Pengguna Tetamu
9 Oktober 2024
The Centrum Hotel is indeed at the centre of Prizren’s charming old town. This is where the merits of the hotel end. We stayed here as part of a tour group and would have hoped that the tour had a better selection of accommodation on its itinerary. The Hotel Centrum is dated, tired and uncomfortable. There is no elevator, with the reception and rooms all upstairs. However, the staff were incredibly accommodating in carrying all luggage to guests’ rooms. Incredibly in 2024, the hotel still employs a physical key system that I haven’t experienced elsewhere for decades. The rooms themselves are of.a poor standard and I don’t see how this place can lay any claim to having 4 stars. Our room was like a furnace even though it was cool outside and the “air conditioner” is an aged dilapidated machine that simply did not work. Opening the window supplied a bit of relief from the heat. However, this respite had to be balanced with the proximity of an adjoining room where the windows were so close that they afforded little privacy, the constant noise and smell of an extraction vent (probably from the kitchen downstairs?) and the incessant chatter of the staff member on reception who carried on the world’s loudest conversation long into the night. Besides the heat, the beds were some of the most uncomfortable that I have ever had the misfortune to encounter. While sleep was virtually impossible, I now know what the experience will be like on a marble mortuary slab. The bathroom, fittings and furnishings were all dated and so tired that they need a good lie down. Breakfast downstairs presented its own challenges and resembled a sequence from the Hunger Games to get a table. The Centrum appears to share facilities with another hotel across the road and the breakfast room was so overcrowded that it was ridiculous. Even when victorious in securing a table, we were left to ponder whether the effort was worth it. The breakfast on offer was pretty poor greasy stuff and after the first day we decided to supply our own from a supermarket down the road. The Centrum Hotel fails to deliver what it promises online. I’m stunned that it has received positive reviews as this was not our experience.
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