Hotel Romantik di Punta Cana

Stayed at Zoetry and we were very satisfied. Very well maintained resorts with professional and friendly staff. The food was very good , tasty, the variety and freshness : very good. It’s definitely a resort to relax and unwind without the noise and buzz of the more commun resorts ( party/family). Indigo restaurant near the beach is great. Only small comment : music could be more local style instead of American rap style…Local music would be great especially since Dominican have such a vibrant culture. Thanks to : Fernando , Oliver, Rossy, Natali, Felipe,Marlene, Solange, Noël at the front desk and other I probably forgot. Also JJ was excellent. Many thanks for a great and peaceful stay.

Es un hotel es casi 5 estrellas, Lo mas positivo el personal todos super amables, con esa sangre super alegre, el mantenimiento del hotel super bueno solo algunos pequen̈os detalles como en los ban̈os publicos de mantenimiento general mas no de limpieza, la gastronomia es lo que pienso que puede mejorar un poco mas fuera del restaurante toro que era de alta calidad, la comida es buena pero no alcanza la exelencia. Visitamos todos los restaurantes y fueron buenos. No me tengo nada negativo del hotel lo malo para nosotros fue la playa imposible de ban̈arse mucho oleaje, los nin̈os no pueden ni jugar en la orilla super peligro incluso logramos ver una persona ahogamdose y gracias al servicio de los salva vidas lograron revivir a la persona. Las habitaciones bastante comodas y grandes, y si no estan interesados en comprar propiedad no acepten ir a la charla por los puntos porque van a perder media man̈ana. Y con los vendedores en las playas encontraran mejores precios Pero si solo buscan piscina y entretenimiento noturno con discotecas, casinos y teatros este es el hotel perfecto, si buscan solo playa no es el hotel aunque caminando como 20 min por la orilla se encuentran playas tranquilas.

Update: Nearly two weeks have passed since we left Zilara, and we’re still reminiscing about what a wonderful trip it turned out to be. Although it took us a bit of time to fully settle in and appreciate all that was offered, we found ourselves completely captivated by the experience—and if given the chance, we would gladly return. What truly changed our perspective was the exceptional attentiveness of the staff. Their commitment to going above and beyond, the relaxing spa, and the chance to fully immerse ourselves in everything Zilara has to offer all contributed to making our stay unforgettable. A special thank you to the management team, particularly Flora and Jenny, who turned our trip around by quickly and thoughtfully addressing our concerns. Their kindness and proactive approach genuinely enhanced our experience, leaving us with wonderful memories. Special shout out to Bryan, our favorite entertainment staff member. We also truly enjoyed the One Eyed Cat's bartenders and the pianist was THE BEST EVER. We’d love to return with our family and hope to visit the Ziva side next time. Updated notes for concerns: Seafood Fest: We had a special seafood dinner that was delicious! Beach Rinse Stations: These remained clogged, but I did see workers using buckets to try and empty the water. Cheap Soap Dispensers: This will take time to purchase new ones. Room Cleanliness: House keeping sprayed some sort of deodorizer that helped the mildew smell some. I strongly suggest cleaning the shower with bleach and investing in aroma therapy in the rooms. Our rug was never vaccumed or swept. Pillows: We were given extra pillows. I ended up sleeping with four of them. Club-level access: This still seemed unnecessary to use, but if we had the club-level with the butler service that may have changed things. Those club-level members seemed really happy with that added level of attention and beach front rooms. I also suggest putting a pool table in the club-level bar so the Zilara side does not have to fight the kids at Moments Bar EVERY night to play pool. Seaweed: We are beach people and spend almost all of our time on the beach. For those who love pools (these are awesome) and spend most of their time there, this will not matter to you. For those who are bothered by seaweed, we have been told to avoid certain months (September- November) as they yield more seaweed than others. It did seem to dissipate as the week went on. There are barriers in the ocean to try and catch most of it. SN - The Cabanas are very nice if you want to spend a day at the pool. I would suggest the cabanas at the main pool however, as you can not see the ocean at all from the club level pool; again, we LOVE the beach. Previous post: We are currently staying at the Hyatt Zilara Cap Cana, and this review is written for travelers who are well-versed in all-inclusive resorts, particularly in the luxury category. Overall, the hotel is a good choice, with several high points

Hospitality was a perfect 10! Upon arrival we were greeted by smiling staff serving champagne, yummy snacks, cold wash cloth for face and help with luggage. We met our butler Marcos (who was the sweetest, coolest guy you will ever meet!) Marcos took us on a tour of the resort, set up reservation for dinner and spa service, then took us to our room. My husband and I were there for our honeymoon so we had a cute banner on our door, bottle of dominican rum in our room, snacks, fully stocked mini fridge. Marcos even surprised us one night with rose petals on the bed, a warm bubble bath drawn, and Champaign for my husband and I. It was very romantic! The resort itself was just breathtaking. Restaurants were clean and food was delicious. I also can not say enough about the staff and their smiles and everyone there was so very friendly! If you are looking for a place were you can truly relax and enjoy every minute, I would book your trip here now!!