Cari Hotel dengan Rooftop Pools di Aklan

"We arrived around 1 PM and I already processed everything at the reception for our check-in. Since the check-in time was 2 PM, we waited at the lobby. However, even past 2 PM, their staff didn’t bother to approach or update us regarding our room assignments. I had to keep reminding them because we were already exhausted from traveling and hadn’t even eaten lunch yet. I booked 4 rooms for our group of 12, including an 8-month-old baby and 2 toddlers, so I expected they would at least prioritize or assist us better. Unfortunately, if you don’t follow up with them, they won’t really initiate assistance. But instead of getting upset, I just chose to extend my patience that time and move on 🤣 The rooms are already old, which was still okay for us, but we noticed small cockroaches inside the room. I was also concerned about the CR because the floor was very slippery, and they only provided one floor rug. On the positive side, the location is really good and convenient."

"Our stay at Henann Regency Resort & Spa was truly worth it. The food was consistently good, and we especially loved the breakfast buffet every morning—you’ll definitely leave full because everything they prepare is delicious. We would like to commend Essa from reception, who was very kind and accommodating. She gave us a great room location that was conveniently near the beachfront, which made our stay even more enjoyable. When we checked the room, we noticed a minor issue with the cabinet door of the fridge, but maintenance fixed it right away, which we really appreciated. The room itself was clean, and all the amenities were excellent. The staff were all friendly and welcoming, even those you simply pass by. Special mention to Dannah, who was very jolly and kind—she really made a positive impression on us. Overall, our 4-night stay was amazing. If we could have stayed longer, we definitely would have. Highly recommended hotel!"

"The hotel is directly on the beach, (in the middle of shops, restaurants, bars). It has three amazing swimming pools (two 50-meters ”twin” in the middle of the hotel and one with bar ”isle” on the rooftop. Good breakfast with wide choices of sweet and salty; not only western or local but also generally Asian food. The service was spot on, also thanks to the great number of people and their high kindness. Our room (booked long ago) has a swimming pool view and a nice balcony. I strongly suggest Crystal Sand!!!"

"The location is great, but the overall stay could be better. Firstly, in our room it says ”two full beds”, but it's not full, as 2 people can hardly sleep together on one bed. Also we didn't like the rule about the sunbeds, that people came to the beach at 6-7 am, put the towel and then left for many hours, and the sunbeds will be ”reserved” for them. At some point, there were no available sunbeds with no people on occupied ones. Staff is helpful, they're trying to solve everything, but in the end, some rules have to be changed in order to improve the service. Also, for the cleaning, you need to request every time for it, and if you didn't request, there will be no cleaning. Seaside restaurant and bar sofas are good, but also can be reserved with no people sitting there."

"This is a few meters from the beach. Close to Diniwid Beach. Takes a while to go to station 2. They clean regularly and staffs are nice and accommodating. Lilian the housekeeping person is sooooo nice."

"The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me."

"We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice."

"The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here."

"I had a pleasant stay at Boracay Holiday Resort. The location is excellent — Boracay Beach is just a 5-minute walk away, and there are plenty of nearby establishments for food, drinks, and essentials. The staff provided great service, and the cleanliness and amenities were good overall . One thing worth mentioning is that I lost my eyeglasses during my stay. I’m not sure where it happened, but I wasn’t able to recover them. Aside from that, everything else went smoothly and we still enjoyed our time at the resort. Overall, it was a good experience, and I appreciate the friendly staff, convenient location, and the accessibility to many establishments."

"After checking in we have informed front desk about the air condition not working. Took couple of hours to fix the problem. We request compensation due to air conditioning not working on the day of arrival and overnight on the next day. But they only offered us room transfer which would have been inconvenient with us since we have a lot to things to pack especially while traveling with two kids. With this weather air conditioning is essential for our kids comfort. We weren't able to sleep due to this problem."