Bambu Hotel

The hotel is beautiful and the staff is incredibly nice and kind! Highly recommended ! Best food ever tried in Cambodia

We were enticed by the direct email pitch from Bambu Hotel to book the "Suite (Premium Room)" at $120 per night, ( discounted to $90 if we booked direct ) which was described as offering a modern experience with stunning views. The top tier of three options available at the hotel, however, our experience was far from premium. The "premium" room was located on the first floor, directly above the bar / restaurant. This resulted in constant noise, with the bar open till 10pm and the common area in use until 2:30 am on one night. The significant issue is that the balcony is in a direct line of cigarette smoke from bar patrons, making it unpleasant for relaxing on. It's far from a peaceful room from a noise level perspective with all bar and restaurant staff and visitor noise and conversation audible from the room if any doors or windows are open.  The room itself was underwhelming and lacked any distinguishing features that would justify its higher price point. From a noise and smell perspective, this would be I suggest arguably the worst room on the property, most definitely not value for money! At $90 / $120 per night, this room is significantly overpriced for Battambang, especially given the many more tranquil and authentic options available in the area. In hindsight, we regret not conducting more thorough research. For future guests, I would strongly recommend avoiding the so-called "premium" room and considering other options on the property—or elsewhere altogether.

Recommend this hotel. We had problem with our booking that was handled with professionalism and resolved amicably. The room was spacious and cool. We enjoyed the amenities inc the very generous breakfast. The pool was a welcome reprieve. The owners guide notes on things to do proved to be invaluable. Great stay!