Hotel Reno dengan Spa

Amazing Shower, three shower heads and a steamer. Comfy bed. The pillows were a bit too big, but otherwise was good stay.

It took us about an hour just to check in, then another half hour to get to the room…there was a huge line to get in the elevator. It was my first time at the circus circus and I got charged extra for resort fees and taxes, I usually stay at the GSR or Hampton inn and get a suite which would have cost me less and less stress and time.

Clerk at checkin was NOT friendly. Did not ask if we'd been to this hotel before, did NOT offer directions to the elevator, which are around the corner from the front desk, not visible and not obvious when looking for them. we wandered around with our luggage for several minutes before an employee helped us. This town has a severe shortage of taxi cabs, making getting anywhere difficult to impossible. There are no nearby restaurants, forcing guests to dine at their overpriced eateries.

I stayed at Silver Legacy for a night after skiing at Boreal Mountain at day time. I booked a deluxe twin room at 15th floor which was nice, with a good view of the mountains. Staff told me that premier rooms were located at higher floors. I thought a deluxe room was good enough and at a reasonable price. Hotel location is convenient with direct access to shopping mall and ******. I would stay there again next time.

The Row is the best place to overnight in Reno. Three resorts in one! The El Speedo has the microbrewery.

Pool wasclosed without a notice when booking also front desk assistant was rude as hell

I hate to be so harsh but this hotel has the worst customer service of ANY Marriott property I have ever stayed at. I stay more than 120 nights a year in Marriott hotels and have never encounter an unfriendlier staff. It started at check in. I checked in on the app and received a mobile key. When I arrived, I had to run inside and grab a parking pass. When I approached the lady at the counter I was met with silence and a look like I was annoying her. No, “hello” or “welcome”….nothing! Me…”Hi, I checked in on the app and received a mobile key, do I need a parking pass? Clerk…”room number? I gave her the number and she handed me the pass. That was it! I went and parked and walked back into the hotel. You literally have to walk RIGHT in front of the desk and she completely ignored me. I must have walked by the front desk a dozen times over three days and NEVER did anyone ever say anything. My coworker and I were joking about it every time we walked by. No, “Welcome Back,” “Hello”, or “Have a nice day!” NOTHING. When there were two clerks at the desk they would be deep in their conversation and keep talking and ignore you. You are in the HOSPITALITY business! Make your guests feel welcome! When someone travels a lot it’s nice to come back to a hotel with a pleasant and friendly staff. I’ve stayed at many hotels that were older and more dated than this property, but the staff would make the stay exceptional. Not here! As far as the hotel room itself, I had no complaints. It’s clean and quiet but I’ve never left a hotel and felt so unwelcome. Please get your act together and provide some customer service.

I've had two one night stays here in the last six months and found this to be a well situated in modern property on the banks of the Truckee River. Lots of restaurants within walking distance, casinos are reasonable walk as well if that's your thing. Interior decor is very unique; not the typically sterile setting of many newer chain hotels. They have a patio outside the restaurant right along the bar, which makes for a nice setting, whether catching up on work or with friends after dinner. So large interior bocce ball and gaming area, though it was closed on both my visits. Nicely sized and functional rooms, with good water pressure even on the top floor. Far too many Marriott properties are yet to reopen their concierge lounges, but this was accessible 24 seven and had a great breakfast set up. Only negative notes were that trying to connect to Wi-Fi in some parts of the hotel just didn't seem to work. Well, I had no problem on my laptop, several of us had challenges connecting on our phones. And well plenty of water and soda is available for the taking in the lounge, I didn't find anywhen I walked inside my room. However, I definitely stay again if the tariff is reasonable.

Dengan penginapan di kotej ini di Reno, anda akan berada dalam lingkungan 5 minit memandu dari Peppermill dan Kasino Grand Sierra Resort. Kotej ini berada 4.3 km dari Pusat Konvensyen Reno-Sparks dan 3.8 km dari Kasino Atlantis.Kotej bebas asap rokok ini menampilkan taman permainan.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam kotej dengan penyaman udara ini, menampilkan sebuah dapur dengan sebuah ketuhar serta sebuah dapur. Kemudahan termasuk sebuah ketuhar gelombang mikro dan sebuah kipas siling serta pengemasan disediakan Pengemasan tersedia atas permintaan..