Mencari hotel berdekatan Tuesday Morning? Ambil inspirasi daripada ulasan pelancong sebenar.

Pilihan Hotel Raleigh Yang Menarik untuk Anda

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Comfort Inn Raleigh Midtown
4.2/5105 Ulasan

Comfort Inn Raleigh Midtown

Raleigh|0.62km dari Tuesday Morning
Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

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Lihat Ulasan Tetamu untuk Hotel di Raleigh

Mencari hotel berdekatan Tuesday Morning? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Motel 6 Raleigh, NC - North
2.5/559 Ulasan
 One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.
DoubleTree by Hilton Raleigh Midtown
3.8/5103 Ulasan
Great stays I recommended
MainStay Suites Raleigh North
2.6/560 Ulasan
i stay in hotels full time & have stayed at many other hotels but none of them as good as ESA. ms.joyce & james are both super professional & very kind. the room is in great shape as well. i don’t see myself leaving anytime soon. i can’t think of a single complaint about this place or the service i’ve been provided by the staff. definitely worth booking a room here if you’re planning on visiting raleigh anytime soon.
Residence Inn Raleigh Crabtree Valley
4.4/570 Ulasan
Comfortable, convenient, and priced-right, this Residence Inn is a great choice in Raleigh. While its decor is not trendy and up-to-date, the bed was very comfortable (which, I think, is more important) and our room was spacious. Better yet, it's close to the Crabtree Valley Mall, which offers a multitude of dining options. We stayed here recently, while Covid-related restrictions were still in place, and the breakfast buffet had been replaced with a pre-order system -- you must order your breakfast the night before you plan to eat it. We didn't do that, so I can't tell you how efficient the process is. But it's available. We were pleased enough with our experience that we plan to stay again. Recommend it!
Clarion Pointe Raleigh Midtown
2.5/573 Ulasan
Semuanya baik
Super 8 by Wyndham Raleigh North East
3.5/5113 Ulasan
Checked into the Super 8 by Wyndham located at 3801 Capital Blvd, Raleigh, NC 27604 on May 31, 2022 for a 4-night stay to check out on June 3, 2022 fully paid for in advance. I then made a reservation for another night online to check out on June 4, 2022. On Saturday, June 4, 2022 I went to the Front Desk and requested that I be checked out on my prior stay and the stay Folio printed for my records. The Front Desk Manager said it is either her way or nothing. The Front Desk Manager on Duty insisted on simply extending the stay; which I asked that the prior stay be closed. First, she told me that I would have to pay additional deposit of $40; to which I reminded her that I have a deposit of $40. Next, she told me to come back by 2:00pm for the check-in; and I told her that was fine by me as I had some things to do at the nearby Green Road Public Library. You can imagine my surprise when at the Library, on opening my email I found that the Front Desk Manager had cancelled my reservation for Saturday/Sunday stay. When I got back to the Hotel; the Front Desk Manager asked me to go with a trolley to immediately remove my belongings from the room. I requested to speak to her Supervisor; a request she refused. She proceeded to the Room(322) and put my things in a trash bag(both wet & dry) - heap of mess and came downstairs and requested that I remove myself and belongings from the premises. I did and discovered that every other Hotel in the area was fully booked. Waited till 06/07/2022 to bring up the issue with the General Manager of the facility who found nothing wrong with the way I was treated. Thereafter, I decided to share my experience at the facility with the travelling public. NOT A PLACE TO GO!

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