Hotel 2 Bintang di Hoddesdon

Staying away for work, booked this venue on ********** and it had a rating of over 7/10. I will not be rating it this highly. Female staff member in bar was the only person there dealing with customers at the bar as well as people booking into hotel. I had to show her my confirmation and payment emails and I was not even allocated a room until she called someone else. No key to room, just a keypad lock (doubt if code is changed between customers), floor of room (room 6) was sloping and uneven, blind for window did not have a cord, no channels on TV in room. Shared bathroom needs attention as well as room, will not be staying here again. I travel round the South and East, staying away for work at least once a week. This is the worst place I have stayed in past 18 months.