Woodlakes Park by LIV Retreats

I booked Woodlakes Park as a birthday surprise for my partner, and we were definitely pleased with our experience. We stayed in Lux Oasis 6, which included a hot tub and a dome with a bed outside, unfortunately half of the dome lights were broken and no heater inside but this did not affect the enjoyment of our stay, it was just a shame. The lodge itself is lovely, a fully equip kitchen, sofa bed, big tv and nice shower. The only downside of the lodge was that the beds are extremely uncomfortable and full of springs, this did affect our sleep for the 2 nights we stayed, so I recommend potentially bringing a mattress protector, but everything else within the lodge itself was up to nice. The hot tub was incredible. As a heads up for any one who wants to book the fishing, I myself have never been fishing before so should of researched whats needed, however I paid for 2 tickets for the fishing and unfortunately did not have any equipment prior, so my hope was to rent some of this out at the lodge last minute, however upon arrival we were advised that this is purchase only. The lovely lady at reception advised they can swap this cost for a late checkout and to enquire with Livre for a refund - Livre unfortunately declined this and told us this requires 7 days notice, so it was a shame as this was £40 in total. We ate out at Pan Asia and Woodlakes kitchen and bar for dinner on night 1 and 2, both restaurant's were outstanding and 5* for the food. The staff at both restaurant's were very welcoming and quick service. Overall I would definitely return, having walked around the park for a nosey around the different types of cabins, I would definitely stay in a different cabin due to the variety that's offered here.

We stayed in Cosy Larch 9 at Woodlakes in February half term. The accommodation was clean, cosy and a good spec. There was an electric fire and we walked in to the smell of a wooden cabin! Our only complaints would be the TV wasn't a smart TV (and only held on by balancing on 2 screws), even the freeview signal kept cutting out and we couldn't get any WiFi or signal. These didn't really bother us though. We had an issue with the hot tub one day (which turned out it wasn't their fault, we had accidently pressed the wrong button). I called reception and someone was round and had sorted it within 10 minutes. All of the staff we came into contact with were helpful and friendly. There were some nice walks and we had a great time. There isn't much to do with children, so we can't say we'd go back here with our little ones, but it was perfect as a couples getaway. We were dubious because of the reviews we had read, but we couldn't fault it and will 100% go back at some point!

Overall cabin looked okay, we stayed in Acorn 8. Nice large garden area with hot tub and fire pit, few tea, coffee, sugar, milk sachets on the table. No radiators apart from 2 tiny portable ones!!! We had NO HOT WATER, we couldn’t get through on the out of hours phone number and when we finally did 9.10 am it then took maintenance until lunchtime on the second day we were their to come have a look, he managed to get it fixed and stayed on for half an hour then went off again. Reported it again and no one came. When we looked closer at the fittings and fixtures it was awful. Taps were hanging on for dear life, sink you could lift straight out of the worktop, dirty taps and toilet, headboard on double bed was broken and mattress was as hard as bricks with springs felt wherever you laid. Bunk beds were the same felt every spring and the bottom piece of wood to keep mattress in was hanging on and you could pull it off. Also cobwebs everywhere and dirty rug in lounge area!! We visited the ‘petting farm’ it consisted of a few alpacas, some goats and birds. The enchanted forest was still undergoing maintenance and all the huts are wired up ready for having heaters but no heaters just loose wires! Jacks and Pan Asia were CLOSED!!!! Only place open was woodland bar and restaurant but doesn’t allow dogs so we sat outside in 0 degrees to have a quick drink because huts didn’t have heaters in yet. No park for children despite being child friendly and shop doesn’t have a lot in and shuts early.

Beautiful lodge, lovely jacuzzi, beds really comfy, staff really helpful and restaurants on site reasonable. Could do with a little convince shop and a map for the park but honestly can't wait to go bk. Wished all places where like this one.

Stayed at this site near Christmas. The lodge was spacious and clean and the hot tub was a good size. Our lodge was on the lakeside as well so the views were great. That along with the Thai restaraunt it was one of the best sites we had stayed at. We will definitely go back.

Stayed at Woodlakes park for a long weekend break as a couple with 2 dogs. We stayed in the Cosy Cedar lodge which was perfectly positioned for fishing cabin lake. The park is pretty for dogs as there’s some great walks around the lakes and through the forest by champion lake. The restaurant Jacks was perfect for our stay, we took our food back to our lodge which meant it was more comfortable to eat with our dogs.