Hotel 2 Bintang di Roubaix

We booked 2 rooms for 2 nights in order to watch the Rugby World Cup. We know it was a basic hotel, but nothing could prepare us for what we found. The hotel sign was covered with a black bin liner, that should have been a clue, and we did wonder if they had been told to close but had continued to operate. The whole place was shabby including the piblic rooms. Both rooms we booked bore absolutely no resemblance to those portrayed on ***********. Both rooms smelled of smoke, one very badly. The rooms were unclean. The wiring was dodgy and unsafe. We could not stay, we asked for a refund and left. The young man on the reception said it would need approval. I have requested a refund, as have ***********. The Hotel RBX - Roubaix Centre refused, they have advised *********** that they will not refund. My strongest recommendation is not to book this hotel under any circumstances. I didn't get a refund.

Très suffisant pour un déplacement professionnel, et surtout très bon rapport qualité-prix. Pour un autre type de séjour, peut-être trop léger : décoration assez inexistante, juste le strict nécessaire. Je déplore tout de même l'absence d'un café/thé d'accueil avec la bouilloire électrique à disposition dans la chambre (seules deux doses hydroalcooliques vous attendent sur le bureau). Sinon la douche est pratique et une nouvelle fois sans esthétisme particulier. En points très positifs donc : l'emplacement immédiat gare, le calme (les trains ne s'entendent pas beaucoup), la sympathie ++ du personnel notamment au petit déjeuner (agréable de commencer la journée avec des sourires).

Un hôtel réservé à l'avance par l'entreprise sans action de ma part. Tout de même un gage de tranquillité en connaissant le groupe ACCOR. Un établissement qui mériterait une petite mise à jour en termes de rénovation. Par contre, gros point positif une restauration possible le soir avec un personnel avenant et de qualité, donc un presque sans faute. Merci

Located in Croix, La Tropical de Croix - Chambre d'Hôtes is within a 5-minute drive of Le Colisée Roubaix and André Diligent Museum of Art and Industry. This guesthouse is 1.2 mi (1.9 km) from EDHEC Business School and 2 mi (3.3 km) from La Condition Publique.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and charcoal grills.Featured amenities include express check-out and laundry facilities.Make yourself at home in one of the 3 guestrooms featuring microwaves and espresso makers. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and slippers.

A run-down hotel that lacks of essential services and has incompetent and unfriendly staff. Room service did basically not exist. No refill of coffee or tea. Used cups were removed but no new cups were provided. When I asked at reception, I was only told that this is standard as guests are supposed to use their cups for the entire stay. When I pointed out that I didn't have any cups in the room anymore, they didn't have an answer how I should drink my hot beverages. Also, the garbage bin was not emptied. I could continue the list of shortcomings here. I think it's fair to say that this is the worst room service I have ever experienced at any hotel. The reception staff was extremely unfriendly when I complained. As mentioned before, they came up with ridiculous explanations and were not at all helpful, not in any way. The reception staff had communicated with their manager as part of the complaint. But when I asked to speak with the manager, I was told that the manager is not available to speak to me. What a disappointing response. Well, if you want to have a nice experience in Roubaix, do avoid this run-down hotel at any means. Their service is incredibly bad and certainly not worth the prices they ask for.