Hotel berhampiran Havránka, Prague

Booked via Booking.com a couple of weeks before we made the trip. It's in a fairly quiet area of Prague. Only a ten minute walk to the old town and a five minute walk to Florenc underground station. There are plenty of places to eat and drink nearby, so it's ideal for a short stay. The staff are the real stars of the Embassy Hotel. They speak very good English, knowledgeable and they are keen to go the extra mile. Checking in was easy and our room was spacious and clean. The bathroom was also a good size. I managed to get the temperature of the room down to a more comfortable setting, using the manual mode on the AC. There was a wide range of food for breakfast, including several granolas, meusli, porridge, fruit, cold meats and cooked food. There is only one lift that serves the six floors, but we never had to wait more than a couple of minutes to use it. The only minor issues were a low battery in the room safe, which was quickly dealt with, one blown bulb in the ceiling lamp and a broken sink plug open/close mechanism. The latter two would have been an irritation on a longer stay and should really have been picked up on a room inspection. That aside, we had a very pleasant stay indeed.

Best place to visit when reaching to the main center of prauge , close to the metro station and to various tram and buses , close to a palladium shopping mall and not far from the square Greqt A/C , polite services crew I'll come back again

Просто прекрасно, очень приятный и отзывчивый персонал,всегда готовы помочь и подсказать.Чистые ,современные ,удобные номера,вкусные завтраки,отличное месторасположение.

The hotel is in a nice location for getting around Prague, very central to the train station and to the old town both within a ten minute walk. The staff was really helpful when we arrived, even letting us check in early. The room itself was nice enough although there was no hair dryer or iron which was a little frustrating as I checked this before I arrived to know if I needed to pack either. We had a city view room so it was very very nosey at night and did not have a good night sleep either night we stayed along with the rooms air con not working either we couldn’t open the window too cool down because of the noise. We had breakfast included which was really nice, it was a breakfast buffet, we didn’t struggle to find anything to eat.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.

This place is just dirty. The carpet flooring is thin and shaggy. The bathrooms are tiny––there is no storage for any toiletries so you basically need to keep everything in your bag. There was mold in the bathroom near the shower area on the ceiling. The shower head was dirty. When I arrived, the exhaust fan in the bathroom was making a hissing noise, so I decided to take a look at it. I unscrewed the front cover, and it railed thick dust all over the bathroom. The cleanliness is really disappointing, especially when a lot of these issues could be fixed with more thorough cleaning and some preventative maintenance. Other than that, the rooms are small. The twin beds in the rooms are so close, it may as well be one bed. The cabinets and shelving are built in, and they make the room feel really cramped. Overall, the whole place is pretty bad. Nothing about it is pleasing or enjoyable, and the pool comes at an extra fee. The place earns an extra star because the location is great, and it provides a great jumping off point to see the beautiful city of Prague. I've stayed at a lot of hotels in a lot of different countries. I'd say this is the worst one I've seen. I'm sure you can find a fairly comparable place that actually cleans their rooms.

Very nice hotel located not far from the centre of the city. Very clean and housekeeping was of high standard. They had two breakfast rooms ( one on the ground floor and one on the -1 floor ( I prefer the one on the ground floor as you had better choices than the downstairs one. Overall I highly recommend the hotel

Loved this hotel, me and my partner visited this hotel 21st of march until friday 24th as a couple from wales in the UK on a budget we booked this as it was central and really good value for money, from the moment we arrived we felt really comfortable check in was swift and straight forward and the lady who checked us in was nice and polite, to be honest all the staff were so welcoming and lovely. The rooms was basic but very clean and comfortable, the lifts could be frustrating but no big deal but i would have easily walked to 3rd floor but didnt see any stairs to do so, breakfast was enjoyable and plenty of it, the bar area had a really lovely atmosphere and a good pint of starapromen for a good price. We were out most of the day enjoying the sites of this amazing city and evenings enjoying the bars and restaurants around the hotel and further across the bridge. Can honestly say it was an amazing first visit to prague and not the last hopefully, will definetly reccomend this hotel and hope to visit again one day..děkuji

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.