Hotel berhampiran Elf's Farm Yard, Rovaniemi

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

including free sauna and breakfast! and the concierge is patient and polite , the breakfast is good and have many options! hotel rooms have provided everything you need

We stayed at Hawe Boutique for 4 nights. We booked into the Kota room which was ample for 2 people. I cannot recommend enough how we enjoyed staying here. The room has everything you need, a refrigerator full of food, milk, eggs, juice, meat, cheese, fruit, butter, jam/marmalade, chocolate, yoghurts and then cereal and bread, we unfortunately hardly touched it as we were out early and in late everyday. The bathroom has everything you will need, toothbrush/toothpaste, combs, shampoo/conditioner, shower gel, body lotion, shower caps, razer and cream, vanity pack, shoe polish!, hairdryer. The room was very clean with a comfy bed although the pillows were very soft. The only downside was that if you have an early flight you cannot get into your room until 4pm, storage downstairs for suitcases with key codes. Loved it here.

Very nice hotel with kind and helpful staff. The room was big and great, the breakfast was incredible. I highly recommend this hotel.

Check in was quick loved my room. Tub is awesome the bed was comfortable. Breakfast was great lots of options. The temperature in room was a bit cold. I spoke with front desk she said there was extra heaters. I declined it was just odd to me that room had no operating heat.

The room offered sufficient space, the bathroom was clean and looked new. We enjoyed the breakfast buffet, which offered a large variety of food and drinks. The sauna is also very recommandable. The location is central. There is a shopping mall just across the street, local and long distance bus stops are nearby. Personnel was very friendly and supportive.

The Arctic City Hotel was located in a prime spot, perfect to explore the city of Rovaniemi as well as reach the tour operators (our tour operator was Nordic Unique Travels, and they were right across the street). The room was fine, nothing special but had everything you needed, and the bed was quite comfortable. In a lot of other reviews you’ll read negative things about the shower, which we can indeed confirm: super small and water floods half of the bathroom, but then again: when you’re in Lapland, you won’t stay in your room that much anyways! The people who worked at Arctic City Hotel were all very nice, special shoutout to Diana from the front desk! We also had a great vegan dinner at Monterosa, a restaurant part of the hotel. Vegan breakfast was limited. We would highly recommend the hotel if you’re out and about during your stay, and just need a comfortable place to sleep!

You have to put in a request to have your room cleaned. Bring your own shampoo. You get 1 towel. Internet sucks. Checkin is at 15:00 and the hotel is over 600 yards away from the reception. Checkout is at 11:00. Breakfast not included. The reception reps look tired and overworked. You don’t get much for what you pay for. Will I recommend it? Hell no.

The hotel is a 5 minute walk to the centre, it's a basic hotel which is clean, tidy and comfortable. Breakfast is more continental with 3 hot item available. The only downside to the hotel is their is no safe in the rooms so had to carry all personal items laptop, money, passport etc around with me all the time. The hotel did offer to put item in their own safe but decided against it. It didn't put me off staying here again and would return.

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.