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Hotel Best Semiramis
4/563 Ulasan

Hotel Best Semiramis

Puerto de la Cruz|0.95km dari Lago Martiánez
We went to the Best Semiramis between 15th and 22nd July and we were on the 5th floor. The views from the balcony are amazing. I was a bit apprehensive about coming to the hotel after reading the negative reviews but I found them ( in my opinion) to be unfounded. The staff work incredibly hard and never stop. From the reception to the cleaners and the restaurant/bar staff they were always friendly and greeted you every time they saw you. The food is absolutely amazing and you'd have to be incredibly picky not to find something you liked, even in the morning there is a section that has lactose free and soya milk for you to have with your breakfast - I’ve never seen that in any hotel I’ve been too. The lunches and evening meals were superb with the waiters bringing the drinks to your table and replenishing them when asked. Even the pool restaurant was really nice, again with waiters bringing the freshly cooked meals to your table. Liked that they didn’t open the pool area until after 9:30am to stop the sun beds being taken by people that don’t use them. The reason I dropped one star is for a few little things that doesn’t really impact on your holiday but these are only again my opinion, when guests first arrive at the hotel and it’s after 11pm then I think they should put food aside for those guests - even if it’s only ham & cheese bread rolls which could be at the pool bar - we (5 of us) shared a cup of salted peanuts so we couldn’t wait for breakfast the following morning. There’s no ventilation in the bathroom so it gets very steamy when you use the shower, the entertainment isn’t five star (hotel rating) but they did their best, we ended up going to the reception bar which was great, you never waited long to give your order in which was then brought to your table. Lastly is that there’s no courtesy bus to take you into town. Yes, there’s lots of taxis but if you go most days into Puerto de la Cruz then it could prove expensive as it was over €11 return. But to summarise it all, it was a lovely enjoyable week that has staff the hotel should be proud of. Just wish the weather was too but that’s no fault of the hotel but being in North Tenerife.

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Sol Costa Atlantis
4.1/573 Ulasan

Sol Costa Atlantis

Puerto de la Cruz|0.25km dari Lago Martiánez
This is a very good hotel. I stayed a week and had a room on the 7th floor with a sea view. It was very clean with a daily maid service. The tea and coffee makings were superb. There was a Nespresso machine and a kettle five different coffee's as well as decaf and four different types of tea a bottle of water was included. The staff were excellent and the check in and check out were quick and easy. Some nice touches were dressing gowns and flip flops as well as toiletries shampoo, shower gel. and moisturiser. tooth brushes and tooth paste cotton buds etc. The guests are 95% German and not one towel was placed on a sun lounger in fact what was very surprising was only about 60% of the sun loungers were taken even though the temperature was 26% every day. The only thing that stops this being a 5 star hotel is the dining. If you want to breakfast late or dinner late you have very little chance of dining in the outdoor dining area and sometimes it was a struggle to find a table at all and you had to wait till someone vacated. Also the hot plate wasn't utilised to it's most efficient. For instance one evening they had lamb cutlets on the grill and there was a queue of about 6 people and instead of putting a load of cutlets on the griddle the chef was putting on just what the person asked for serving just one guest at a time making it take about 30 minutes to get a couple of lamb cutlets the same thing happened at breakfast serving one guest at a time causing long queues. The food itself was good and plentiful but the dining room was so poorly organised with queues and lack of tables. A top class kitchen manager and this would easily be a 5 star hotel would most definitely visit again.

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H10 Tenerife Playa
4/564 Ulasan
I stayed for 2 weeks in January. I have often been a guest in H10 hotels - none of which have disappointed. However, the Tenerife Playa was the exception. Clearly some refurbishment has been done in the bathrooms (attractive tiling and fittings) but the remainder is definitely overdue care and attention. I realise this is an old hotel, but even so. The staff are welcoming and efficient. The main area which needs huge improvement is the food - which is mediocre. Hot soup tasted of absolutely nothing - but was hot. All Main dishes had a brown ”sauce” which was also tasteless. Even the salads were lacking - why no tomatoes ? or ”french” dressing - just something to add some taste. One night I had a slice of pork (what could go wrong ?) and declined the ”sauce”. The meat was so tough I requested a sharper knife from the maitre D. I tried the replacement with no success and asked the Maitre D to try - he also failed ! This is the only hotel where the best thing was the bread at breakfast !
Sol Costa Atlantis
4.1/573 Ulasan
This is a very good hotel. I stayed a week and had a room on the 7th floor with a sea view. It was very clean with a daily maid service. The tea and coffee makings were superb. There was a Nespresso machine and a kettle five different coffee's as well as decaf and four different types of tea a bottle of water was included. The staff were excellent and the check in and check out were quick and easy. Some nice touches were dressing gowns and flip flops as well as toiletries shampoo, shower gel. and moisturiser. tooth brushes and tooth paste cotton buds etc. The guests are 95% German and not one towel was placed on a sun lounger in fact what was very surprising was only about 60% of the sun loungers were taken even though the temperature was 26% every day. The only thing that stops this being a 5 star hotel is the dining. If you want to breakfast late or dinner late you have very little chance of dining in the outdoor dining area and sometimes it was a struggle to find a table at all and you had to wait till someone vacated. Also the hot plate wasn't utilised to it's most efficient. For instance one evening they had lamb cutlets on the grill and there was a queue of about 6 people and instead of putting a load of cutlets on the griddle the chef was putting on just what the person asked for serving just one guest at a time making it take about 30 minutes to get a couple of lamb cutlets the same thing happened at breakfast serving one guest at a time causing long queues. The food itself was good and plentiful but the dining room was so poorly organised with queues and lack of tables. A top class kitchen manager and this would easily be a 5 star hotel would most definitely visit again.
Catalonia Las Vegas (Only Adults)
3.9/564 Ulasan
We spent a week at this hotel at the end of January. Our room was at the front of the hotel on the 11th floor,it could quite noisy of an evening till about 11.30pm. Our room was a good size and the bed was very comfortable. A kettle and cups were supplied, we picked up a carton of milk from a nearby supermarket as we had a small fridge in the room.We were able to get teabags and sachets of instant coffee from dinning room. Air-conditioning worked well in our room as did wifi both of these were free.The food was plentiful and a wide variety dishes on offer,although could have been a bit warmer.We only went to entertainment one evening and thoroughly enjoyed the flamenco dancers.There was quite a few activities throughout the day ie: bowls darts ect which attracted a few participants. The pool was a bit on the chilly side, but it was January.Lots of sunbeds around the pool and also on the solarium, so we never had a problem finding a couple .Hotel is very central and rooms at the front have excellent views.We stayed on a half board basis.
Dwo Nopal
4.4/577 Ulasan
You don't get a second chance to make a first impression and an unmanned 24/7 reception @ 9pm formed ours. ”Probably on a break” said one of the other guests - who it turned out was absolutely right. We waited, but a sign telling us would have been nice! And waiting was something we got really good at during a 7 night stay at DWO Nopal. Waiting for a roof bar to open that's closed until Wednesday each week and a pool that does't open until 11am each day. Waiting 10 mins each morning for a coffee from the world's slowest coffee machines, then a wait for a seat to drink the coffee from the machine that took all morning to half fill a cup! The only two things we didn't wait for was someone to clear a table so we could eat breakfast, we did that ourselves each day, otherwise we'd still be there at lunch! And we didn't wait for the lift, probably made by the same company as Nopal's coffee trickling machines. The other issue is NOISE, a major issue for people on the fourth floor (there's a one in 4 chance you will be) as it's directly below the roof where chairs and tables scrape about from 07:30 each day. Apparently the issue was the hotel was full...should we wait for someone to check out then? NOISE is also a major issue for people on the entrance side of the hotel. Forget about sleeping with a door or window open! So just pray you're not on the fourth floor and facing the street (yawns). Dopal will be waiting a very very long time to get a 4th star (and arguably should lose one of its 3) if it doesn't start to focus on the service outside of the rooms. Put simply Nopal is a hotel that's very much form over function. It looks great but it doesn't work very well.
Coral Teide Mar
3.9/524 Ulasan
Spent a week here and loved it! I had read reviews before booking, and I can confirm this place is great. Every single member of the staff are really friendly and helpful l, always greeting you with a smile (well I think it was a smile - bit hard to tell with the masks). Our apartment was spotless (as was everywhere else), with really comfortable beds, lovely shower, good kitchenette facilities and plenty of channels in a variety of languages if you want to watch a bit of TV or listen to the radio when you're in. Good WiFi reception throughout. Great choice at breakfast, to cater for pretty much everyone, with staff that constantly refresh the buffet and keep the tables clean. The pool area is fantastic and so relaxed - it's like a little bit of paradise that catches the sun all day, with the pool surrounded by grass, trees and lots of colourful plants and flowers. There's plenty of places to eat and drink and shops nearby. The main town is about 15-20 minute downhill stroll, and the taxi back is only a few euro if you don't fancy the uphill walk. I did see 1 review saying that there was no security, and while I can't comment on that, there was security of a night-time during our stay (and we saw a guard checking our corridor 1 night. It has been 23 years since I was last in Tenerife (I lived and worked in las americas for many years), and I wasn't bothered about going back, because 'I've been there, done that', but Puerto de la Cruz is totally different to the south of the island, so I would totally recommend this hotel if you want to see a more relaxed side to Tenerife. Put it this way, I very rarely go to the same country/island more than once (let alone the same hotel), because there are so many places in the world that I want to see, but I have already booked up for September - admittedly, that's partly because the cable car at Teide was closed, and my partner was dying to go up there, but we still could have chose a different resort/hotel. If I did have to point a negative, it would be there wasn't any English tea at breakfast (being typical British🤣), but we just brought our own down, so not exactly a inconvenience in the grand scheme of things. Plus there's plenty of choice of other teas, coffees etc.
Fergus Puerto de la Cruz
4/554 Ulasan
Well what to say here very poor hotel for 4star hotel went all incisive food very poor and cold most of the time we went out to eat most evenings but the worst experience was the hordes of school kids running riot without any supervision at times made for a unpleasant experience as they was at times running up and down corridors banging on doors and went on till early hours at night and shouting off their balconies to each other as well hotel was like a youth hostel and should be avoided if you want pease and quite complain twice and was told would be sorted out but nothing was done about it hotel restaurant was over run when they all arrived and very noisy and when they dropped plates full of food on the floor was left their for ages for other people to just walk through they had no respect for other hotel guests on a good not hotel very clean and nice pool area and local area lovely but hotel very badly run and staff did nothing about our complaints about the school kids making noise even at seven in the morning they was loud and noisy

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