Hotel berhampiran Boyes Beach, Rotorua

The place was nice, but not as exceptional as we expected by others reviews. Things are a little worn in the room we were in. In the morning my wife went to use the spa/hot tub and after filling it with water she turned it on and it spewed out extremely dirty water. Manager said it was because the hotel was old. I disagree. - it simply needed a better cleaning. Use bleach and fill, run and refill the hot tub until it comes out clean. It’s not rocket science. They don’t offer any kind of refund but they did offer us a couple of candy bars and an apology.

Nice hotel good location easy to get to main land city too but also close to all the major activities and beaches Room clean and spacious comfortable bed good view of ocean Rooftop pool and bar with view over ocean and beaches Staff friendly but a little bit more knowledge would have helped! Asked if we could hire a couple of cycles but said they don’t have any asked if they knew where we could hire them and they didn’t know but as soon as we walked down to the main road we found some self renting cycles… also asked where you can smoke and was directed to go through other hotel and out where the 7/11 24/7 shop was and there’s smoking area in courtyard but when we went back to our hotel we found a smoking area on the rooftop not sure why they didn’t tell us this… Entrance to hotel a little hard to find as you access it via underground car park or via the other hotel Would stay here again though..

I love this hotel. To be honest, I didn’t expect much when it comes to old and vintage hotel. But when I entered the hotel, I found the hotel is quite special and unique. Yes, it’s old and vintage but it is also well-maintained. For the room, I like it because it has big windows including bathroom and the sunshine can get through. For the location, I like it because it is so close to the central bus stop, Eatery Streets and Polynesian Spa. Because I don’t drive so location is very important to me. Like many other places in NZ, this hotel seems to be short staffed too. But the staff still did the best to serve. They are nice and friendly. I wish I could stay in the hotels for a few more couples and enjoyed the unique atmosphere there. I would stay again if ever I go to Rotorua.

A very delightful place to stay in the center of Rotorua City/Town. Very happy that Starbucks was a breath away. The room was very clean with all the needed amenities and the heating system worked perfectly for the cold winter days. Although there isn't a lounge, I found the single chair near the entrance was enough as I wanted for my shuttles to various tours.

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

Clean modern spacious good people friendly and helpful staff Kitchens are a great size lots of room to move around this establishment is spread over multiple buildings each with there own facilities. ie tv rooms kitchen many activities to do in each has a laundry. Lounge rooms are incredibly comfortable with bean bags sofas and large chairs. The hostel is located 3 minutes walk from CBD so is very close to all activities There are multiple supermarkets within 10 minutes walk. The hostel is located directly opposite kuirau park worth a walk thru. Cannot say enough about the value of this hostel. Has various room sizes and bed choices really reccomend a stay p

We just had an amazing 5 day stay! We had a family group of 8 (multi-generations) and we all thoroughly enjoyed it. The cabins were perfect, with comfy beds, nice linen, small kitchen with all the essentials, and a bathroom. The communal areas were lovely and clean and well equipped. Nice communal lounge with a fire place. The big pool was heated and the thermal hot pools were awesome! Kids had fun on the trikes and the bouncing pillow. The staff were very helpful, the housekeeping staff were fantastic. Thanks Tasman Bay!

Our stay was fabulous. We had a spa room which was also fantastic even though it was chilly outside. It was well worth it. The rooms were clean, the bed comfortable and it had everything we needed. My husband's only complaint was there were no sky channels available and we needed our own netflix etc. accounts. We did have to fight for parking even though there was parking straight outside the rooms and some people coming with more than one vehicle per room. (Hubby has lung issues so needed close parking), otherwise we thoroughly loved it - thank you.

Newina is a medium sized hotel, located 5 minutes away from towns centre The manager was very helpful and had excellent knowledge of tourist attractions in the area. The room was spotlessly clean and we were delighted to see a private courtyard with a huge spa. There is also a swimming pool and small conference room. Full laundry facility located on the ground floor. Very affordable and we will definitely stay again

Was one if the cheaper options for our dates, we were pleasantly surprised. It looked and smelt new, had elevators to our floor. Room was small but practical, had fridge and jug. Bed was a double and quite small and for some reason seemed short but we slept OK. Very clean and well kept. Had small full length widow that looked into small atrium of the other rooms. Only negative was when the toilet was flushed, a sewerage smell came up through the drain. Easy parking, bottle store and restaurant on site but didnt use. Situated almost opposite luge. Had a car so location to town was not an issue, however, there were fast food outlets within walking distance that we noticed anyway. Overall, was good for our needs and would stay again.