Hotel berhampiran Lapangan Terbang Antarabangsa Greater Rochester, Rochester

Does not deliver Marriott experience in many ways. To note, I was staying at the Roch Airport Fairfield Inn for business on a Thursday and Friday night - just so happens, the PGA Championship was also in Rochester that week... Thursday night check in and sleep - no problem. Beds are ok. However, I did notice a faint smell of something I would describe as a combination of cigar smoke and mold. Not nice. Friday breakfast rather disappointing. Hot breakfast starts at 8am but when I arrived at 8:10, they were already out of all of the hot items for breakfast and no water in sight. Kitchen staff looked puzzled as to where the food had gone and took their time bringing out more. Food was welcomed and good. No water - get it from the workout room or front desk I was told. Really? Many chairs broken and uncomfortable to sit in. Went to shower after. No hot water. Shower handle barely moves. I do my best to wash in cold water (sink wasn't much better) and tell them at the desk of the issue. They seemed to have known about this! Told me ”it was supposed to be fixed yesterday” blah blah whatever. I would like another room then. NOPE - full up. It is PGA weekend! They did not suggest that all of the hot water MAY have been used up by the other guests...they knew they had an issue. Friday night about 10pm. Did they fix the hot water in my room? No one knows. Can I have another room? Nope - full up. I check the shower, no hot water and handle is now what I would call broken - would not shut off all the way. Guess I expected the no hot water thing but the broken handle? What is going on? Did maintenance mess something up more-so? I was awoken at aprox 11:30pm by the hotel manager knocking then entering my room - while I was sleeping. He immediately accuses me of ”flooding the whole hotel”. WHAT are you talking about?? The broken shower apparently was filling up the service space behind the shower...flooding my room floor, the next room over and 3 rooms below. He notices the handle is broken and shuts of water from service space. Strange thing then happens: he immediately produces keys for another room just around the corner. Other rooms miraculously became available for me and for 3 other guests. Truly a miracle when you have been told twice that they are full and there are no other rooms for you. Reality: they had rooms. Bigger rooms. No other amenities - just more floor space as it was a corner room. No one initially wanted to spend the 6 mins to type and change my room - so laborious. I had to ask for the one night compensation - they were not going to give that to me. NOPE. DAB

No Juice at all or Lemonaide all 4 nights. Reserved a room with a Tub . They did not accommodated that request. There was a pill on the floor in our room . The bed was very uncomfortable The pregnant blonde girl at front desk was very rude. Shower head was broken Room not cleaned asked for it to be cleaned . They came in on the 4th night and made bed and took out trash . The same stains were on nightstand ..3 rings from a cup . they left a red bottle of airfreshner or cleaner unlabeled in our room. Alarm went off in middle of the night the front desk yelled at my husband and told him they are dealing with it. I called customer service and Supervisor Melanie offered me 8000 points . I was there not on vacation. I was there because my Dad was dying he died on the last night of our stay...Not being able to sleep in a comfortable bed or partake in the amenities they advertised was very disappointing. We are booking 37 rooms for my Dad's funeral in Rochester and because of Choice dropping the ball we will go elsewhere . There was also a man from France that spoke very little English and he had a reservation however they told him they didn't have a room for him. After 2 hours they used the company card to get him a room at a different hotel .

They are remodeling this hotel right now. Our room had been redone and it was clean and comfortable. The breakfast was very good, lots of choices and the food was hot. You could not beat the price and was a wonderful deal.

不錯的連鎖酒店

FECES ON THE TOILET SEAT. Blood, make up, possible vomit on the pillow cases. Completely horrifying!! I have never seen anything like this! The front desk rep said “let me show you a couple other rooms”. First had what also looked like blood on the bathroom counter. He said “that’s just make up, it’s stained does not come off”. I took a tissue and wiped it off right away. Next room had a huge dead mosquito embedded in one of the towels. I have absolutely no idea how this hotel is still open, I was so horrified. I would rather have slept in my car but luckily was able to book somewhere else. Horrible. Quality inn should be ashamed.

I am a student it was my first trip to Rochester to join the university of Rochester i stayed only 1 night the hotel was good like a 3 star hotel it was clean the breakfast was good the overall experience was good i am satisfied

This is my second stay here. It’s conveniently located near Genesee Valley Park which is host to many cross country races. Austin was extremely accommodating and helpful at check in. He got us checked in fast even had recommendations for dinner which was appreciated. My kids really liked the outdoor space and our large suite. The breakfast had many choices so they were happy about that too. We will definitely be staying here again in the near future.

When you stay at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel in Rochester, you'll be in the business district, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. This hotel is 5.1 mi (8.2 km) from Strong and 14.9 mi (23.9 km) from Lake Ontario.Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a ballroom.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Rochester? This hotel has 4300 square feet (399 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

This hotel is starting to show it's age, but is kept clean. I've stayed here at least 4 times in the past few years and I have not been disappointed. The front staff is always nice and accommodating. There is no free breakfast, but we purchase the breakfast with our room. Upon arrival we receive our breakfast tickets. Good Starbucks coffee in the morning and a breakfast sandwich. Wifi works great and parking is plentiful.

When you stay at Hampton Inn & Suites Rochester/Henrietta in Rochester, you'll be in a shopping district, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. This hotel is 5.2 mi (8.4 km) from Strong and 14.8 mi (23.9 km) from Lake Ontario.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 1 miles.Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Rochester/Henrietta.Featured amenities include complimentary wired internet access, a computer station, and express check-in. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.