Hotel Popular berhampiran NIAD Art Center

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SureStay Plus Hotel by Best Western Point Richmond

SureStay Plus Hotel by Best Western Point Richmond

3.7/5110 Ulasan
My name is Gregory Clifton, we spoke briefly yesterday. I was checked in by both you and Hailyn at approximately 1400 on 04/03/2023. Upon my arrival I booked a wheel chair accessible room. Which shows on my reservation. I also confirmed with you personally Mrs. Petrow that I would be given a wheel chair accessible room. You stated that I would only be able to get it if I requested it in my reservation. Which is proven I did. Not only did I not receive the correct room. You charged me a 40$ fee for early check in which I paid in cash. Even more so I woke up this morning with roaches. Below will be attached a video. Also in the subject line you will see a ticket number. This was filled with customer relations by Janiah from headquarters. She also has escalated this issue to hire management. She tried reaching out to the property via phone call this morning. I was standing in the lobby while no one answered her phone call. There was two employees sitting in the lobby on their cell phones. All videos have been emailed over to Janiah with customer relations. She single handedly had an opportunity to see how unprofessional this hotel is ran. While being in the phone with CR she attempted to call the property twice while I stood in the middle of the lobby and listen to the phone just ring over and over again. This has been the worst experience EVER. Even more so the fact that your the leader at this property and have failed terribly to properly run this establishment effectively.
Courtyard Richmond Berkeley

Courtyard Richmond Berkeley

4.2/546 Ulasan
I traveled to the Bay Area for a memorial service. I had my 90 year old, disabled father in tow. After the long drive, my dad had great difficulty getting out of the car and walking. The friendly and helpful staff was right there to help me and even loaned us a wheelchair for the weekend. We got a suite on the 5th floor. Although it was not ADA accessible, it did have a walk-in shower and wide doorways. There was a nice balcony with a great view of the bay. The bedroom and living room had separate air controls (which was wonderful as I run hot and dad runs cold). There is a full, 6-person conference table in the suite! My cousins brought dinner over and we had a family dinner right in our room! We also hosted family and friends in the very comfortable downstairs bistro area for drinks and conversation. The staff was very friendly and helpful and the food was great!
Americas Best Value Inn-Richmond/San Francisco

Americas Best Value Inn-Richmond/San Francisco

3.3/561 Ulasan
Saya tidak menjangkakan permaidani merah. Untuk harga, ia adalah bilik yang bagus, bilik yang tenang dan saya dapat mendapatkan ketenangan dan pergi ke gim pada waktu pagi yang berdekatan dan menepati masa untuk bekerja. Daftar masuk dan keluar adalah pantas dan saya tidak perlu melakukan sesuatu yang mewah. Saya akan menempah semula.
Extended Stay America Suites - Richmond - Hilltop Mall

Extended Stay America Suites - Richmond - Hilltop Mall

3.1/596 Ulasan
設施老舊。價格不高還是合理。服務還是不錯的。
Motel 6 Richmond, CA – Civic Center

Motel 6 Richmond, CA – Civic Center

2.2/554 Ulasan
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