Filerimos Village Hotel

We stayed at this hotel in June 2024. Great conditions, rooms cleaned on a regular basis. The food was very tasty, well seasoned. Cool animations for children and adults. Very nice staff, headed by the manager Kinga. A wonderful man with a great willingness to help. I recommend this hotel for families with children.

I have travelled a lot and stayed in places ranging from 2* to 5* and even the 2* have been much better. I wish I could say one nice thing but the whole experience was dreadful apart from the days we got out of the hotel! . I got very sick which we think was from the pool! They were filthy! We brought our drinks and food mainly from the shop! Rooms were dirty and run down! Our shower never worked and the bath was grimey! The whole week was depressing spent at the hotel. No one there was happy and spent the whole time out of the rooms listening to people complaining! Lady on reception was rude but I imagine she’s fed up of complaints! Please avoid as I’d rather have lost my money and stayed at home, not sure where the reviews are coming from that are good!!!

I want to give an honest review as a Brit, and all I can say is. CHANGE YOUR HOTEL BEFORE ITS TOO LATE! I am on day three of my holiday, with my family of three. If the flights wasn’t so expensive we would be going home. We’ve been on a lot of all inclusive holidays, and we’re fully aware of “you get what you pay for” but this place…well I don’t know where to start. In its prime I can only imagine this hotel was thriving! The complex is set out so well, with lots of space and big rooms and beautiful grounds. Unfortunately it’s not thriving anymore, it’s in need of a bloody good clean throughout! Or in my opinion a full renovation. The gardens are over grown and swamped most mornings by sprinklers being left on for too long. Staff; The staff are over worked and grumpy. For example, One bar man on to serve all evening, equaling him being tired, stressed and not want to give good customer service. The animation team are non-existent, truly nowhere to be seen. I’ve only seen them when they bring a laptop and put music on aound the pool and to do the kids mini disco in the evening. They can’t even do either of these things with motivation! No entertainment, stage gets shut after mini disco so all you are left with is a bit of bar music playing. Not even a crappy show or a bit of karaoke. Honestly I’ve never had such a poor animation team. The rooms; Filthy. I have been out and brought a cleaning spray to give the bathroom a wipe round before we used it. Beds are literally on concrete basis, the lights are dull, and the air conditioning STINKS when you put it on. The dining area - situated next to the adult pool, the outside area is filthy. The floor needs a good mop, or a jet wash! The inside isn’t much better… enough to put you off your food! Not enough tables for guest, waited 1.5 hours this evening to get a table to eat dinner, not that it was even worth waiting for. The food; so far the food has been awful, again, I’ve been to a lot of all inclusives and I understand you get what you pay for. But honestly apart from chips, pasta and salad everything else is unidentifiable and looks very unappetising to say the least. The breakfast has been the best meal so far. Nothing for the kids to eat at dinner, not even chicken nuggets! Drinks; drinks are typical all inclusive, nothing wrong with them to be honest. Nice beer, and wine. Lots of other reviews say about one drink per person and small cups. But the cups are large, and I’ve been served more than one per time. No issues with drinks. The pool area; OH MY CHRIST!!!!! I have never, NEVER, been to a pool that is GREEN! Yes, GREEN! I Have attached photos to prove it. Clearly no chemical in this pool. No one comes to tidy up the pool area at the end of the day. Loungers are left all over the place, cigarette ends and fag ash just left to blow around. Most other places I’ve stayed have the pool areas hosed down at the end of each day, or at least tidied and organised ready for the next day!

Very very poor !!!😢 We are very sorry we went there. These four stars of the hotel mislead people a lot, as even 1 star is too much. You have to pay extra €30 for Cleaning Service. 🥴 The most of the staff were unwelcoming and as if they were being forced to work, especially the two elderly bartenders who demonstratively turned their backs to drink alcohol while serving guests. 😵 Super disrespectful!!! Breakfast is always the same without much variety, lunch extremely poor, dinners are everything else of the day chopped and scrambled. In the hot summer days there wasn't even a single ice cream, only creams and mousses again scarce 🤮. The most disappointing thing that left us speechless was when we checked out and they cut off our wristbands and told us that we could no longer use the pool or the restaurant, which put us in a very awkward situation because our flight was at 10pm and we had to spend the whole day there. 🤐😡😤 As guests of the hotel, I find this extremely disrespectful and incorrect. The hotel management is out of control and leaves guests feeling unwelcome and neglected.

Hotel with beautiful green area. The food is delicious, no one goes hungry. King's manager is very helpful. Very nice staff. I am very pleased. Great vacation. The animations are great. Thank you for a great stay. I love the hotel. I well come back

We arrived late it looked very nice ,rooms basic no water in the fridge no kettle etc brought my own, beds in the living area were stone with a matress on my granddaughter didn't complain only place for clothes was the wardrobe in my bedroom . Food in the restaurant was good always found something to eat but the pool snack area was relatively the same every day but kids seem to like it . The bars were not well staffed and with three adults you could still only get 2 alcoholic drinks at a time which was not good after a few days they let us have more ! . The a la carte bar was nice and comfortable but it was €6 a pint and my granddaughter loved the pizza there and the barman was very pleasant. The kids disco was enjoyable for my 6 year old granddaughter because she made some lovely friends there but that is where the evening entertainment was which was supposedly abysmal (we never went because it was stinky and not very comfortable on plastic chairs) luckily we made friends with people and just sat outside the hotel bar . Outside the hotel is nothing really but we went to the rainbow bar to watch the football and beautiful sunsets! and that is a really nice place very friendly staff . Animation team try their best the kids club my 6 year old granddaughter went to did their best took them to the aquapark one day and she drew pictures the rest of the time , they did things round the pool aqua aerobics and water polo nearly every day . To be honest I still had a really good time with my family there but they do need more staff , I know this day and age there are cutbacks everywhere but some people have to save for a long time for a family holiday and I think the management need to realise that and make sure people have a great time . The staff I encountered were all very nice but I think they need more so that they enjoy working .