Hotel berhampiran Hřiště Vrch svatého kříže, Prague

The hotel staff was kind and helped me with any questions I had. The hotel is clean and tidy but not at a very high standard, for me it was enough. The location of the hotel is excellent - next to a metro station and a station of several tram lines but the truth is that the main square and the city center are a 15 minute walk so I didn't always use public transport, on the other hand the hotel was not in a very central and noisy place. The hotel had the option of a simple breakfast for some extra cost, but I preferred to eat in local cafes. Unfortunately the air conditioner did not work and it was a hot day. I didn't talk about it with the hotel staff because I wasn't in the hotel most of the day and it wasn't the peak of the heat. It is important to note that in order to get to the elevator and from the elevator to the room there are stairs that may be difficult for older people.

Abbiamo scelto questo albergo per la vicinanza dei attrazioni principali, essendo un 4 stelle aspettavamo un trattamento migliore di quello che abbiamo ricevuto, ma andiamo per gradi appena siamo arrivati alla reception ci ha accolto un ragazzo molto scortese. La stanza era spaziosa. La pulizia lascia a desiderare , il cambio asciugamani non esiste, dopo aver reclamato perché non ci hanno cambiato la risposta è stata perché non ci sono. Le cameriere si permettono di entrare nella stanza senza bussare . Non lo consiglio assolutamente.

Very good location, 5 minutes from Wenceslas Square. Fast (under 1 hour) and cheap transport from the airport: take bus 119 to the subway (A), - and get off at Museum station (7th stop). From there it is 5 minutes to the hotel. Spacious room and bathroom, fast Wi-Fi. Breakfast ok. Heating in the bathroom did not work ! The staff were pleasant and helpful - deserve all the stars that can be given.

Our stay at the Comfort Hotel was great. The check-in and check-out procedures were fast and smooth. The staff was polite and ready to help. There was a small problem with the smell in our room and they immediately changed it, without any extra charge. After the check-out, we could leave the luggage in a dedicated space, so we could enjoy the city a little bit before heading to the airport. The hotel is located in a quiet neighborhood, close to a metro station on the green line (to the city centre) and a tram station right in front of the hotel. In 20 minutes, you can reach the old town of Prague by public transportation. There was nothing we didn't like about our stay at the hotel. Maybe just an adjustment on the breakfast menu. The breakfast was tasty, with a variety of options, but the dishes could be changed every few days.

Aku terkejut apabila masuk ke dalam bilik hotel Ia mungkin belum diubah suai sejak hotel pertama dibina. Tiada peti sejuk dan tiada air minuman asas. Hanya tuala asas, kertas tandas (berminyak), syampu dan pencuci badan disediakan. Saya tertanya-tanya sama ada orang Prague menyukai kertas tandas yang kasar kerana kertas tandas di tempat lain tidak begitu berkualiti. Tetapi keesokan harinya saya pergi makan sarapan dan terkejut lagi@-@ Restoran hotel nampaknya telah diubah suai. moden sepenuhnya. Dan sarapan paginya juga memuaskan. Kopi, Teh, Jus, Roti, Yogurt, Sosej, dll. Saya tidak makan semuanya, tetapi saya tetap berpuas hati. Jika anda lebih mengutamakan sarapan daripada bilik hotel, anda mungkin mahu datang. Saya datang untuk melihat bandar pula, melainkan saya datang hanya untuk berehat di bilik hotel. Lokasinya memuaskan. Ia juga berhampiran dengan kereta bawah tanah Terdapat salun kuku berhampiran hotel. Pedikur dan rias kuku adalah kira-kira 50,000 won untuk kedua-dua tangan dan kaki.

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

We stayed for four nights we booked two rooms one for my son and wife The checking was good even helped us out to get a dentist to sought out my crown Kirill was a good help. The rooms were a good size well appointed bathroom shower Good clean serviced every day wifi was a little in and out and weak Breakfast was good 👍 and all and Allgood just improve wifi

Loved this hotel, me and my partner visited this hotel 21st of march until friday 24th as a couple from wales in the UK on a budget we booked this as it was central and really good value for money, from the moment we arrived we felt really comfortable check in was swift and straight forward and the lady who checked us in was nice and polite, to be honest all the staff were so welcoming and lovely. The rooms was basic but very clean and comfortable, the lifts could be frustrating but no big deal but i would have easily walked to 3rd floor but didnt see any stairs to do so, breakfast was enjoyable and plenty of it, the bar area had a really lovely atmosphere and a good pint of starapromen for a good price. We were out most of the day enjoying the sites of this amazing city and evenings enjoying the bars and restaurants around the hotel and further across the bridge. Can honestly say it was an amazing first visit to prague and not the last hopefully, will definetly reccomend this hotel and hope to visit again one day..děkuji

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.