and we did not receive the same ”great service” as was claimed in the review. It first started with the transportation from airport to hotel that was confirmed by the hotel. They never showed up and after over an hour of waiting and several calls to the hotel and conversations that they assured us the driver was on the way, we had to take an Uber. The driver dropped us off close to the check in spot and had no clue where it was. We walked around asking if anyone knew and we were directed in several different locations. Now, after finally finding it after 30 minutes of dragging our bags up and down the cobble stone streets, we stumbled upon it. Talked to the young man that said the driver was on his way and told him we took an Uber, he acted like he didn't know. After checking in, he directed us the wrong way to the place we were staying. He told us we just needed to follow the road and it would be up on our right. HA! wasn't even on the right road and it was on another road on the left. After running into another group that was lost looking for the check in place, we finally found it. The A/C didn't work, bed was hard, the room is extremely small. The service from this company is a joke and I would not ever recommend this place. The location I will give it 5 stars.
Moods Charles Bridge
4.6/5111 Ulasan
Old Town
Such a lovely friendly hotel just a short walk from Charles Bridge and very central for all city centre attractions. We stayed a week and walked everywhere. The staff were super lovely and the breakfast was extensive and tasty. The cakes left over from breakfast are available on the bar for free during the day which was a nice touch. Bed was large and comfy. We asked for additional pillows and were provided with memory foam pillows which were fabulous. The rooms are immaculately clean and well serviced with tea and coffee making facilities provided and our room also included a small fridge. Highly recommended. It would be my choice of hotel if we go back.
Charles Bridge Palace Prague
4.3/5133 Ulasan
Old Town
This is our first time to visit Prague. The hotel is at the very convenient location and we enjoy the Royal environment and atmosphere both inside the room and in the dinning area. The breakfast location is just like a small palace. Hotel staff also offer us advice to book taxi to the Central bus station where we started our trip in Poland. The convenient booking of car pick up to airport also very efficient. We enjoyed our first yet memorable trip in Prague
Little King U Malvaze
4.3/527 Ulasan
Old Town
Great hotel in a great location, for a great price! I spent 4 comfortable nights here for $550/total, or $137/night. Would definitely stay here again! PROS: -Nice sizeable room for European standards -Very large bathroom for European standards -Comfortable queen sized bed -Minibar that I also used as a fridge -Friendly service and check in process -Great location! Just far enough to avoid the loud Old Town and vehicle noise so you can sleep well, but still in easy walking distance to Old Town, the Charles Bridge, and a lot of sights. right by a tram station. -Breakfast buffet had an awesome variety with eggs and sausages, lots of pastries, beverages, fruits, cheeses, and more. CONS: -No elevator, I was on the 3rd floor, which isn't bad but seemed rough after a long day of sight seeing and walking for 7+ miles.

Soalan yang Kerap Ditanya

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