Hotel berhampiran Kreuzhofkapelle, Regensburg

We are checking out this morning and while ready to get home following being 3 weeks away, we have enjoyed our time in Regensburg (unplanned stop for two nights!) and the Hotel made our stay even more enjoyable! Helpful and friendly staff at check-in and throughout our stay. We also dined in the Hotel Restaurant last evening and it was possibly the best meal we've had on the trip! Doesn't feel like a ”hotel restaurant” and was visible that many local people were enjoying their Saturday evening there too! The room was clean, well furnished and the bed comfy! I did see some of the other properties i was blindly looking into and was blessed to have landed on this ACHAT Property. Also, super walking convenient to Old Town/Shopping/Bridge, etc...!

We stayed at the hotel for 2 nights, a Friday and Saturday night. We loved the place and their friendly atmosphere. Our room was nice and modern, with a large bathroom. The staff was friendly. The dining area was pleasant with an outdoor courtyard and tables and chairs. The breakfast was healthy and delightful, coffee excellent, and there were gluten free and vegan options for those that needed it. The hotel is situated sideways on a narrow, cobbled street in a kind of courtyard. We drove and the parking is easy -- parking garage with car entrance on a bigger street parallel to the narrow one -- and an people entrance right at the hotel door -- and we got vouchers for 10 euro parking a day (rather than 14). And yes, as people have said, there is a nightclub in the same courtyard. It was not hot out so we left the window closed -- the soundproofing from the windows was excellent and really didn't hear anything that kept us awake. And yes, the staff does leave at 8 -- we used our room key to get in and to use the elevator at night.

Well equipped hotel, 15 minutes walk from Regensburg old town. Stylish interior, clean bathroom, good variety for breakfast. Very nice idea: if we don’t need housekeeping, the hotel offers a drink since we are taking care of our environment. Only one negative experience is the parking: the hotel has a garage but actually impossible to find free lots. We had to park at the streets nearby which is a challenge.

We travel with the whole family very often. I have a silver status in Accor Hotels, Ibis Card and my wife is a member of the Accor hotel chain. I have been working in the tourism industry for several years. Before going to this hotel, we stayed for a few days at the Ibis Styles hotels in Milan, Italy, at the Ibis in Lugano, Switzerland and also a month earlier at the Ibis in Nuremberg, Germany. Unfortunately, we are faced with a terrible situation in this hotel, the solution of which is only! the dismissal of this employee, who allowed himself, one can say, fraud actions! Situation; I reserved a hotel through the Accor Hotels application and left my card details. We arrived at the hotel with the whole family and paid! for the room immediately at the reception. After the payment, I asked for an invoice for this payment as it was a business trip. To this, this employee asked me for my debit card, took it in his hands and began to rewrite my personal data somewhere! I was in shock! I asked what are you doing? To which he replied to me that ”I should write down your card details to make you an invoice”. Why, I asked? Do you already have the data of my another one debit card in the Accor Hotels application and why can't you take the card data from there? Why do you need my second debit card details for an invoice at all? This is the first time I have encountered such a situation that someone takes client debit card into their own hands and rewrites personal data from it! I demanded him to return my debit card and this employee refused to do it! He refused to return my personal card! You understand! He refused to return my personal card and threatened that he would cancel my room reservation and payment for the room if I did not give him my personal payment card details! He started saying that you don't understand how the system works in Germany and you, that is, we are wrong! When we were at the Ibis Styles Milan and Ibis Lugano Swiss for three days ago and no one took my payment card in their hands and did not try to rewrite personal data from it! I have invoices for each month from the Accor Hotels chain and I know what the process of receiving them looks like! We were shocked! Have you ever faced such a situation! Horror and shock! After that, we started shouting and already addressing other hotel employees, this hotel employee threw us a payment card and quickly left! He just runaway! Another employee gave us a card to enter our paid room and told us verbatim - Go to your room! Get away from here! That is, he just sent us away from the reception desk to our room! We were shocked! Never before in our experience have we encountered such a thing! I work in tourism and could not imagine this situation! We wanted to call the police, but this employee just disappeared! I appeal to Accor Hotels to resolve this situation and dismiss this employee! As a silver member of the Accor hotel chain and the owner of the Ibis card, I demand that this employee be pu

verything was perfect. We were given a nice quite room but unfortunatelly there was a strong perfume smell in the room, which my partner and I couldnt stand but the reception changed our room immediately. The room was spacious and the bed was big and comfortable. Everything was clean and the breakfast was perfect. The staff were friendly and had a smile all the time. We thought the transportation to the city center would be a challenge but on the contraty. There are two alternative on taking the bus to the city. Also there are supermarkt and restaurants near the hotel. I would highly recommend this hotel.