Pengguna Tetamu
1 Julai 2022
We stayed in Room 16 in late June. Some of our travel companions were in other rooms in the new wing -- Rooms 14-17. These rooms were not ready for guest stay. In full disclosure, our travel company made a last-minute booking due to demonstrations in Quito; however, this room would be considered uninhabitable by U.S. standards. We were told that for service, we should send a message to the front desk using WhatsApp. That was difficult because the room had spotty wifi and mobile phone coverage was somewhat weak in the area. For dinner one night, we chose room service. We learned that the link to the restaurant menu was not valid – the menu was different that night. So I walked to the restaurant to get a menu from them and ordered via WhatsApp from the hotel lobby. I’m sure the rooms will be suitable and lovely when live wires are capped; door handles are installed; the wood cabinets are varnished so people can’t get splinters; the leaks in the ceiling are plugged; the rear patio is finished and accessible; a means of contacting the front desk is available; bathroom installation is complete; door handles are installed; wifi reaches the new wing; shower gel is readily available; a hair dryer is included in the room; a luggage rack is made available; furniture is added; the TV is made functional; the fireplace is ready for use; the walkway to the room is given more space before a precarious 2-meter drop-off; the septic smell is flushed out; blackout curtains are installed; etc. Until then, I recommend avoiding these new, incomplete rooms. On the positive side, the hotel manager did what he could to help us make the most of our stay, the front desk staff was exceptionally friendly, and the hotel’s continental breakfast was nicely prepared.
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