Hotel di Rome

This hotel was booked by the tour company and we were here two nights at the end of our tour. This is not a four star hotel by any standard, unless you are only factoring in the fact that the room is large and that there was A/C in the room. An older hotel, although from the onset you wouldn’t think so. The front lobby is not necessarily accessible, as you have to climb a large flight of stone steps to get through the front door, once inside the front entrance there is a small ramp beside the stairs to pull your luggage up. The reception in the morning are friendly enough, but don’t bother trying to get any assistance from the evening desk attendant, she was rather rude and was not interested in helping at all - we had an issue with an Uber Eats order (we asked to meet them outside and they never arrived after 40 minutes of waiting so we decided to go back to the room and try calling the restaurant and we just said to the front desk that we had an Uber order that may be delivered in case they showed up and she just shook her head covered her ears with her hands and said “no no not her problem that she does nothing with it”) I wasn’t asking her to do anything with the order just that it might be delivered. But anyways, back to the rooms, it’s not your typical room size it is larger then what you would expect from a hotel in Europe. Relatively clean, fixtures in the bathroom were old, the stand up shower stall was tiny and the doors were broken. The shower head was loose and came off when I turned it on, spraying the entire bathroom with water. The double bed was really two twins pushed together. Location is horrible, it’s far from transit and you can’t access the main parts of Rome easily. It’s down a lane way and difficult to find and the street itself is narrow and dark. There is a restaurant downstairs, but the food was horrible and took forever. The breakfast was your typical breads, cheese and cold cuts. And again, even the staff in the restaurant were rude and weren’t keen on providing service. I wouldn’t recommend this hotel, even if you’re on a budget.

Hotel conveniently located next to The Vatican in a quiet neighbourhood with many restaurants, cafes, clothing stores within a 5-10 minute walk. Hotel staff very professional and friendly. Special mention to Front Desk Agent Chiara Stage who went above and beyond in ensuring we got the most out of our short time there. We had a lovely balcony and a large bathroom. The room was spotless and modern with flat screen tv. The only complaint being that the pillows and matress were too hard for my comfort.

We stayed for 2 nights. One of our family became ill and taken to hospital. The staff were very helpful and supportive. It’s 5 mins from the train station, but the trains were very infrequent. We wasted our time going there. Taxis in Rome are very cheap. Expect to pay about 17 euros to the Vatican. 20 - 25 euros for the further away places. Airport taxi is set at 31 euros.

Where do I start. DO NOT BOOK TO STAY HERE. Im never one to complain or even leave a review. But i had to with this awful place and terrible customer service. The double bed we had, was 2 metal camping beds pushed together with a thin but SOLID ”mattress” on top. 1 flimsy pillow. Dust mites made my asthma flare up. Stains all over the carpet and our duvet topper. Damp on the ceiling. A telly that doesn't work. No drinking facilities. A rickety lift that only worked to floor 3, not floor 5 where we were put. Dreadful cooked breakfast. Pre wrapped pastry was OK. Rude staff. Far away from any of the sites to see, description of hotel says it is much closer than it actually is. We moved to another hotel after our first dreadful night. And upon complaining, we have received no compensation for anything. Awful customer service. AVOID AT ALL COST.

Good. But the scent in the room was too strong. Location wasn’t the best but close enough to a metro station. I’d recommend if you’re visiting the area. Good. But the scent in the room was too strong. Location wasn’t the best but close enough to a metro station. I’d recommend if you’re visiting the area. Good. But the scent in the room was too strong. Location wasn’t the best but close enough to a metro station. I’d recommend if you’re visiting the area. Good. But the scent in the room was too strong. Location wasn’t the best but close enough to a metro station. I’d recommend if you’re visiting the area. Good. But the scent in the room was too strong. Location wasn’t the best but close enough to a metro station. I’d recommend if you’re visiting the area.

- 服務卓越：您的員工始終友善、樂於助人，讓我感受到了真誠的關懷和貼心的服務。 - 衞生狀況：酒店的清潔衞生保持得很好，房間整潔舒適，讓我感到賓至如歸。 - 設施設備：酒店的設施設備齊全，並且處於良好狀態，這讓我的入住體驗更加便捷和舒適。 - 位置便利：您酒店的地理位置也非常便利，交通便利，周邊配套設施完善。 總的來説，我對在您酒店的入住體驗非常滿意，我會向朋友和家人推薦您的酒店。期待未來再次入住您的酒店。

La struttura è bella... Peccato per il resto... Area condizionata inesistente, finestre del piano terra ove è ubicata la stanza datami non gestibili, quindi se ti svegli nel cuore della notte puoi andare a prendere aria fuori... Magari in pigiama... Tralasciando la questione che pur pagata la stanza ti chiedono carta di credito per preautorizzazione di € 50,00 non si capisce bene per quale ragione... Salvo poi dirti al Check out (devi passare dalla reception a lasciare le chiavi o no???) dopo lunga motivata e legittima lamentela a cui non riescono ragionevolmente a controbattere che non è obbligatoria(ovviamente opzione comunicata solo al check out). A Mai più.... Peccato però!

Carinissimo grande appartamento (5 camere in tutto) a 2 passi dalla fermata metro Cipro-Musei Vaticani. Quindi a pochi minuti di metro da qualsiasi punto centrale della città. Zona residenziale abbastanza tranquilla. L'appuntamento si trova in un grande condominio ben curato. La nostra camera, 2 posti, era molto graziosa. Nell'appartamento ci sono 2 bagni condivisi molto puliti e ordinati, come tutto il resto poi, che offrono anche shampoo e bagnoschiuma per gli ospiti. Nella cucina, anche questa condivisa, c'è sempre qualcosa da mangiare e bere, cose che prevalentemente sarebbero destinate alla colazione (brioches, fette biscottate, marmellate, cioccolate spalmabili, succhi di frutta, latte, cracker, the, caffè solubile...). Le stoviglie sono ad uso comune e una volta usate vanno lavate ma c'è tutto il necessario per farlo. Il ragazzo che gestisce la struttura, Giuliano, è molto gentile e disponibile. È un ottimo rapporto qualità/prezzo.

We really enjoyed our stay here! It was high value given that we paid much less than other hotels in the city center, and the room was comfortable with an excellent air conditioner. There were also some really nice touches - detailed map provided by front desk as well as a to go breakfast during our early morning exit for airport shuttle. The breakfast buffet exceed our expectations for the price of the hotel! Only suggested feedback for improvement: this is not 5 minutes from Cornelia subway station. We are brisk walkers and it took 12-13 minutes each time. We still consider that really convenient, but 5 minutes is misleading. 4/5 stars - Patrick and Julianna

The hotel was good and also the food. I’ll probably comeback.