Ulasan Swiss Spirit Hotel & Suites Metropolitan

The property stands in an area under development and so is dusty, dirty and surrounded by rubbish. The food arrangements are poor. Breakfast has to be taken in another hotel a few minutes walk away although room service is said to be available. On most occasions I called room service, nobody picked up the call. On the first occasion I did make an order, and despite also calling reception to complain, the food did not arrive and so after 5 or so hours I went down to reception to speak to them face to face which resolved the issue. I received a letter of apology under my door stating room service was available 24/7 but this did not change my experience which was that rarely did anybody take the telephone call at room service.