Lihat hotel dengan penarafan 2 Bintang kami di Puerto del Carmen untuk keselesaan dan kemudahan yang terbaik

Terokai Ulasan Tetamu Hotel di Puerto del Carmen

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Apartamentos la Peñita
4.3/564 Ulasan
We are on our final day here, and we fly home later. Before I start my review, I want to say that it's still a great place to stay, the staff are friendly, and a great location. We have stayed here a number of times now and have never had cause to complain. But I feel letdown by the cleanliness of the apartment we had this time round. We were situated in an apartment on the road up to reception, on the outside of the complex. Previously, we stayed inside around the pool area. Being on the road, I would expect some level of surface dust around the apartment. But what I found had been there for a number of weeks/months. I don't expect the place to be spotless, as the turnaround time between guests isn't that long, but I expect some level of cleanliness. I only realised how dusty it was when I closed the wardrobe door a little too hard and dust feel from the track and trim on the door. And when I run my hand along it, there was weeks/months' worth of dust. Then I found everything above head height was the same. That says to me that it hasn't been maintained during each clean. Now, if it had just been me here, I wouldn't have worried, but my wife has dust allergies. So I went and spoke to reception, told them the issue, and asked to see the manager of the head of cleaning. Apparently, the manager wasn't available, as he works from home most of the time, but told that if I emailed reception, they would forward the email on. They sent a cleaner a little later, but she seemed disinterested, and all she did was wipe down the wardrobe and one door frame. Not even bothering with the rest of the top of the door frames, mirrors, pictures, and wall lights. I would hope this is a one-off with one cleaner, and if it is, then they should do something about it before the neglect carries on. because it would spoil such a nice place. I would like to say I got a reply from the manager, but day seven and I have had no reply to my email. Either he didn't bother to reply, or reception didn't forward it on. Perhaps they don't tell him much, and keep complaints from him. Perhaps he should be at the place a little more and not work from home so much. I've written this review in hope he sees it. I didn't want to put a review like this, which I wouldn't have done, had I got a reply, or a better service from reception.
Plaza Azul
4.1/567 Ulasan
Don’t be put off by the reviews, I read the reviews and was abit unsure at first. We stayed here for 10 nights and over all its a lovely hotel basis for what you pay for but rooms get cleaned every couple of days clean towels if needed little snack bar friendly bar man 2 pints for 5 euros nice food. There’s a bar in the reception area with big TVs so you can watch the football pool table and also arcade areas for the kids to play. You can hire a fan for 25 euros but 10 euros is a deposit but you get that back definitely a must. Shops are located just outside the apartment, 5 minute walk down to the main ***** becomes a killer for your legs as the days go on walking back up but good exercise. You can get a taxi to the main shops where there a McDonalds and Burger King near by and it only cost about 4 euros. Would definitely come back again.
Hostal Magec
4.1/538 Ulasan
I was made feel very welcome when I arrived at Pension Magec. The hospitality I received from the management and other guests was amazing. Its a very friendly place. The property is very clean and my room was cleaned everyday. The management are extremely helpful. The management will go out of their way ensure that guests needs are met all times. Carla is lovely as are everyone else works there including Sandi the manager The view from the top veranda is stunning. The guests can sit and have a drink and chat together on the veranda. As a solo traveller you would never be lonely and its very safe. Everyone talks to each other when up on the veranda. You are made feel welcome by both management and other guests at all times. There is always someone to talk to. I felt we were like a big happy family. There is free tea and coffee at the property. I would highly recommend Pension Magec as its very central. Kind regards Anna from Ireland
Ereza Apartamentos Los Hibiscos - Adults Only
3.9/547 Ulasan
Spent another week at this hotel. 4th visit. Nice staff, good food and drink. Very clean. 3 minor down points. Shower head wasn't the best, used to it being better in usual room. We were told when checking in we hadn't booked a sea view room. There was not an option when we booked through Jet2 this time. I know this for sure as I've booked this hotel plenty. We were given a sea view anyway which was fine. Finally its not a hotel problem, but why do people insisted on lining up an hour before the gates open for the pool. I went not long after they opened and still got a bed. Lots of people complain about food on here. If you don't like soup, salad, meat, fish, pasta, chips, potato, cake, ice cream. I'm lost as to what you eat. Its also in a great location
Apartamentos Jable Bermudas
4.3/569 Ulasan
Nice apartment but was let down by noise of other guests. I’ve just came back from a week’s stay here, apartment was lovely, location was also excellent. However the apartment above us had extremely loud guests. Notified reception and was told they would speak to them…. Nothing changed and was left to just deal with the noise. Next again night reception was informed again about the level of noise coming from the upstairs apartment… again was told they would speak with them but again was left to just suffer the noise. The next morning, reported it to reception again stating that we would like to be moved rooms. Was informed the director would go over and speak to the guests in the apartment. That evening all was quiet, the next night however it was back to loud noise and constant banging and scraping of furniture! Was leaving in the morning and having reported it for days on end and management not handling the situation well, there was no further point in reporting it again. We were glad to be leaving to go home. Due to the handling of the situation which resulted in not being able to relax and enjoy our holiday I would not recommend these apartments if you are looking for a quiet relaxing stay. It’s a shame as the apartment themselves were lovely! However the customer support was non existent.

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Maklumat Perjalanan Tempatan

Harga TertinggiRM 2,102
Harga TerendahRM 204
Bilangan Ulasan1,027
Bilangan Hotel66
Harga Purata (Hari Bekerja)RM 619
Harga Purata (Hujung Minggu)RM 626