Ulasan Hotel Zone

It’s a nice place

酒店有地下停車場 免費 酒店硬件設施 環境都不錯 早餐也挺好的呢 距離梵蒂岡開車 15分鐘左右 適合開車的朋友出行

停車方便，早餐也不錯，空調很好用，鬧中取靜，整體比較滿意。就是掉了東西在酒店，聯繫酒店一直沒有回覆。

Buon hotel in posizione strategica per soggiorni per turismo o affari. Buon livello di servizi in generale e ottimo ristorante.

停車位小了點，但是位置好，房間很乾凈

This hotel was ok. booked via BA holidays, advertised as 4*. I've stayed at loads of hotels but this was not 4*. It was outdated; the bathroom was in need of upgrade The location was nice but not central. A few train stops and a 10 minute walk to the Vatican. If you go the centre of Rome, it is 30 minutes away. With luggage from the station, it was not easy. Breakfast was OK. I wouldn't write home about it. Wouldn't pay extra for it personally. Staff were absolutely fine.

In the hotel, the Internet speed is not even enough to load the browser start window. The air conditioning in the entire building doesn't work, and inside you turn into an overcooked dumpling. Contact with the hotel was terrible, they refused to write that they did not provide the conditions stated on the website. I don't recommend it, especially not for a business trip.

Our experience at Hotel Zone was a rollercoaster of highs and lows, with several notable issues overshadowing the positive aspects of our stay. Despite being advertised as a four-star establishment, the reality fell short in various areas, leaving us feeling disappointed and frustrated. From the outset, the lack of a shuttle service ( which had stopped after COVID according to the receptionist) and the 10-minute walk to the local train station, contrary to what was advertised, posed significant inconveniences. Additionally, the absence of a map of Rome or information on train services upon arrival only added to the difficulties of navigating the city. Once settled into our room, further disappointments awaited. The dusty room and broken toilet, which emitted a constant running noise throughout the night despite our requests for repair, detracted significantly from our comfort and relaxation. The revelation that our initially assigned ground-floor room was subject to noise disturbances in the mornings and evenings further compounded our dissatisfaction. Communication breakdowns with hotel staff exacerbated our frustrations. Attempts to contact reception from our room inadvertently connected us to another guest, highlighting a glaring issue with the phone system that remained unresolved until after our departure. Despite repeated requests for assistance, the phone issue persisted, indicative of a lack of attention to basic maintenance. In the face of these challenges, there were some silver linings. The willingness of staff to assist with booking taxis, albeit at a considerable cost, was appreciated. Additionally, on our last day, a receptionist went above and beyond to help us print our boarding passes, albeit after them providing an incorrect email address initially. Overall, while Hotel Zone had moments of helpfulness and willingness to assist, it ultimately failed to meet the standards expected of a four-star establishment. From the lack of advertised amenities to communication breakdowns and maintenance issues, our stay was marred by disappointments. Proceed with caution if considering this hotel, and be prepared to encounter inconsistencies and challenges throughout your stay.

Nice hotel, clean, tidy nicely kept. Was bed & breakfast & was good from start to finish! Family room for 2 but still had plenty of room to move. Amenities in the bathroom Good breakfast lots to chose from Bar was good also, gym availability however did not use this was only a 2 night stay

This is not a 4* hotel and definitely not worth the price. Lacking necessary basics, run down rooms, terrible beds, constant noise from the staff even at 3am. AWFUL customer service - bug infested bathroom met with a shrug from the reception staff who did nothing to help and frankly didn’t care. Breakfast extremely basic. Nothing of quality at all from the decor, the staff and the quality. Awful stay, avoid avoid avoid.

Firstly the hotel is a trek to get to. Multiple buses and trains plus a 15 min walk. Once arrived, the exterior looked impressive so had high hopes. Staff were lovely at check in and room was easy to find. The room itself was shabby and didn't include basics such as a kettle, iron or even a welcome pack as you would expect for a 4 star. TV was useless and bed was hard, dirty and very noisy. We wanted a nap after a long day of travels but the noise is unbelievable. You can hear every footstep, every lightswitch being used and every chair being scrapped along the floor. We had the joy of a child above us who screamed past midnight and woke us up at 6am EVERY night. Night 3 we put a noise complaint in but nothing came of it. You can hear people's conversations next door if you have the window open and everything the person does above like dropping a fork multiple times which happened alot?! The noise of chairs being dragged out was violent and woke you up alot. Also anything electrical made a noise, even the lights which made a loud tapping noise even when off. Breakfast was OK but they got the order wrong everyday and avoid any cooked food as it was awful. Dinner though was nice but basic. Staff friendly. Avoid if you want a peaceful night's sleep and if you want a full day in Rome as multiple times the buses didn't arrive or were delayed by over an hour then traveling for 40mins to get to the city center ate into the day. Tips for the hotel: change the chairs from four legs to slide out ones or get some rugs! Welcome pack in the room would be nice as found no maps anywhere or basic info on the hotel. Place families on the lower floors not above people as screaming kids are not fun.

Le camere necessitano di un aggiornamento al secolo attuale, soprattutto per quello che concerne l'insonorizzazione. Quando si entra in camera sembra di tornare nel 1980 e prevale la sensazione di una pulizia approssimativa. Colazione nella media ma con poca scelta per il salato. Ottimo il posteggio interrato e la posizione non troppo lontana dal centro.

A mio avviso non è un quattro stelle. Ho prenotato una camera superior, mi è stata data una camera abbastanza ampia, con un terrazzo che sembrava un campo da calcio (che ho apprezzato), ma in compenso il letto matrimoniale era fuori standard, quasi una piazza e mezza. La colazione scadente, mangio solo salato...il prosciutto era immangiabile (colloso) così come le uova strapazzate. Da rivedere profondamente.

Arrivati in hotel dopo l’una avevamo fame siamo stati accolti con cordialità e ci hanno subito assistito per farci mangiare portandoci tutto l’occorrente l’ordinazione delle pizze é stato fatto con globo camera accettabile e ottima prima colazione devo dire mi sono trovato molto bene