Hotel berhampiran Mlžítko památník Vítkov, Prague

Booked via Booking.com a couple of weeks before we made the trip. It's in a fairly quiet area of Prague. Only a ten minute walk to the old town and a five minute walk to Florenc underground station. There are plenty of places to eat and drink nearby, so it's ideal for a short stay. The staff are the real stars of the Embassy Hotel. They speak very good English, knowledgeable and they are keen to go the extra mile. Checking in was easy and our room was spacious and clean. The bathroom was also a good size. I managed to get the temperature of the room down to a more comfortable setting, using the manual mode on the AC. There was a wide range of food for breakfast, including several granolas, meusli, porridge, fruit, cold meats and cooked food. There is only one lift that serves the six floors, but we never had to wait more than a couple of minutes to use it. The only minor issues were a low battery in the room safe, which was quickly dealt with, one blown bulb in the ceiling lamp and a broken sink plug open/close mechanism. The latter two would have been an irritation on a longer stay and should really have been picked up on a room inspection. That aside, we had a very pleasant stay indeed.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

This place is just dirty. The carpet flooring is thin and shaggy. The bathrooms are tiny––there is no storage for any toiletries so you basically need to keep everything in your bag. There was mold in the bathroom near the shower area on the ceiling. The shower head was dirty. When I arrived, the exhaust fan in the bathroom was making a hissing noise, so I decided to take a look at it. I unscrewed the front cover, and it railed thick dust all over the bathroom. The cleanliness is really disappointing, especially when a lot of these issues could be fixed with more thorough cleaning and some preventative maintenance. Other than that, the rooms are small. The twin beds in the rooms are so close, it may as well be one bed. The cabinets and shelving are built in, and they make the room feel really cramped. Overall, the whole place is pretty bad. Nothing about it is pleasing or enjoyable, and the pool comes at an extra fee. The place earns an extra star because the location is great, and it provides a great jumping off point to see the beautiful city of Prague. I've stayed at a lot of hotels in a lot of different countries. I'd say this is the worst one I've seen. I'm sure you can find a fairly comparable place that actually cleans their rooms.

Ein sehr schönes Haus. Die Zimmer sind etwas kleiner, aber es gibt ein Fenster zum Innenhof. Leider quietschen die Türen aller Apartments, sehr unangenehm/laut. Warum dieses Problem nicht behoben (einfach mit Öl die Mechanik einschmieren) wird ist mir ein Rätsel.

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.

We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.

The hotel is located quite far from the center, about 20 minutes by tram, but the tram stop is nearby, so getting to the center is not a problem. The hotel has a parking lot where you can leave your car for 15 euros (currently free). The rooms are new, spacious and quite clean. It's a pity that there are no disposable slippers. There are sets for making tea and coffee, a kitchenette with an oven and stove.

I stayed at this location with some friends after our flight back home got cancelled. Despite us speaking solely english, the staff were very friendly and the rooms were very nice. The real gem of the place is its onsite restaurant where all the food was unbelievably delicious. If I find myself in the Czech Republic again I'll be sure to consider this place to stay.