Hotel berhampiran Saukkojärven kotiseutu- ja koulumuseo, Rovaniemi

Santasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter. The hotel has a bowling alley, swimming pool and sauna. It also has a cafe Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress. Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread. Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.

We stayed for 3 nights over new year and had a fabulous time. This was our second visit to Lapland, we love it! Check in was very poor, we arrived around lunch time and check in is at 4, the lady said our room wasn’t ready but to return in a couple of hours and it might be, if so we could check in early. We did this but someone else was on reception by this point and he made everyone wait until 3.30-4 to check in despite the room keys all being lined up behind him. When we only had a short space of time there we wanted to get in the room and get wrapped up in all our layers and out into the snow asap! We stayed in chalet 74 which was next to the lake, it was perfect, lots of space, very warm, comfy beds. There is a lovely area next to the lake, this is a sauna and is an extra cost, we didn’t use it but there is a little cabin which sells drinks, a teepee with a fire lit and an inside seating area which looked over the lake. We enjoyed sitting here with a drink. Breakfast was good. We only ate off the snack menu once, very limited menu but burger was good. Buffet dinner was very expensive and was going to cost £150 for 2 adults and 2 kids so we decided against this. We got taxi’s into Rovaniemi and to Santa Claus village, very easy via an app. Roughly 10mins to Rovaniemi and 15 to SCV. It was very cold when we were there and even the locals were struggling with -35 the day we left. Foot and hand warmers are a must. We had frozen hair and eyelashes! We were in the middle of nowhere last time so it was good to be closer to amenities this time. Snowman World was much better than we expected, SCV very expensive in general. We did all the usual activities on our previous trip on a much less commercial basis so didn’t need to do any of this at SCV. Ranua Zoo was a nice day out, the main animals weren’t out but they are very focussed on animal welfare. I would visit Lapland every year if I could!!

Great location, 5 min. walking from all major restaurants and bus stops in the city center. Very friendly staff. Fast WIFI. Excellent security. You must use your keycard several times (to enter the first floor, the elevator and your room). The breakfast buffet is the best of Rovaniemi! Definitely eat your breakfast here! One thing that could be improved is the cleanliness of the shared bathrooms. Perhaps it was bad luck, but in the evening both of them were a bit dirty. It could have been the fault of unclean guests though. Some people are selfish and have bad manners.

The Arctic City Hotel was located in a prime spot, perfect to explore the city of Rovaniemi as well as reach the tour operators (our tour operator was Nordic Unique Travels, and they were right across the street). The room was fine, nothing special but had everything you needed, and the bed was quite comfortable. In a lot of other reviews you’ll read negative things about the shower, which we can indeed confirm: super small and water floods half of the bathroom, but then again: when you’re in Lapland, you won’t stay in your room that much anyways! The people who worked at Arctic City Hotel were all very nice, special shoutout to Diana from the front desk! We also had a great vegan dinner at Monterosa, a restaurant part of the hotel. Vegan breakfast was limited. We would highly recommend the hotel if you’re out and about during your stay, and just need a comfortable place to sleep!

Very nice hotel with kind and helpful staff. The room was big and great, the breakfast was incredible. I highly recommend this hotel.

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

The room offered sufficient space, the bathroom was clean and looked new. We enjoyed the breakfast buffet, which offered a large variety of food and drinks. The sauna is also very recommandable. The location is central. There is a shopping mall just across the street, local and long distance bus stops are nearby. Personnel was very friendly and supportive.

The hotel is a 5 minute walk to the centre, it's a basic hotel which is clean, tidy and comfortable. Breakfast is more continental with 3 hot item available. The only downside to the hotel is their is no safe in the rooms so had to carry all personal items laptop, money, passport etc around with me all the time. The hotel did offer to put item in their own safe but decided against it. It didn't put me off staying here again and would return.

The room is small, and it is really cold inside the room. I don’t feel warm even when I was in the room. That is also the reason both of us were feeling unwell after stayed there for one night. The location is a bit far from Santa Claus Village. Their breakfast is nothing amazed me. Their check in reception was slow. They didn’t help us to bring the luggage to the room. It was so difficult to pull our heavy luggage on the snow. Do not recommend . Not worth it at all! Please choose Nova Skyland instead of this.

L’hôtel santa holidays village est super pour les familles. Attention aux réservation que vous faites sur Trip, on a réservé un chalet pour 2 adultes et 2 enfants, arrivés pour le Check-in on nous dit que Trip a réservé uniquement pour deux adultes et donc les enfants doivent être payés en extras. Ce n’est pas sérieux pour TRIP de ne pas communiquer le vrai tarif dès la réservation. Ce site manque de transparence( il note juste une remarque disant que des frais supplémentaires peuvent être facturés par l’hôtel pour les enfants sans vous dire combien et surtout sans vous dire qu’il ont réservé uniquement pour deux personnes ). Donc le pire c’est d’avoir une chambre qui n’est même pas adapté pour une famille. A santa claus on a dû payé 30€/nuit par enfant( heureusement on avait réservé un chalet donc suffisamment grand pour 4). Nous avons eu la même expérience dans un autre hôtel sur la même période (apukka resort ) qui nous a facturé 100€ par nuit et par enfant dans un igloo, heureusement que l’igloo qui nous ont attribué pouvait accueillir 2 enfants autrement on aurait été sans possibilité de nous héberger à 4.