hoishi j
6 Julai 2024
My experience at this small guest house was beyond disappointing and hardly qualifies as a resort. It was the worst accommodation I've ever encountered. I had booked it for my birthday, paying in full for two days. Upon arrival, we were shown to a small windowless room, despite being two adults and my daughter. The room was a mess and without bedsheet and pillows, and when I asked for cutlery to cut my birthday cake in my room, the owner rudely refused, insisting I use their poorly decorated restaurant. This made me feel unwelcome and insignificant. Later that evening, we skipped dinner due to the unpleasant atmosphere created by the owner. Feeling uneasy and disappointed, I decided to leave in the middle of the night and requested a refund. However, instead of cooperating, the owner insulted me, shouting and humiliating me in front of my daughter. It was a traumatic experience. Despite my requests, she adamantly refused any refund, treating me disrespectfully throughout. I strongly advise against spending your money at this place. The owner's behavior was rude, disrespectful, and exhibited a poor colonial mentality. She demonstrated a complete lack of respect for customers, making my stay unbearable. This experience was so distressing that I urge others to avoid subjecting themselves or their families to such treatment.
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