Hotel berhampiran Willow Tree Lookout di Queenstown

I stayed at the La Quinta Wyndham for 2 weeks in March of 2023. I didn't rent a car. The friendly staff went out of their way to teach me how to be able to travel around Queenstown New Zealand via the public transportation system. House keeping was excellent. They even put my dirty dishes in the dishwasher at times for me.

Our Lakeview room had a series of defects. The phone did not work, neither did the TV, the sink would not drain water, the shower curtain was torn off the railing, the room looked like it had not been vacuumed nor dusted and the balcony had empty beer bottle awaiting collection. Having complained to the duty manager he switched our room to an alternate cheaper room. However, this room too was dirty and needed dusting and vacuuming. We thought we deserved a glass of wine to get over this but found that the wine glasses provided were filthy and needed cleaning prior to use. ( so much for Covid safety) Having returned from Queenstown we then found that we were locked out and had to get our entry cards reprogrammed . However, the icing on the cake was that we found that the king size bed had no mattress protector, we called reception and housekeeping and got no reply. Additionally, both rooms had a trip hazard into the bathrooms which could do serious injury for those using the bathroom at night The hotel prides itself cleanliness in its advertising, but this stay was just woeful and housekeeping should be given lessons on how to present rooms properly. The duty manager advised that the hotel was about to be refurbished but this is no excuse to drop standards. Having left the hotel I was given a survey form to respond to and I listed all of the above but to date have not had any response but do I really expect any follow up ? DO NOT STAY HERE, even if the hotel is refurbished because the staff will still be the same without proper training .

Absolutely loved the room we were in. Had everything we needed. Nice clean and modern. Beautiful lobby. Stunning views. Washer and dryer in bathroom. Close to airport. Friendly staff. Excellent price. Wish we stayed there our whole trip but will do next time.

The front desk staff is outstanding .Very helpful and friendly . The rooms are lovely .. the in room fireplace is a great touch ! The spa is great - very professional! The food and beverage needs to be improved .Stacks is ok.. but when I went , 1 hour before closing they were more interested in closing than they were in getting my order correct . The bar snacks at the Pinot pit need more variety and healthy less expensive options.

“Sudima Queenstown Five Mile” -is in Queenstown, right? The name seems pretty clear. It’s shown as being in “Queenstown Central” which is in central Queenstown, right? The name seems pretty clear on that point too. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants? WRONG. WRONG. “Queenstown Central” is not in central Queenstown. It’s the name of a shopping centre outside of Frankton, next door to the airport, surrounded by massive carparks, supermarkets, K Mart etc and about 50m off the main State Highway 6A. Hence the “Sudima Queenstown Five Mile”, despite the name, is 7.6 km from Queenstown according to Google maps (or a $50+ taxi ride away, as I can tell you from frequent experience) and about as far away from the experience or the convenience of staying in central Queenstown as you can get. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants – in your DREAMS. Having booked in a hurry and taking at face value the name(s) described the reality, we were stuck at this hotel for three nights. On arriving we were given an “underground carpark pass”, meaning that as an elderly couple we had to park 5-10 minutes’ walk away from the hotel in an isolated underground location, walking through deserted carparks late at night or early in the morning. (As we were checking out, we discovered that the receptionist could have simply noted our car registration number and for the duration of our stay we could have parked in the massive carpark immediately outside the hotel door.) We were given Room 223 for our stay, which I found overlooked the massive nearby roundabout on the main State Highway 6A (meaning trucks would be audibly braking at all hours), with a view to K Mart, I went back to the desk and asked for a room away from the Highway. We were moved to Room 214. On entering Room 214, I discovered a woman lying on the bed, semi-undressed, on the telephone. I quickly backed out of the room and went straight down to reception, where I was told, “that’s odd, someone mustn’t have updated the system”. I went back to Room 214, knocked on the door and apologised to the occupants, explaining what had happened. All attempts to find another hotel to stay in were unsuccessful; there were no vacancies at such short notice. We stayed in Room 223, but tried to be out of the hotel as much as humanly possible. I had booked restaurants in Queenstown – full degustation menus with matching wines, for every night we stayed - meaning I couldn’t drive, and we consequently were paying an extra $100-130+ per night to go to dinner and return to the ‘carpark-hotel’. Had the room we stayed in been in a hotel located in central Queenstown then it would have been a pleasant experience, but what we experienced was simply awful. Might the name of both the hotel and the shopping centre mislead people who are booking a stay in Queenstown? I will leave it to you to decide.

We stayed here while on a trip put on by Backroads, an adventure company. It’s a neat place with a different vibe. Our room was a good example of “up-cycling” with flooring and blankets recycled from other things. The room had a great view of the lake and mountains and the road noise was not audible with the doors closed. If you want something different and definitely NOT a hotel chain, give this place a try.

This one is a bit out of Queenstown but there is a free buss service provided by the campsite to & from Q'town centre. The staf at reception be particulalrly pleasant and helpful. AS with the toher Top 10 places we used, this site is very clean, well run, has great facilities for kitchen, bathroom, communal areas, a hot tub, and heaps of info about all the local activities. The site of our van was level and gravelled, close to the amenities, and had the electricity hook-up, with fresh water provosion, and grey water & effleunt dumping easily accessible too Good value for money

It's a quaint area. Very close to the airport. I'd advise to take note of the hotel name and location since there are a few Holiday Inn in Queenstown. We got confused and made it to the wrong hotel branch; were told that we weren't the first one to get them mixed up. There is no free parking sadly for anyone wondering.

Hilly place , good exercise. 16 mins walk to the city centre and gondola rides. Free breakfast and I like it 7-9am. The lady staff, was friendly . Plenty of parking spaces, amazing view. Don’t expect to much you get what you payed for. Room is just okay, we had TV, and microwave, electric kettle and fridge. The toilet is small but that’s expected , shower pressure is great!

I stayed here two nights on a Riviera Tour of New Zealand. The hotel consists of different linked buildings. However it is very easy to get lost despite them giving you a map. Our rooms overlooked the gardens unfortunately and not the lake. The rooms were ok. A bit tired and in need of refurbishment. However the beds were comfortable with good quality bedding and pillows. The location of the Hotel is at the top of a very steep hill that leads into Queenstown. The walk up is taxing for older people so be aware. The hotel has the usual facilities of bar, restaurant gym and pool. I can't comment on the gym or pool as we did not have time to use it. The outlook from the hotel is over the lake towards the Remarkable Mountains one of the locations used in Lord of the Rings. It is an absolutely stunning place. Queenstown has lots to do. We took advantage of this. The breakfast was good with hot and cold buffet. Plenty of fresh fruit and pastries as well. A group of us ate in the bar on evening after a tour. Everyone enjoyed their food. Drinks were not to expensive either. The place is a pain to find your way round, so allow time for getting lost when meeting people.