Ulasan The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert
The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert
Al Mazraa Wadi Khadija - Al Ashish, Ras Al Khaimah, Emirate of Ras Al Khaimah, United Arab EmiratesLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Menakjubkan
104 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.8
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(104)
Ulasan positif(101)
Ulasan dengan gambar/video(49)
Penginapan yang hebat!(39)
Kakitangan yang mesra(32)
Bilik yang hebat(20)
Sesuai untuk kanak-kanak(11)
Kolam renang yang bagus(10)
Makanan yang lazat(7)
Suasana yang bergaya(5)
Ulasan kurang baik(3)
Pengguna Tanpa Nama
Vila Al Rimal Twin
Menginap pada Dis 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2025
Dear The Ritz-Carlton Ras Al Khaimah Team,
I hope this email finds you well. My family and I recently stayed at your beautiful hotel during the Chinese New Year, and I wanted to take a moment to express our deepest gratitude for the incredible experience we had. From the moment we arrived, everything was absolutely perfect, and your hotel exceeded all our expectations in every way.
The hotel itself is stunning, with its breathtaking surroundings, spacious and comfortable rooms, and the private pool was simply amazing. But what truly made our stay unforgettable was the exceptional service provided by your entire team. Every single staff member we encountered greeted us with the warmest smiles, making us feel truly at home.
We were especially touched by the thoughtful gestures for our child. The staff noticed we were traveling with our little one and immediately arranged a sofa bed, ensuring our family’s comfort. The horse riding and desert activities were unforgettable memories, and we are particularly grateful to the lovely lady who helped us arrange these experiences. A special thank you to Mr. Javaid, who took us on a magical desert sunset tour. The photos we took during that time are some of our most cherished memories from the trip.
We also want to extend our heartfelt thanks to Mr. Ahmed Karim, who went above and beyond to make our stay seamless. He gave us a wonderful introduction to the hotel, arranged taxis for us, and solved any issues we had with such care and professionalism. His passion for the hotel was evident, and it truly made us fall in love with The Ritz-Carlton Ras Al Khaimah as well.
The Chinese New Year celebration at the hotel was another highlight of our stay. The “sky lantern” activity was beautifully organized, and we were deeply moved by the efforts of the staff who learned to say “新年快乐” (Happy New Year) in Chinese. It made us feel so special and welcomed during this important festival.
This stay was nothing short of magical, and it was undoubtedly the best part of our trip to the UAE. We will cherish these memories forever and cannot wait to return to your hotel in the future. Thank you once again for making our Chinese New Year celebration so extraordinary.
Warmest regards
Fxxx
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Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind and heartfelt words. We are delighted to hear that your stay with us during Chinese New Year was truly memorable. It brings us immense joy to know that the hotel, service, and activities exceeded your expectations, and we are thrilled that your family enjoyed every moment.Your appreciation for the team, especially Mr. Javaid, Mr. Ahmed Karim, and the staff who made the celebrations special, means the world to us. We are glad you were able to create lasting memories with us, and we look forward to welcoming you and your family back in the near future.Once again, thank you for choosing The Ritz-Carlton Ras Al Khaimah. We can’t wait to host you again!Sincerely,Aidan DempseyGeneral Manager
Ewan912
Vila Tenda Kolam Renang Al Khaimah
Menginap pada Nov 2024
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jan 2025
We arrived early and from the second we drove in until the moment we left, we were extremely happy with the service. Because of our flight we arrived at 9 am so our room wasn’t ready so we did pay to upgrade (Al Sarab tented villa with pool) which was worth it but the butler service was poor. It was meant to be have their WhatsApp and they service you, but no responses or late replies for like an hour. Overall, it’s ok because we could still call using the phone but it was just an expectation that they set but couldn’t deliver. View was good, bonfire was great place to sit a have a drink, pool was heated, room was clean.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ewan912,Thank you for sharing your experience with us. We’re pleased to hear that you were happy with the overall service, including the room, pool, and the view. We truly appreciate your positive comments about the bonfire and cleanliness.However, we sincerely apologize for the delay in response from our butler service, and we understand your disappointment regarding the communication expectations not being fully met. Please rest assured that we are addressing this issue to ensure a smoother and more responsive service for our future guests.We’re grateful for your understanding and feedback, and we hope to have the opportunity to welcome you back for an even more seamless experience.Best regards,Aidan DempseyGeneral Manager
Moonyhoney
Al Rimal Pool Villa
Menginap pada Mei 2024
Pasangan
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jun 2024
It was an unforgettable experience in one of the best villas in this hotel. Everything was thought out at the highest level, every detail. Tomorrow includes several dishes from different cuisines. It was very great. And I think that I will come back here more than once. If you want to immerse yourself in atmosphere, luxury, comfort and privacy, then this is the hotel. Exactly what you need. Ideal for a romantic time, If you want to surprise your other half. Be sure to purchase a visit to one of the villas. You will be able to enjoy the animals that will approach you while you are lying in the pool. The forest spa was really nice dont miss it.
Terjemah
6/7
ZacTan
Al Rimal Pool Villa
Menginap pada Mei 2024
Keluarga
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jun 2024
Service is world class. We felt so taken care of by the service crew at the hotel restaruants and other people.
Terjemah
siu ki
Vila Tenda Kolam Renang Al Khaimah
Menginap pada Dis 2024
Keluarga
10 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Jan 2025
Good good good………………………………………………………………………………….. …………
Terjemah
Jawapan daripada Pihak Penginapan: Dear Siu Ki,Thank you for sharing your feedback with us. We’re delighted to know that you had a great experience at The Ritz-Carlton, Al Wadi Desert. Your satisfaction is our top priority, and it’s rewarding to hear that we were able to meet your expectations.We look forward to welcoming you back and providing another exceptional stay in the future.Sincerely,Aidan DempseyGeneral Manager
lexia
Al Rimal Pool Villa
Menginap pada Ogo 2023
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Sep 2023
Loved it!! I stayed too short so i will definitely go back!!!
You can see exotic birds, gazels, oryx, horses, camels. Children will be delighted :)
The breakfast options werent too wide probably because there arent many guests on september, but the hotel provides delicious coconut coffee yum
Terjemah
Jawapan daripada Pihak Penginapan: Dear lexia, Thank you for taking the time out to leave such a wonderful review and perfect rating following your most recent visit at The Ritz-Carlton, Al Wadi Desert. It is my pleasure to learn you had a wonderful overall stay and loved the wildlife experience. The Ladies & Gentlemen and I are looking forward to welcoming you back for a longer stay in the near future. Best regardsTracey OliverGeneral Manager
Chilajiaodemoguiyu
Vila Al Rimal Twin
Menginap pada Jun 2023
Keluarga
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Ogo 2023
The room was big and affordable and the service was good and there and a lot of sheep like animals the desert was very big
Terjemah
6/8
Wangrui
Al Rimal Pool Villa
Menginap pada Dis 2023
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 4 Jan 2024
It was such a nice experience in desert! All staff are very nice and friendly here. Especially Ahmed Karin who guided us towards the adventure centre is really a bonus to our trip. He's so nice to our family and our kids enjoyed his introduction of the animals very much. We really appreciate his service and this resort experience in UAE!
Terjemah
Pengguna Tetamu
Al Rimal Pool Villa
Menginap pada Jun 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jul 2024
Excellent
Terjemah
DV7
Al Rimal Pool Villa
Menginap pada Jun 2024
Pasangan
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Ogo 2024
Awesome
Terjemah
NewTime
Pemandangan Gurun Dua Bilik Tidur, Vila 2 Bilik Tidur, Kolam Renang Persendirian
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing such a wonderful review! We’re so happy to hear that you and your family had an enjoyable stay with us. It’s great to know that the warm welcome from our team, along with the spacious room, amenities, and unique experiences, made your visit memorable. We’re also delighted that the children had such a great time and enjoyed the pool, bicycles, and the wildlife around the property.We truly appreciate your kind words about our staff and the activities, especially the owl show and desert camel ride. We aim to create unforgettable moments for our guests, and your feedback reassures us that we’re on the right track.We look forward to welcoming you back for another unforgettable stay in the future!Sincerely,Aidan DempseyGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your detailed feedback. We are pleased to hear that you had a positive experience with our enthusiastic service and wide range of activities, from falconry to stargazing, and that you enjoyed the convenience of booking activities through our front desk.We’re glad that the dining options met your expectations, and we appreciate your comments about the heated pool, which ensures comfort even during cooler desert evenings.We also understand your feedback about the location, and we are always here to assist with any transportation needs. We look forward to welcoming you back for another memorable stay.Sincerely,Aidan DempseyGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind feedback. We’re pleased to hear that you enjoyed the variety of activities, the tour of the property, and the dining experience at The Farmhouse.We understand your feelings regarding the age restrictions and appreciate your understanding. It’s always a pleasure to know that our guests had a memorable experience, and we look forward to welcoming you again in the future.Sincerely,Aidan DempseyGeneral Manager