Costa Club Punta Arena - Todo Incluido

Servicio y comida súper buena! La Atencion muy amable y me encanto la ubicación, el precio es súper accesible y toda la estancia en general increíble!

excelente servicio

Limited night bar scene but is more a local resort. Just snack bar and pool bar in the day and the front lobby bar at night which is good keeps the noise away from the main accommodation that over look the pool and ocean

The place was clean and the staff was friendly. The food was ok just not much variety. The one thing I would like to see changed is that some staff and the entertainment would be able to communicate in English. The place is mostly locals so nobody has to talk English

This property is disgustingly filthy. The windows in our room were cracked with tape on them. The couches were stained with God knows what the globe was busted on the ceiling fan with wires hanging out. We reported this to ******* and of course, they come back and say it's on the resort and the resort says they won't refund because of policy. But ******* is the one advertising on their website and it is not what they advertise. We even sent pictures of the broken windows and the filth and the stained couches too *******, and they are still trying to push off on the resort. And not refund me. We had to leave after the first night because of conditions and had to scramble last minute to find a place to stay the next 20 days. After sending pictures to *******, the guy on the phone even stated that we need to be moved immediately because it is a safety issue and ******* is still refusing to refund..We tried to speak to the hotel about everything and they acted like they didn't know what we were talking about and got no help. They were very rude. BE AWARE, STAY AWAY. Also, the view from our window on one side was a field full of trash and transients. You could not eat the food, it had been sitting all day, even the breakfast first thing was cold and not edible. The bird poop is all over the tables and in the restaurant.

Amazing staff!! I will be back . Property is also absolutely beautiful . Once I was moved to a better room with a deck to sit and relax I was so incredibly happy ! Gracias!

Staff was very friendly and room was always cleaned. Only complaint was the food was rarely hot. Luke warm at best. Good place to stay though.

This is a hotel that caters to Mexican families. Keep that it mind when booking. Definitely not the place for young couples! The staff is friendly but has limited knowledge of English so it would be good to know a little bit of basic Spanish if you plan on staying here. The rooms were clean, the beds comfortable, and the A/C worked great. The food was good (not gourmet) and the drinks were good as well. My only complaint was that there was very little hot water pressure (at least in our room).

I was not impressed with this property. The staff was helpful where they could be. Most do not speak English. The food was good but there is only one restaurant. The buffet gets pretty boring after a week. For a family of 5 I would choose a different resort. Could use a lot of updating.