Cari Resort di Cancun

"I love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences. What I liked: Because I booked the all-inclusive option, all food and drinks were free. The food and beverages at the deck restaurant and on the beach were more than perfect. The quality of the food was excellent, the menu was great, and the fruits and drinks were absolutely the best. The hotel room was very spacious. Although our balcony was quite small, I was still very satisfied. The hotel had a charming atmosphere that reminded me of Santorini, Greece. The room was very clean, cool, and always stocked with drinks in the fridge. The hotel also offered a variety of activities. I personally wanted to rest, so I didn’t participate, but it seemed like there were plenty of options. What I didn’t like: Even though it was all-inclusive, I heard that some of the more upscale restaurants were not included, and there was an extra charge to dine there. Since I only stayed for 2 nights and 3 days, I was happy with the deck restaurant, but if I had stayed longer, I probably would have wanted to try them. I also felt uncomfortable with the pushy sales tactics for massage services. At first, the hotel offered me a complimentary massage simply because I was from Canada. However, when they later found out that I was a student here, they canceled it immediately, saying it was only available for working professionals. I hadn’t wanted the massage in the first place, but I didn’t like that they offered it just to get my information and then withdrew it so abruptly. Another downside was the noise. At night, it was very loud, with karaoke-like singing from about 9:30 p.m. until almost 11 p.m. During the day, there was also the sound of drilling from construction that went on for hours. If you are looking for a quiet hotel, this is definitely not the right place. When I first booked through Trip.com, I had reserved a room with a king-size bed. But at check-in, the hotel told me there was no king room available and instead tried to sell me an upgrade to an ocean-view room with a larger balcony and king-size bed for USD $160. I declined, and in the end, I was given a room with two queen beds, a smaller balcony, and a half-ocean view. Honestly, I was still satisfied with that. The hotel is located roughly in the middle of the Hotel Zone—not too far north or south. I had booked a private van, and it took about 20–25 minutes from the airport. They said La Isla Mall was nearby, but when I passed by, I noticed many of the stores were closed. If you come expecting a vibrant shopping mall, you might be disappointed, so keep that in mind."

"Rating: 10/10 Excellent all-inclusive resort in Cancun with outstanding service. We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful. Our room was cleaned very well every day, and everything was kept neat and comfortable. On the day of departure, even though check-out was at 11 AM, they allowed us to stay on the property until 6 PM and kept our all-inclusive bracelets, so we could continue enjoying food, drinks, and the facilities. That was truly amazing service. The hotel also has great restaurants on the property, with plenty of delicious options. Overall, a fantastic experience — relaxing, well-organized, and great value for money. We would gladly come back again."

"Hotel is great, clean neat and comfortable Staff is attentive and helpful Rooms are clean and comfy Hotel is in overall good for staying and relaxing"

"This is my third stay here. The location is great. Its own section of the beach is always clean and you can find fishes swimming. The service is very nice. Love it !"

"The resort is old and extremely difficult to navigate. However, is very clean and very well taken care of. The beach is great. Hector the bell man was terrific and Israel in the Italian restaurant was great. Overall the food was terrible. And Tania at the desk was worthless."

"I loved it was great for one night had a lot of fun. I liked the other places around the area but this was a bargain price. Good if you like it lowkey and the morning buffet and that is pretty good but more variety would have been good but I’m not picky. I think it shares a beach with temptation. I saw a bit of adults only things but I did go for a scroll so probably my only fault haha but just saying if you have kids keep them close."

"El hotel cubre las necesidades en lo que a un resort se refiere. Esta bien ubicado y cuenta con playa propia, si bien no dispone de servicio de traslado al aeropuerto según como se indicaba en l oferta."

"Excellent hotel, all services are perfect to relax and enjoy your vacation, with amazing swimming pools. I truly consider it an outstanding resort. They also offer great activities and a very personalized service. The staff is always very friendly and welcoming. Note about prices (they vary a lot): I stayed here during the low season and paid around $120–150 per night, which was a great deal. During the high season, however, in the week of Thanksgiving, I paid around $400 per night… which was crazy in my opinion, but I did it for my girlfriend 😅 The only downside is that pool bar prices are very expensive, and the same applies to the restaurants inside the resort. A big plus: there is a small Starbucks and a mini supermarket on the ground floor, which is extremely convenient."

"一句話總結酒店：我家大業大 細節不好你別嫌棄 而且價格不算全包裏貴的，所以沒有期待太多，這個價位還算可以了 房間： 隔音很不好，很潮（不確定是不是所有海邊全包都這樣？） 床、房間很大，風景很好。有洗漱用品。就是電話是壞的😅 房間點餐可以用手機app， 酒水： 隨便喝， 很多吧枱和移動調酒師，但是感覺酒水都甜嗖嗖的 可能我不太會點吧.. 食物： 喜歡美食的勸退，食物一般，4個餐廳體驗了亞洲和意大利餐廳，必須6點剛開始立馬沖進去，不然等座位很久。沒有預約制度。食物拍照好看但是口味普通，基本都是温的/冷了。服務員嚴重不夠！！有種他們想服務好客人但是力不從心。。。 上菜很慢！ 服務： 服務員很熱情，沒有一個不耐煩的，保潔不會英語，其他人或多或少都會 Wi-Fi還不錯，刷**流暢去海灘偶爾斷。 酒店大堂沒有開空調，房間、餐廳空調足。 沙灘風景： 第一排沙灘椅難搶，後面沙灘上很多椅子。海灘上沒有大片空曠沙灘， 不過隔壁家沙灘非常美，可以走過去蹭😂，水還是很果凍藍的，暖的，大片天空無遮擋，看夕陽很美！ 活動： 有集體唱k，泳池裡打牌，西班牙語課 都是要和其他外國人玩的，社恐勸退了 有小孩娛樂的小房間，有滑梯啥的。 有外包的人在海灘上等着接單：在酒店裡玩付費項目 海上騎摩託，船拖降落傘🪂 還有宣傳去外面acua world玩的項目：jungle tour，snorkeling（浮潛）， 氧氣瓶潛水 有好幾個游泳池還不錯"

"I would have liked to be closer to Cancun city.. Hotel was looking tired.. Make sure you have transport arranged prior to arrival in Cancun otherwise you will be charged way too much by the taxis as they are all in cahoots together. They were wanting 80 US to start with. We ended up getting a taxi for 60 US which is $100 Australian and caught an Uber back to the airport for $25 Australian? there are no Ubers available at the airport on arrival. "