Utopia Beach Club

Ulasan Utopia Beach Club

Utopia Beach Club

K 22 Marsa Alam Road, El Qoseir, Qesm Al Qoseir, Red Sea Governorate, 84721, EgyptLihat Butiran Hotel
Utopia Beach Club
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Ulasan Tetamu

4.5/5
Hebat
45 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.5
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Semua ulasan(45)
Ulasan positif(41)
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Ulasan kurang baik(1)
Roberta
Bilik Superior Pemandangan Laut Superior
Menginap pada Mac 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Mac 2023
Resort bellissimo e mare fantastico...cucina internazionale...non fantastica ma mangiabile... buona la colazione
Terjemah
Jawapan daripada Pihak Penginapan: Grazie per aver condiviso la tua recensione! Siamo lieti che tu abbia apprezzato il nostro resort e il meraviglioso mare. Ci fa piacere sapere che la colazione è stata di tuo gradimento. Prendiamo nota del tuo feedback sulla cucina internazionale e ci impegneremo a migliorare ulteriormente la qualità dei nostri piatti. Speriamo di rivederti presto per offrirti un'esperienza ancora migliore!
Marcello
Menginap pada Jun 2022
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 22 Jun 2022
Resort datato, necessita di manutenzione ma tutto sommato bello e godibile. È diviso in 2 zone, una internazionale e una riservata al tour operato italiano Veraclub. Il punto forte è la sua posizione: direttamente sul mare in una baia dove il reef si interrompe permettendo così un semplice accesso al mare ma soprattutto è possibile nuotare e fare il bagno anche durante la bassa marea! La barriera corallina è la più bella che abbia mai visto in Egitto!
Terjemah
Jawapan daripada Pihak Penginapan: Grazie per la tua recensione dettagliata! Siamo felici che tu abbia apprezzato la posizione unica del nostro resort e la splendida barriera corallina. Prendiamo nota delle tue osservazioni riguardo alla manutenzione e ci impegneremo a migliorare questi aspetti. È bello sapere che hai trovato la suddivisione delle zone utile e che hai potuto godere del mare anche durante la bassa marea. Speriamo di averti nuovamente nostro ospite per offrirti un soggiorno ancora più piacevole!
Dora S
Menginap pada Nov 2024
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 2 Nov 2024
Territory: The hotel's territory is very large, green, and multi-level, offering a beautiful view of the sea from the upper levels. The area is clean and well-maintained, making it a pleasure to be there. The enormous pool with several slides was almost always empty, as most guests preferred the beach. There are fountains and picturesque pathways throughout. Food: Unfortunately, the food was quite monotonous. This is a key area where management should focus. Breakfasts were rather sparse, with unexpectedly limited choices and not much that was tasty. Lunch was better, but still too similar every day. Dinners were the highlight, featuring a variety of grilled dishes that changed nightly, such as turkey, duck, tuna, and quail. The best day was the national cuisine day. A plus was the section for dietary food (boiled fish or meat, steamed vegetables, plain rice) - the taste of natural food was excellent, and I enjoyed the boiled options. Nonetheless, food remains the biggest drawback of this hotel. Also you shouldn’t expect good free alcohol. On the other hand, the coffee was surprisingly delicious. Accommodation: Initially, we were given a large room, but the balcony view was unsatisfactory. We were able to switch to a more preferable room without any issues after two days. Housekeeping was done daily, leaving a pleasant, fragrant scent. Staff: The biggest plus of this hotel is its staff. They are friendly, welcoming, open, and positive. Everyone was ready to help and answer questions without any hint of expecting tips. However, it’s a good idea to have some change (1-2 dollars/euros) to thank these wonderful people for their hospitality. Entertainment: The animation team completely won us over. They put a lot of effort into their evening shows, performing professionally. During the day, they engage guests with various activities, ensuring there’s never a dull moment. Thanks to this team, we had a fantastic time, filled with laughter, dancing, and joy. Beach: The beach is clean and maintained daily, with plenty of trash bins, and litter is removed promptly. Each room has a designated, fenced area with two chairs and an umbrella, so there’s no need to rush in the morning to reserve a spot. The hotel was quite busy, but we were able to change our umbrella to a better-suited one during our stay. Towels are issued on a card system and can be changed daily if needed. There are two bars where you can get hot or cold drinks and snacks, and for 3 euros, you can enjoy fresh juice from exotic fruits (highly recommended!). The sea entry is gentle and sandy, with a nearby reef and colorful fish swimming close to the shore. Extras: Free Wi-Fi is available throughout the hotel and on the beach. In the rooms, we even had a router that worked perfectly with excellent connection. During our entire stay, we experienced no stomach issues. There’s a large staff presence, plus people offering various services (excursions, photo sessions, diving, spa services, shopping
Terjemah
6/18
Jawapan daripada Pihak Penginapan: Dear our valued guest, Thank you very much for the critical and motivating comments we received via TripAdvisor. They are an important and positive support for us in our efforts to further expand and constantly improve our service to you. For our efforts we have been rewarded with the following awards [TripAdvisor Travelers' Choice Award and HolidayCheck Awards]. We see these awards as a commitment to further improve our service in 2024. We thank you for your stay in our hotel and thank you again for the feedback we received from you. Best regards Zeyad Fouad Front Office Manager
Marie H
Menginap pada Nov 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 19 Nov 2024
Delicious food, hotel is pretty good too. There was everyday activity, animation and animators are pretty amazing. We had a really best time in here. There was also good everyday program. We would like to come again as soon as possible. ❤️❤️❤️
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Marieh, Thank you for your candid enthusiastic review and words of praise. We would also like to sincerely thank you for sharing in detailed with us your overwhelming feedback and letting us know about your visit and believe me nothing is more pleasant for us than reading such amazing comments and excellent feed-back. We read with full interest your extensive compliments towards our team and our facilities; the entire team is elated to hear you had a fantastic holiday. We hope that you will give us a chance in the near future to welcome you with all the pleasures. Best Regards, Mohamed El Nagar Utopia management Team
Wolfgang G
Menginap pada Nov 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 13 Nov 2024
Cozy hotel with good food and friendly staff. Reef ideal for snorkeling and for divers from beginners to experts. Great and friendly animation team with great shows in the evenings and various activities during daytime. Especially the fire show and the fakir show was one of the best performances I have seen in all egypt. From my point of view i can only recommend this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Wolfgangg, Thank you for your valuable comments and for sharing your review on Trip advisor . It was a great pleasure for us to receive from you the highly appreciated 5 stars rating.as well we are glad to know that you have enjoyed your stay and the provided services in our resort . Your positive feedback has been shared with the team, which will encourage them to continue their efforts moving forward providing our guests with the most outstanding services. We do hope you’ll visit us again soon in the future It would be an honor to host you in our Hotel. Sunny greetings, Mohamed El Nagar Utopia management Team
Tourist32654912772
Menginap pada Nov 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 13 Nov 2024
One of the most beautiful hotels that you can spend an enjoyable vacation in to enjoy the most beautiful views of coral reefs and different types of colorful fish, as well as enjoying the different gardens and roses that are everywhere with a wonderful group of workers who are very friendly and provide service with the utmost love and cooperation
Terjemah
Jawapan daripada Pihak Penginapan: Dear our valued guest, Thank you very much for the critical and motivating comments we received via TripAdvisor. They are an important and positive support for us in our efforts to further expand and constantly improve our service to you. For our efforts we have been rewarded with the following awards [TripAdvisor Travelers' Choice Award and HolidayCheck Awards]. We see these awards as a commitment to further improve our service in 2024. We thank you for your stay in our hotel and thank you again for the feedback we received from you. Best regards Zeyad Fouad Front Office Manager
Road44607403945
Menginap pada Okt 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 21 Okt 2024
Utopia Beach Club is a hotel that will always be in my heart and I will come back whenever I have the chance. Apart from being a beautiful place with gorgeous scenery, beach and buildings, most importantly, the people that work there are beautiful. From the management team to the towels boy, everyone is very kind, friendly and doing everything to make you feel welcome and to make sure that your stay is memorable. But regardless how beautiful a hotel is, how good the food or how many different facilities it has (and Utopia has pretty much everything you could need on holiday at an all inclusive resort: spa, beauty services, shops, ATM’s, a snorkeling and diving center, kids club, etc.), for me and my husband, the most important thing on this type of holiday is the entertainment team (we never go on an all inclusive holiday if the hotel does not have entertainment). And Utopia has the best one ever, I adore those kids so much. They always put a smile on your face, they always work so hard to make everyone happy, from kiddies to the elders, they have energy and good vibes for everyone, all nationalities, all ages. We made really good friends with them, especially with Bodi, Semsem and Adela (who were my kids this holiday ). I know we will be back there next year for sure and we cannot wait for that (even thought we literally got home just over an hour ago).
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Ms. Simona, Thank you very much for the motivating comments we received via TripAdvisor. They are an important and positive support for us in our efforts to further expand and constantly improve our service to you. For our efforts we have been rewarded with the following awards [TripAdvisor Travelers' Choice Award and HolidayCheck Awards]. We see these awards as a commitment to further improve our service in 2024. Thank you for your stay in our hotel and thank you again for the feedback we received from you. And finally, special greetings to Mr. Joel, waiting for your next arrival at Utopia Beach Club. Best regards Zeyad Fouad Front Office Manager
Pengguna Tetamu
Menginap pada Jul 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 18 Jul 2024
Hello, dear friends, like-minded people and travelers! I want to share my impressions of our 33rd holiday in Egypt. Stayed in Marsa Alam in "Utopia Beach Club 4*", system "all inclusive". This is the first vacation in the seventh hotel, chosen based on reviews. A good home reef for snorkeling is a top priority. The transfer from the airport took about 60 minutes. We arrived at the hotel after lunch and were immediately checked in. Room on the second floor, remote sea view. The room is cozy, clean, 2 beds, a wardrobe with a mirror, a safe, a refrigerator. The bathroom has a shower cabin, a small hair dryer, no cosmetics, except soap, take your own. Everything works, but needs repair. High-quality cleaning, topping up water. There is a comfortable balcony. The advantage of this hotel is a very beautiful architecture in the oriental style. The territory is large, green, well-kept plants. There are shops, a gym, a spa center. The hotel is located in the desert. There is a paid shuttle to El Qusayr. Food 4*. The choice of dishes is normal, you will not remain hungry. The dishes are delicious. There is 1 main restaurant and there is a la carte, but the a la carte has the same buffet as the main restaurant, just at an extra cost. By the way, we were told that this restaurant is for an additional fee, when we were already putting the fruit on the plate and were going to eat it. It was unpleasant. A strange concept. Fries, hamburgers and hot dogs are served by the pool during the day. There are several all-inclusive bars. The Marsa Alam resort is aimed at European tourists, so alcohol in most hotels is of normal quality (for Egypt). But in this particular hotel, apart from beer, the quality of alcohol is low. Wine is greatly diluted with water, and strong alcohol has a strong unpleasant taste and smell. The service at "Utopia Beach Club 4*" is normal, the guys are friendly and polite. The hotel has animation, 2 teams work, separate shows are held for guests from Italy, separately for all others. I liked the animation. Beach. The hotel is located on the first line from the beach. The beach is sandy, there are enough sunbeds and umbrellas. For the first time, we found ourselves in a situation where many sunbeds are empty, but you cannot lie down on them, because they are reserved. A sunbed must be ordered from a lifeguard. He writes down the numbers of the sunbeds in a notebook. Yes, many guests reserve sunbeds by the sea, and go to the pool themselves or go on an excursion. Half of the sunbeds are empty, and we were allocated a sunbed at the very end of the beach. Very uncomfortable and unpleasant. Sea. The entrance to the sea is not easy, along the pebbles. The hotel's house reef was disappointing. There are some very nice areas with small fish, but we saw much nicer coral. In addition, there is a very strong current in the bay. You plan to swim in one direction, but the current carries you in another. It can be difficult for people w
Terjemah
6/21
Jawapan daripada Pihak Penginapan: Dear Ms. Natala, First of all we would like to thank you for choosing our resort to during your stay in Egypt; it was a great pleasure for us to welcome you in our little paradise. Our customer’s feedback is very important for us as only through this we are able to improve our services and this is our goal each and every day. We will certainly take your experience into account to enhance our services we will defiantly share your concerned points with our management team moving forward creating a rewarding experiences and memorable stay for all our guests. It would be a great pleasure for us to welcome you soon again in Utopia beach resort . Sunny greetings, Mohamed El Nagar Utopia management Team
30milenag
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 6 Jul 2024
It is a nice hotel with beautiful gardens what makes it really standing out from others. Food is good- small choice but tasty, staff is nice. Great idea of having one reservation of beach chairs for whole stay. The greatest value of this hotel is actually animation Team which is amazing, especially Adam & Kaja. Always kind, helpful, always with a smile. We are in Egypt 2 x each year for the past 10 years but they were the best. ❤️
Terjemah
Jawapan daripada Pihak Penginapan: Dear our valued guest, Thank you for choosing Utopia Beach Club to spend your vacation. My team and I would also like to thank you for your valuable feedback. You have given us great motivation in our efforts to continuously improve the service we offer. We thank you once again for your visit to our hotel and for your feedback. Zeyad Fouad Front Office Manager
Trip14211272884
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 2 Jul 2024
Hello this is my review on this hotel about the food it's good but not a lot if choices. The evening shows are great. The style of the hotel is very pretty. And about the reef it's very good view there and about the style. People are very gentle and nice, they are Al really funny and friendly
Terjemah
Jawapan daripada Pihak Penginapan: Dear our valued guest, Thank you for choosing Utopia Beach Club to spend your vacation. My team and I would also like to thank you for your valuable feedback. You have given us great motivation in our efforts to continuously improve the service we offer. We thank you once again for your visit to our hotel and for your feedback. Zeyad Fouad Front Office Manager
Alexanderrafa
Menginap pada Jun 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 28 Jun 2024
Hotel Utopia is our favorite, we have been coming here regularly for five years. Pleasant area with a nice garden, nice staff and especially beautiful sea and snorkelling ... We and the kids liked it so much that we had to do it again. Pleasant people, the best animators for children and they even remembered us from last time. A beautiful beach full of coral reefs with lots of fish and other marine life
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Alexander, Thank you for choosing the Utopia Beach Club to spend your holidays. My team and I would like to thank you also for your critical and precious feedback. He gave us a great motivation to continually improve the service we offer. We thank you once again for your visit to our hotel and for her feedback. Zeyad Fouad Head of the front office
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 20 Dis 2024
Room: clean, a lot of place, great view Food: A lot of dishes, I think that everyone can find something for ourselselves Animation: Great stuff, all the time rememebr about the tourists. Best regards for Kaja and Ali. Beach: clean, great sea Service room: great personel, helpful
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 19 Dis 2024
Hotel is called beach club, because it has great beach with hot swimm pool. It is great for snorkeling, because the bay has nice reefs. We have had all inclusive, the food was great, I have nothing to say against. Maybe the sausages does not taste same as in Europe :)
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 14 Dis 2024
The hotel was really nice, a lot of facilities for kids. We liked the animations and the kids club (Great animator Ludi :) great coral reef. two heated swminning pools. the food was good. the hotel is placed in a bay so the see is calm. recommend it!
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 6 Dis 2024
Stayed here for two weeks with a wife and parents. For the positives; Great colourful gardens all around the hotel, turning a simple walk from a room to a lobby quite enhancing experience. Wide variety of plants and flowers, grass looks green like it’s been painted, even though it’s a winter season. Secondary the coral reef; located just by the beach, no need for a boat trip to actually see some sealife. Great place for both amateur snorkelers and experienced divers. Last but not least - International Animation team - these guys seem to be really passionate about their work. Entertainment during the day as well as theatre’s shows every night were simple awesome. Guys from the team were checking up on us every now and then, simply for a friendly little chat, to ask if we enjoy our stay or surveying about previous shows and improvements for the future . They truly seem to care whether or not we do enjoy our time here and try to sort out and make up for any little inconveniences even though it’s not precisely their job. It’s been THE BEST animation team I have ever experienced so far in any hotel we’ve been to. Impressive and admirable! GREAT JOB Well, for the negatives; Breakfasts are quite disappointing. Hotel is aimed at European tourists yet there is no such a basic stuff las bacon. ham, hashbrowns or edible cheese. It’s not being picky, but these above seemed to be a standard in every single hotel I have been to in recent years. So we simply missed most of them Another big downside is the split between Italian and international guests. Apparently some activities and certain parts of the hotel and available only for Italian travel agency guests and all the others are simply ask to leave/ do not participate. That includes beach volleyball (really??), Italian restaurant, and outside theatre. I wouldn’t actually mind, but we have never been informed about the reason for being excluded, neither before taking the trip, nor during the stay. I believe Guest Relations manager should be more open to discuss the matter with international guests however no one ever tried to explain or reason with us about the inequity(discrimination??). It simply seems unfair, and kind of leaves the bad taste on the overall Utopia Brach Club experience. We spoke to some other Polish guests - they feel exactly the same way we do - so it’s surely something to reconsider in the future as it may discourage some from coming back in the future. 2000 word mark already so… Overall really nice hotel for the price. Great stuff, great place and great coral reef, Some improvements towards guest experience and this will be the place I can highly recommend to anyone looking for a fair priced Egypt Holiday. Dave
Terjemah