Jb Relais Luxury

The hotel is delightful. Beautiful large room and stunning bathroom with very large shower. The hotel is so central and circa 10 minute walk to the Pantheon and 15 minutes to the Trevi Fountain. Very central The staff are simply lovely and very helpful. Highly recommend

The hotel and room had adequate features to meet our needs. We were very disappointed by the car service that we requested, the driver was late and the vehicle was not as we reserved. It was also disappointing that we had to self check in without an employee onsite.

Great location and very comfortable. Staff were super friendly and helpful. Would highly recommend this hotel.

We were welcomed with a huge smile from Massimo, upon check in he advised all the best things to do and pointed them out on the map. Room was spacious and clean, great shower, tea, coffee and water. The location is perfect so easy to get everywhere on foot. On check out we had a later flight we could leave our bags, Massimo booked us a taxi to the airport. Superb professionalism. Thank you !

From the minute we checked in, our service was great. The person that checked us in gave us a map and several spots/restaurants she recommended around the city. Our room was cleaned everyday and was the perfect place to regroup from a day of walking. The hotel is positioned in a great place within the city as we were able to walk everywhere we wanted to go. The only issue we had was finding the place when we first arrived. We were not aware the the hotel is on the 3rd floor of a building, so we were a little panicked when we could not see the hotel after being dropped off by the taxi. However, after getting help finding the place the rest of the stay was wonderful.

The room was clean, very comfortable, and the staff were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone is visiting Rome. I am planning a return visit.

Me and my partner have just returned from 4 nights in a Luxury Deluxe room at this hotel. We couldn’t fault it at all and are already looking into booking our next trip to Italy after having such a positive experience. Valentina went out of her way to help us from the minute we arrived, right until the moment we left. When we arrived she marked out all the key tourist spots on the map for us, and added a few personal favourites of hers. She also went out of her way to search for rooftop bars and a swimming pool for us when we mentioned that they were things we would like to do whilst in Rome. Even when we found out at 5am on the day we were meant to leave that our 8am flight had been cancelled she was up looking into other flights for us and helping us solve the problem. The room was spotless and was cleaned for us every day even though most days we didn’t leave the room until later than the final cleaning time and didn’t expect it to be done. Breakfast was delicious (Fresh croissants, bread, fruit, yougurt and juice) we looked forward to it every day and it was so handy that it was just dropped to the door so we could sit in our room and eat it in our robes that were provided so we didn’t need to get ready to go out for breakfast. The mini fridge was re stocked whenever drinks were taken so we never had to go without. There is a Co op just across the road which is extremely handy if you want to grab a snack or some drinks and all of the local tourist spots are no longer than a 20 min walk away. It was lovely that it was just a small hotel with only a few rooms as this meant there was no noise during the day or the night and we really felt like a priority. I couldn’t fault a single thing about the hotel and really appreciate Valentinas help and service during our stay. Would 100% recommend. Thank you!

Great place. Very clean and convenient to many attractions.

This hotel behaved horribly with us, I do not advise anyone to stay there - unprofessional approach to the provision of services! We have booked a room in JB Relais hotel (Via Dei Giubbonari 47,00186, Rome) from Dec 19th till Dec 26th. But due to restriction for Ukrainian tourists to visit Italy from Dec 16th we didn't have an opportunity to use this booking. I have written to the hotel and described the situation, but they have debited the full amount of the booking immediately after receiving my message (including taxes and prepayment!!!). After that they didn't answer me, I haven't got a refund (even tourists taxes!)