King Fahd Rd, As Sahafah, Riyadh, Riyadh Province, 18018, Saudi ArabiaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.7/5
18 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.7
Kemudahan3.7
Perkhidmatan3.7
Kebersihan3.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(18)
Ulasan positif(14)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(1)
MOHAMMED ALI IBRAHIM
Bilik Kembar Mewah
Menginap pada Apr 2023
Bisnes
7 ulasan
3.0/5
Disiarkan pada 3 Ogo 2023
It’s a good hotel but are two remarks:
The hotel location is in a area under construction and there is a lot of dust.
There isn’t many visitors, therefore, the restaurant doesn’t prepare an open buffet, the bring the breakfast to your room according to what they have.
So dirty bed , blanket and pillows Smelly and tiny bathroom with no curtains One of worst stays in my life thay made my trip bad Experience not to be repeated Nothing deserve to try Location is isolated and far away from important attractions and mall
Terjemah
Paradise47310405502
Menginap pada Apr 2024
Solo
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2024
Very good hotel , I really surprised to see the hotel such clean and tidy, the staff all helpful and always available for any assistance . Please keep up Thank you
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your kind words and for taking the time to share your positive experience at Swiss Spirit Hotel & Suites Metropolitan Riyadh. We are delighted to hear that you found our hotel clean and tidy and that our staff was helpful and readily available to assist you. Your feedback is truly appreciated, and it serves as a great motivation for our team to continue delivering exceptional service. We are committed to maintaining the high standards you experienced and ensuring all our guests have a pleasant and comfortable stay. We look forward to welcoming you back in the future. Thank you once again for your wonderful review. Best regards, Swiss Spirit Hotel & Suites Metropolitan Riyadh
Matthias M
Menginap pada Nov 2023
Solo
5.0/5
Luar Biasa
Disiarkan pada 4 Dis 2023
I like this hotel and this my 3 rd visit, the hotel is not big but rooms are quite big and really nice as a three stars hotel I can can it’s perfect, staff anticipating always what you need, clean and comfortable
Terjemah
Jawapan daripada Pihak Penginapan: Dear Matthias, Thank you so much for taking the time to share your delightful feedback with us! We are thrilled to hear about your positive experience during your recent stay at Swiss Spirit Hotel & Suites Metropolitan Riyadh. It's truly rewarding to know that you find our rooms spacious and comfortable, and we are delighted that our dedicated staff has made a positive impression on you. Anticipating our guests' needs and providing exceptional service is at the core of our commitment to hospitality. Your kind words serve as a great source of motivation for our team, and we are honored to have had the pleasure of hosting you for the third time. We deeply appreciate your loyalty and trust in us. We look forward to welcoming you back for your fourth visit and beyond. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us as we strive to consistently enhance our guests' experiences. Once again, thank you for choosing Swiss Spirit Hotel & Suites Metropolitan Riyadh. It's guests like you that make our efforts truly rewarding. Warm regards, Nidal Ahmed Swiss Spirit Hotel & Suites Metropolitan Riyadh
soileh841
Menginap pada Okt 2023
Solo
3.0/5
Disiarkan pada 22 Nov 2023
The first room I got smelled of cigarette smoke, though it was a non-smoking room. I got another room - same thing, but not quite as bad as the first one. Probably comes through the A/C vents. I stayed in the second room because it was late and I was tired. Also the shower drained really slowly. Bed was ok, maybe a little too hard for my liking. Construction work outside so it’s a bit noisy, but wasn’t an issue for me as I slept with ear plugs. Breakfast was good and there was lots to choose from. But the tables were too high for the chairs and eating was really awkward even for a 170 cm tall person.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Soileh, I hope this message finds you well. Firstly, I would like to extend my sincerest apologies for the inconveniences you encountered during your recent stay at our hotel. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your experience. I'm truly sorry to hear about the issue with the cigarette smoke in the non-smoking rooms. I understand the frustration and discomfort it must have caused, and I want to assure you that we take this matter seriously. We are investigating the source of the problem to ensure such incidents do not recur. I also regret to learn about the slow drainage in the shower and the noise disruption from the construction work outside. Your observations are crucial for us to address these issues promptly and enhance the overall experience for our guests. Regarding the bed comfort, we understand that preferences can vary, and we appreciate your feedback on this matter. Your comments about the breakfast are positive, and we are delighted to hear that you enjoyed the variety of options. However, we acknowledge your concern about the awkwardness of the seating arrangement, and we will review and make necessary adjustments to improve the dining experience for our guests. We sincerely apologize for any inconvenience caused during your stay, and we are committed to making the necessary improvements based on your valuable feedback. Your satisfaction is our priority, and we would love the opportunity to make it right. As a gesture of goodwill, we would like to offer you a discount on your next stay with us. Please feel free to reach out to us directly when you plan your next visit, and we will ensure that your stay exceeds expectations. Once again, we appreciate your feedback and the opportunity to improve our services. If there is anything else you would like to share or discuss, please don't hesitate to contact us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for a much-improved experience. Best regards,
Paradise47310405502
Menginap pada Okt 2023
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 21 Nov 2023
The hotel in a very good location and nice place, near to all events areas Although there was some constructions surround but still can sleep Nice staff and I had a quite and pleasant week Thank you everyone
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.
Navigator33133381061
Menginap pada Ogo 2023
Solo
5.0/5
Luar Biasa
Disiarkan pada 27 Sep 2023
Very interesting hotel, not big but comfortable stay can get there, Although some construction behind but still like it, all hotel workers are always smiling and happy to assist, Breakfast is nice as well, room cleaning I would recommend the hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.
Pengguna Tetamu
Menginap pada Jul 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 23 Ogo 2023
The hotel is three stars but I would say it deserve to be 4, it just need some additional services anyhow still can get what you need is looking for a quote and reasonable priced hotel Thanks for all hotel team they are giving the best
Terjemah
Pengguna Tetamu
Menginap pada Jun 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 24 Jul 2023
the location is good and was near to my working site, nice and clean place Riyadh is nice city where you find somewhere to visit this was my second stay and i can see some improvement, breakfast was better and hotel cleaning as well i recommend the place for those who need to stay long time with a good price
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.
Pengguna Tetamu
Menginap pada Mei 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 12 Jun 2023
Excellent service and much clean giving a nice atmosphere This is second time there but I feel become better The hotel location is very attractive as well The reception staff need to pay more attention to clients, cleaners are very polite
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.