Pengguna Tetamu
15 November 2024
I wish I could comment on a great holiday at Costa Lindia Beach Resort, but unfortunately, that wasn't the case. We booked through LoveHoliday and arrived on the 3rd of September, only to be told at midnight that the resort was fully booked. We were then informed that we had been "upgraded" to a more "suitable" hotel next door, Lindos Princess Beach Hotel. Given the late hour and the fact that we'd been traveling since 9 am, we had little choice but to accept the change. This was particularly difficult as we were traveling with a 6-month-old baby and half a dozen bags. Despite this, no assistance was offered by the hotel. Upon arriving at Lindos Princess, the grand lobby and helpful staff initially gave a good impression. However, we were quickly made aware that there was no 24-hour room service, a service offered at Costa Lindia. Instead, the staff provided us with ham and cheese sandwiches—far from ideal for us as vegetarians. The room we were given was dated, and we had to sleep in separate beds, but we were too tired to complain. The following morning, we headed down for breakfast, only to find a chaotic scene with guests scrambling for seats and food. The food quality was poor and certainly not what one would expect from a 5-star hotel. A quick search revealed that Lindos Princess is actually a 4-star hotel, meaning we were not upgraded but downgraded. The issues didn't stop there. The constant noise from the entertainment team, the limited dining options despite the "all-inclusive" package, and the lack of concern for non-smoking areas around children all added to our dissatisfaction. This review is to warn others: do not book Costa Lindia Beach Resort or Lindos Princess Beach Hotel. The practice of overbooking and then shuffling guests to a lower-rated hotel is unacceptable, and from what I've read, this isn't an isolated incident. Save yourself the disappointment and choose a hotel that respects its guests and delivers on its promises.
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