Hotel berhampiran Carioca Arena 3, Rio De Janeiro

Hilton sempre um show de hotel! Salvitti e Marcelo excelentes na acolhida! A gente se sente em casa!

Pontos positivos: ótima localização dentro do shopping, fácil acesso, check in tranquilo, café da manhã MUITO bom, cama boa, quarto limpo. Pontos ruins: Durante minha estada o chuveiro não esquentou, o técnico foi no quarto, ligou o aquecedor na caldeira e mesmo assim não ficou efetivamente quente. As toalhas estavam muito velhas, gastas, puídas. Mas de forma geral recomendo o hotel e voltaria a me hospedar lá.

Atendimento e localização boa. Tive apenas uma situação desagradável com falta de luz durante à noite onde ficou um calor absurdo, mas pelo o que foi dito a região em volta sofreu com isso. Entendo que pelo tamanho do hotel, deveria ter um gerador.

Excelente ubicación. Habitaciones amplias y modernas. Atención de primer nivel. Desayuno y restaurante muy buenos. Tienen servicio de playa con tumbonas

Hôtel impéccable et personnel aux petits soins. Le quartier est plaisant avec quelques restaurants autour mais quand même isolé, il faut prendre un taxi, UBER ou un bus pour se déplacer car on est loin de tout à pied. Plage magnifique mais trop de courant pour s'y baigner et l'océan est très froid. Piscine chauffée en haut du bâtiment vraiment superbe et vue magnifique. Petit déjeuner au top il y en a pour tous les goûts et le service est irréprochable. après une balade en bord de mer vraiment agréable (4 km) il est possible d'avoir une ligne de métro pour aller dans le CENTRO que je n'ai pas trouvé superbe car beaucoup de mendiants et de belles facades anciennes complétements délabrées et qui menacent de s'effonder à tout moment c”est dommage de laisser ce patrimoine partir.

Fui enganado e chamado de mentiroso pela gerente do hotel. Contratei pelo Trip 2 quartos conjudados. No check in, ao perceber que recebi apenas um quarto, questionei a recepcionista, a qual passou para seu supervisor de recepção resolver. Ele me informou que a Trip reservou apenas um quarto com 2 camas e que não tinha disponível para aquele dia 2 quartos, conforme contratado, pois hotel estava lotado. Mas, no outro dia ele poderia me trocar. No outro dia, quem me atendeu foi a gerente do hotel. Mesmo diante do voucher que eu havia acabado de emitir pela Trip na frente dela, a mesma me chamou de mentiroso e disse que eu recebi exatamente o quarto que eu havia pago, 1 quarto com 2 camas. Me informou que eu havia feito duas reservas, com quartos diferentes, mas havia cancelado um e contratado somente o que possuía 1 quarto com 2 camas. Enfim, depois de muito desgaste e discussão, a gerente me informou que iria conceder o solicitado por cortesia, mas deixou claro que eu estava mentindo e que não havia contratado tal categoria.

O hotel é impecável, quarto lindo, confortável, tudo limpíssimo! Perfeito! Eu amei demais! Foi uma viagem de um fim de semana com meu namorado, gostamos muito! O café da manhã enorme, com muita variedade! Muito bom!

The hotel has a nice location right next to the beach. It's a little far from most of the sights, but it's a calmer neighborhood with plenty to see. The hotel, however, was a little disappointing considering the number of stars. It felt very bare. The rooms was small and had no decoration. The lobby area really just served as an area for people to sit and wait for tours. There was no comfortable seating. The pool is small and the rooftop area is pretty windy. The rooftop bar is again not particularly comfortable with lots of echo-y hard surfaces. Everyone was very nice, but it was distinctly lacking in comfort. The Italian restaurant has really good food and it's worth eating. However, beware that it is extremely air-conditioned. I don't know why hotels insist on blasting the AC when it is so hot outside. I had to take a sweater every time I went to breakfast and I heard multiple guests complaining about the temperature. They would even seat people in slightly warmer areas of the room.

We stayed here the 2nd time after 12 years. Picked a similar room as we had 1st time: ocean view king suite. It is a bit more expensive than their cheapest rooms, but EXCELLENT value for money. We had room on the 12th floor directly overlooking the waves with two windows. As the hotel and beach is to the south, you get BOTH sunrise and sunset view from your room...see photos attached:) Room is good size, reasonably fresh with only a bit of age and spots here and there. Cleaning is ok, and hotel is in excellent safe area with direct beach access. We much prefer Barra da Tijuca anyway, against the overhyped and crowded, expensive copacabana. But each to his own. Hotel itself (lobby etc) is nice, staff is great, restaurant has very good food. The cocktails of their bar at ground floor as well as by the pool are excellent quality and cheap (as usual in Brazil). HOWEVER... a big however... After booking directly via their ”secure” website, via Amex card, my card details were either sold or re-used by somebody at the hotel staff, as BEFORE our actual trip began, it started being used at various (online?) shops in Sao Paulo, Belo Horizonte and even in Madrid. I had already a 600 euro hit (in some 10 different fraudulous shoppings) before i realized and blocked it. Lucky with Amex's good insurance policy i did not lose money directly on this, nevertheless i ended up with no Amex card on my 2-weeks Brazil trip as oi didnt have the new one yet, and in general it gave a bitter taste to this stay. Because of this i have to reduce the rating. So a word of advice: Book this hotel with confidence, BUT book it via a well-known room broker website, NOT directly thru the Windsor website!

I’ve only started using Ibis recently and I will be staying them for a month this time and a month in August / September in Brazil . I had a minor medical issue this time around and Chiara at reception was just superb - world class employee ( and I have stayed in the worlds best hotels - I know my way around hotels ) . She’s exactly what you expect and much much more . Fantastic employee . Empathetic, confident efficient and professional . This is a great hotel in a lovely part of Barra da Tijuica . Great facilities , superb staff . Home from home. This will always be my base in Rio from now on .