Hotel 5 bintang Rome

We booked a triple room with park wiew, which means the location of the room on the floor above the first one, I think. I indicated in advance that we would prefer a higher floor, if possible. I didn’t receive any answer, although hotels usually answer, albeit something standard, like: “We will be glad to see you, we will take into account your wishes, but we cannot guarantee,” but hotels usually answer. When we arrived and checked in, at the reception said that we were upgraded for free. At first we were delighted, but it turned out that the room on the first floor, and the side one, the main window with a balcony overlooking the city, and not the park. And the bottom is not very loud, but still, something is noisy (apparently pumps from the pool) When we returned to the reception and said that we still want a room of the ordered category, but with a view of the park, they answered that there were no free ones. But there is a free suite on the top floor, you can check in there if you pay extra 400 € (husband asked again, twice the receptionist answered “yes, 400 €”) We agreed and went to see the room. We liked the room, decided to pay extra and take it. But at the time of payment by card, the husband saw that he had to pay not 400 €, but 4000 €! To which the receptionist apologized, saying that he simply confused “hundreds” and “thousands” in English This situation made me feel very uncomfortable! After that, the receptionist said that tomorrow we will change the room to the one that we booked, but did not say who and when will contact us or what time we need to go to the reception for this. In the end, no one contacted us and we stayed until the end in this room. It was an unpleasant experience. At the same time, the location of the hotel itself is magnificent, the interior is also very beautiful.

Kami tidak dapat tinggal di sini kerana COVID-19 kami sangat kecewa. Mudah-mudahan dalam masa terdekat kita akan datang menginap di hotel indah anda.

The hotel is located outside of the city centre of Rome. Although it is situated near a station on Line C of metro, it is not convenient to carry your baggage to the hotel. We took uber when we check out. However, I would recommend this hotel to budget travellers as everything is decent except the location.

We have stayed at the Quirinale several times. It's perfect for us as it's close to Termini on foot (10mins with luggage). Our room was very spacious and rather elegant with lovely old parquet - a bit noisy but so attractive. In fact the whole hotel gives the impression of space and elegance - even if it's now a little faded, which doesn't worry us at all. The service was fine except at breakfast where there are simply not enough staff - walking into the breakfast room and finding so many tables uncleared is not a good look. However, the quality of the buffet has improved greatly over the last five years; having been poor it is now very good. However, the coffee is very poor, and the fruit juice, which is little more than very sweet flavoured water, is almost undrinkable. At 150 euros a night this simply is not good enough and I shall be writing to the hotel about this. However, because of the quality of the room, the hotel location and bar drinks being very reasonably priced we will continue to use this hotel for our trips to Rome.

The hotel location is near Roma termini. We have arrived the hotel at around 8:00 pm. and the surrounding area near the termini is full of different types of people that we should alert of the security problem. We have ordered 2 pair of slippers and body cream in the reception, however, there is no response for a whole day. The hotel room has good view and balcony.

這個是雙床房，定的時候寫的是有兩張0.9的單人床，入住發現是一個大床一個單人床，而且我備註的是安靜的房間，果然403房間巨安靜，左右沒有鄰居。從火車站走路來酒店，13分鐘左右。房間不是很大，但是有暖氣也有空調。

Sedikit sukar ditemui, kerana tidak ada tanda-tanda yang menjelaskan di mana pintu masuk hotel, di pintu kayu besar yang terkunci seperti bangunan kediaman yang tidak komersial. Tetapi lokasinya hebat! Tempat yang bersih dan bilik yang bagus. Satu-satunya keluhan adalah kami ditempatkan di sebuah bilik di sebelah meja penyambut tetamu, orang-orang masuk dan keluar dan kami dapat mendengar semuanya, orang bercakap dan berjalan. Pernah meminta kepada penyambut tetamu untuk dipindahkan kerana pasangan saya mengalami masalah tidur dengan bunyi bising, dia kasar dengan saya mengatakan bahawa tidak ada lagi bilik yang tersedia dan tiada pilihan lain, bertindak seperti kami hanya sekumpulan remaja. Tidak memberi kami sebarang pilihan atau respons yang baik. Benar-benar kecewa dengan layanan itu.

The best hotel I have ever been, the bed is the most comfortable I’ve ever slept on, the breakfast is amazing, everything so good and fresh, the Spa is to die for, i had a massage aswell and it was very good, they also give free products in the fridge for you which is a bonus, very clean, the position is amazing not far from town center, I wish I could go back now. Big should out to ever employees, always with a smile, always nice, nothing is too much of a problem, thank you for making this experience for me so effortless

We stayed at the Hotel Ripa Roma for five nights. At first glance, a very well-kept hotel with a good ratio between price and quality. We were well served on arrival after midnight by the receptionist and were able to get to the room quickly. The last day we could check out until noon, but since our flight was in the evening, we could safely leave our luggage at the reception. A plus, because your last day in Rome can also be a nice one this way without luggage dragging. The hotel has a very nice, contemporary and artistic look. We like this very much. The room (superior room) was very spacious, clean and with the necessary facilities. The bed was very good. The bathroom was very hygienic, logically arranged with a pleasant shower. About the room we certainly have no complaints. Only the noise from other rooms and the corridor was disturbing. When the guests in the neighboring room turned on their TV, we could perfectly listen in. When shouting in the hallway, it seemed that those persons were standing next to the bed. The rooms are not really soundproof. Fortunately, we had earplugs with us. We also took breakfast during our stay. Here we are less satisfied. The tableware was dirty (coffee cups brown, cutlery with food residues, plates insufficiently cleaned, glasses full of calcium, ...), in our opinion a limited choice of healthy food (many cakes and cookies) and the hot dishes were cold, even when they were just served. We found the staff unhelpful, even a good morning or a friendly smile was sometimes too much. When we wanted to sit at a table on the small platform in the center of the restaurant, we were sent away because cleaning was already in progress (around 9:30 a.m.). The last two days the hotel was fully booked, which caused a lot of noise in the restaurant. We experienced this as unpleasant. Should we return, we would book a room without breakfast and find a nice breakfast place in town. Finally, we find the city tax on the high side. For the five nights (six days) we pay €60 (= €5 p.p. per day). That is the highest city tax I have ever paid and we are frequent travelers. Overall, a nice stay in a well located hotel, with the breakfast restaurant as a point of interest.

酒店位置非常好，房間不大但設施還算齊全，浴室衞生間空間比較大。早餐非常豐盛，員工親切友好。