Hub Providencia

Nice apar**ent with a kitchen in a lovely area of Santiago. Walking distance to the costanera centre and the cable car station to go up San Cristobal hill. I was travelling solo and felt very safe walking around the Providencia neighborhood I arrived before the check-in time after a long haul flight and was able to pay extra to check in early. I didn't use the rooftop swimming pool (which was small) but the views were lovely.

The place is amazing to look at, modern arty styles, lighting, graphics, attention to detail. Complimentary bottles of water in the fridge. fully functional kitchen, iron, hairdryer, big TV, toiletries, table and chairs in the studio standard room. My room had a Balcony but onlly with a view of the office building opposite, and partially of the street to the left. Nice rooftop pool, cold water but nice and refreshing in summer, and the view is INCREDIBLE! Views of the Andes mountains and city buildings. Area is close to everything, walkable to most places including some hiking trails, and only 4-5 euros/dollars Uber to the city centre. Staff were young, friendly, helpful and spoke good English. They gave me a map with information on where to go. Buffet beakfast was really nice with fresh juices, fresh fruit and a selection of other foods. Breakfast was in the adjoining Portuguese restaurant which has some great food and not too expensive either. The lifts and toilets were beautifully scented, and smelt great! The hotel price is very affordable and very reasonable for what you get, the location, the pool etc. The catering staff in the restaurant were all very professional and helpful. Disliked · You need a credit card to hold the room and as a deposit and my debit cards and even a credit card were all declined which left me panicking when I got an email saying that the reservation would be cancelled. I emailed lots of times but got no reply until the last minute where I was told that they would hold the room for me. I drew out cash on arrival to use as a deposit and had it returned when I checked out. Unfortunately, there are no recycling facilities at the hotel, but when I asked at reception they offered to take my recycling for me. The AC machines are quite noisy so I ended up not using it, but only the fan. There is no balcony furniture at all and you're not allowed to take any to use from inside. The scrambled egg was a little undercooked for me but when I asked, they'd always cook it a bit more for me. If you need assistance from the rooftop pool area on level 12, there's no telephone to contact reception. Despite all this I'd still highly recommend this hotel 100%!

This is a modern high-rise hotel located about 8 mins walk from the Metro station. There is a small roof-top pool, and three small but fast elevators. The check-in and check-out processes are smooth and credit card friendly. The hotel staff are very friendly, helpful and efficient, both in the front desk and also in the restaurant. Response to emails was very fast. Most speak passable English. The breakfast spread is good, and regularly replenished. Rooms are clean and well maintained. Very soft pillows, and excellent sleep quality. I was given an office studio room, which meant that there was a bed which could be folded into the wall, revealing a work table and lots of floor space. However, the bed looked far to heavy to even try this out, and I had to do my on-line meetings and laptop work sitting on the couch. Check out the availability of a table if you want to do a lot of work with a laptop. The office studio room was equipped with a micro-wave, hot-plate, electric kettle, refrigerator, cups, plates, glasses (including wine glasses), but no supplies of tea bags, coffee pouches or sugar. No snacks or soft drinks in the room, either. The lighting consultant for the hotel has probably never stayed in a hotel, because the corridors are completely dark at night - the lights are all of the proximity type and switch on when one approaches, but till then the corridors (which have black walls) are pitch dark. The light switches next to the bed are also challenging to reach, being well set inside a shelf type recess (see picture), and one needs to be a minor gymnast to reach the switches, particularly if the room is dark. Only one complimentary bottle of water was provided during my six day stay, and there were no amenities like tooth-paste or brush, etc. Overall, a good place to stay and reasonable value for money.

The room setup, the fast breakfast, the great location, the wi-fi speed, the parking, and the most import the super helpful staff made our stay a smooth experience. Stayed for 3 days and 2 nights and had no issues at all.

Pessoal do front desk: excelente. O café da manhã é muito bom, embora, basicamente, seja a mesma coisa todo dia. Não utilizei o estacionamento, então não posso dar detalhes. Os quartos são bem equipados, contudo achei a área da cama/guarda-roupas um pouco apertada. Havia um cheiro ruim, como de esgoto, próximo às pias. A princípio, pensamos que poderia ser o cheiro do detergente, mas não fiquei com essa certeza. Enfim...

Perfect location, great room and comfortable stay. Nice and friendly staff printed off documents for me. I didn’t really use the pool facility as it was quite crowded and it was only a small pool, and I was too busy with other things to really miss it. I liked the kitchenette area and the bed was comfortable. The air con was noisy at first but once it reached temperature it settled to a normal hum.

Great concept of the hotel studios, i have stayed for 1 month and wish i could stay more! Comfortable interior, equipped with everything necessary. Lovely working there, especially Angel. At the same building there is restaurant, ice-cream. Such a great view from the top floor and the pool! Nice gym - small, but useful. Very close to Costanera (15-20 mins walking). Around the building there are shops, supermarkets. Close to metro, biblioteca municipal (where you can go and calmly work). There are many embassies nearby (which tells that the good part of the city). In summary: i just loved it!

O hotel Hub Providência é uma excelente opção para quem procura boa localização, boa estrutura no quarto, com cozinha completa e café da manhã. Todos os funcionários são muito atenciosos e solícitos, sempre dispostos a ajudar. A limpeza tb é impecável todos os dias.

Pésimo servicio en recepción. No dan solución. Las habitaciones muy al debe. No vuelvo a hospedarme en este hotel. Peor aún aunque sea por un pequeño rato, te cobran estacionamiento carísimo. No lo recomiendo! Podrían generar mejoras en la atención al cliente